slow, not accurate in any way, like it's not fun. Wharo is down the street on Lincoln. makes this place look silly.
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We were a party of 2 families going for Easter dinner. The place was packed. We had an early reservation and were there by 5:00 because we had 4 children between us. We waited and waited; they were 30 minutes late. Then we waited at...More
On behalf of our team here at Benihana, we would like to sincerely apologize for your negative visit with us. If you have not done so already, please contact Guest Relations via benihanalistens.smg.com/. Our team would love to follow up with you, as your feedback...More
Our group of 4 had a reservation for noon. Another group of 4 also had a reservation for noon. We were all seated at the same table in the back of the restaurant promptly at 12:05, at which time 4 other tables in the front...More
David, on behalf of our team here at Benihana, we would like to sincerely apologize for your negative visit with us. With your feedback, we look forward to improving the guest experience, and would like to thank you for taking the time to share your...More
Last night was not a good night to visit Benihanas apparently. two of our friends arrived before us, ordered heir drinks from the bar upstairs, and received them. they ordered two additional drinks for us as we were arriving, and 15 minutes later, didn't have...More
Brad, We definitely want to resolve this issue so you can come back and enjoy our establishment, to better assist you please fill out our guest contact form via benihanalistens.smg.com/ so we can reach out to you regarding this experience.
Having been to Benihana in Chandler Az, We thought we'd try Santa Monica while in town for a family function. It was an hour + wait for hibachi which was fine because we've done that seen that so we we told the lady no hibachi....More
Heard plenty about the chain but have never been. We were seated with a group of six who clearly didn't want us there and spoke loudly throughout the meal with no attention given to the chef. We knew we would be seated with others but...More
The idea of seat in a table around an "iron" with a japanese guy cooking and making jokes is really nice and different. Talking about the food, it is good, but nothing special that justify the prices. It is not a expensive restaurant, but not...More
We had a really nice birthday dinner for our 19yo son. Usually we go to the Encino location which is much more dark and cramped compared to Santa Monica. We got a 7:30p reservation on a Friday and were seated right away. Before we knew...More
Was told this was the original hibachi place that started the wave of them. Not sure of the accuracy of that statement but thought it would be cool to eat there if that was the case. I have eaten at many hibachi places over the...More
I've been coming here for years especially fun for a special occasion with kids. But seems like MANAGEMENT has gone downhill. We had a reservation and showed up on time but were made to wait over a half an hour and the kids basically imploded....More