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The Cheesecake Factory

1201 16th St Unit 100, Denver, CO 80202-1568
+1 303-595-0333
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  • Excellent41%
  • Very good34%
  • Average13%
  • Poor6%
  • Terrible3%
Travellers talk about
“cheesecake” (234 reviews)
“pasta” (17 reviews)
Open Now
All hours
American, Vegetarian Friendly, Vegan Options, Gluten Free Options
$$ - $$$
1201 16th St Unit 100, Denver, CO 80202-1568
Neighbourhood: Downtown
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Reviews (643)
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1 - 10 of 643 reviews

Reviewed yesterday via mobile

21/2 hours for dinner for 3 ... staff less than helpful and food was not right ... Manager Carrie less than helpful ... restrooms very dirty !

Thank justmax301
Reviewed yesterday via mobile

A wedding party of 18-21 was reserved 3 days prior to the actual event. After the wedding, the party arrived early and of course had to wait some, BUT when called upon they were, initially put at SEPARATE tables, after being asked why, the staff,...More

Thank Terry U
Reviewed 2 days ago via mobile

1 of my fav places to go when I'm in town tbh. Great food. Lil pricey. Love all the cheesecakes. And the atmosphere is nice to eat at.

Thank lilbjtbh
Reviewed 6 days ago via mobile

Well what can you say about the cheesecake factory it was fantastic we all had a wonderful time and the waitress was excellent and did a great job her name is ashley😄👍

Thank 675dalem
Reviewed 2 weeks ago

Another busy Cheesecake Factory restaurant with great food and outstanding cheesecake. Since we were here late in the evening, we had appetizers so we would have room for cheesecake. Worked perfectly since the appetizers are plenty big.

Thank dizzylizm0m
Reviewed 3 weeks ago

I organized my bridal shower at this location and I was very impressed by the service, atmosphere and food to say the least. It was a delight to work with the staff who were very communicative to choose the menu options and reserve the right...More

Thank MariaDilo
Reviewed 4 weeks ago via mobile

Lunch was great!!! But the different cheesecakes are too numerous to just pick one!!! Great place to gin on the 16th Street Mall in Denver!!

Thank Linda M
Reviewed 4 weeks ago

Visited for first time as group of 8. Great food choices for both kids and adults. Food great generous portions! I took cheesecake away as to full after meal. Service was great and would visit any other chain. Cheesecake choices are varied and huge portions!...More

Thank Nikki L
Reviewed 16 April 2017

Three of us went for coffee and dessert after seeing a show at the Buell theater. We were seated right away since it was so late. The waitress was average, not especially friendly...maybe because it was 10:30 pm. We ordered coffee, which was OK, but...More

Thank luv2traveltheworld1
Reviewed 12 April 2017

We went at 4:45pm on a Sunday. Huge amount of people waiting on tables. We were nervous on how long wait would be. We were told wait for a table would be 30 min (for a party of 6). Took kids to restroom while waiting...More

Thank Amy H
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Questions & AnswersAsk a question
I went to The Cheesecake Factory Monday May 2nd And was more than disappointed. I had anticipated My visit there Because I normally go 2 Park Meadows.I got to the restaurant About 6:28 p.m. Long story short My dinner was cold My steak was undercooked And I mean undercooked I waited forever For some soup Onion soup to be exact To be brought to the table It was a mix-up between my waiter And whoever was supposed to bring it And I waited 23 minutes for a cup of soup Just pitiful. As they say in the restaurant business You are only as good as your manager I was a server before And after being on the job for one week I could look feel and notice if food was cold For your server to bring out of cold food Meant that she did not care She has the same feelings and the same professionalism as a manager does She is only doing what she's told and what she was taught So I did not get on her. Officer Johnson
3 May 2016|
Answer Show all 2 answers
Response from drdsall | Reviewed this property |
We went there 2 weeks in a row. The first time we had poor service but the last time we went, we had very excellent service with a different waiter.
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$21 - US$30
Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Reservations, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Groups, Kids, Special Occasion Dining, Child-friendly
Open Hours
10:00 - 22:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 00:30
11:00 - 00:30
Location and Contact Information
  • Address: 1201 16th St Unit 100, Denver, CO 80202-1568
  • Location: United States  >  Colorado (CO)  >  Denver>  > Downtown
  • Neighbourhood: Downtown
  • Phone Number: +1 303-595-0333
  • E-mail