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The Cheesecake Factory

7 Backus Ave, Danbury Fair Mall, Danbury, CT 06810
+1 203-743-6000
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  • Excellent33%
  • Very good48%
  • Average13%
  • Poor5%
  • Terrible1%
Travellers talk about
“cheesecake” (97 reviews)
“chopped salad” (4 reviews)
“chicken” (14 reviews)
Closed Now
American, Vegetarian Friendly, Vegan Options, Gluten Free Options
$$ - $$$
7 Backus Ave, Danbury Fair Mall, Danbury, CT 06810
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Write a ReviewReviews (310)
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1 - 10 of 284 reviews

Reviewed 1 week ago via mobile

I love the Cheesecake Factory, the only issue is that it gets very very busy so expect to have a wait during peak hours like Friday nights and Saturday/Sunday. Despite having a large menu each dish is very tasty. I love the piña colada’s and...More

Thank TaylorMarie M
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 1 week ago

Thanks for your review, Taylormarie! We greatly appreciate it! We know long waits can be frustrating, so we suggest coming in either in the morning or later in the evening for a shorter wait. Thanks again and we look forward to seeing you soon!

Reviewed 1 week ago

First of all, it is a very busy place. We were seated immediately and the waiter came right over. Thai Lettuce Wraps are excellent and the Hot Spinach and Cheese Dip was very good! I had the Mushroom Burger which was cooked exactly as I...More

Thank chriszp11
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 1 week ago

Thanks for your review, Chriszp11! We're glad you enjoyed the service our team provided during this visit. We hope to see you back soon!

Reviewed 3 weeks ago via mobile

The food is generally quite consistent at Cheesecake Factory, and this spot is no different. We opted to share a beet and goat cheese salad (good), a Chipotle chicken pasta dish (not bad) and a mango/key lime cheesecake (very good). Portions were quite large so...More

Thank Sid V
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 3 weeks ago

Thank you so much for this review, Sid. We're very happy you had such a wonderful time with us! We look forward to seeing you back again soon to enjoy some more of our cheesecake!

Reviewed 4 March 2018 via mobile

Wrote great review back in December when food was great and water was a real character. What a diff 3 months makes. Bang bang chicken...they barely included any chicken and shrimp...but did remember to include about a pound plus of rice. Good meal made bad....More

Thank doubleoh8
Reviewed 3 March 2018

We eat at Cheesecake Factory about once a week. I just love their Skinnylicious Chef’s Chopped Salad and would venture to say that you haven’t had a real salad till you’ve tried this! Their menu is the most extensive anywhere. We have enjoyed their salmon,...More

Thank CMD717-17
Reviewed 13 February 2018

This was a good experience but nothing great. It's a chain so it is what it is. This is a very busy Cheesecake Factory Restaurant. It is conveniently located in the Danbury Mall. Food was good and plentiful, value was good, service was ok. I...More

Thank RhodyPhotographer
Reviewed 4 February 2018

While there is always a wait here, you will not be disappointed when you do get to your table. The servers are very attentive, the food is always fresh and delicious! Giant portions and fresh bread will fill you up and you’ll still have enough...More

Thank Karen J
Reviewed 26 January 2018

This, like every other Cheesecake Factory I've eaten, is great food with a great selection and the most to die for cheesecake you could ask for. The service was excellent save for a very rude hostess, but everyone was complaining about her. We also ordered...More

Thank tanaw0226
Reviewed 20 January 2018

Ate here for the first time on a Wednesday night at 7pm. Seated promptly but food took 45 minutes to reach the table. Staff and manager didn't seem to care. Food was OK. I wont be back.

Thank burkejamesf
Reviewed 3 January 2018 via mobile

The food is very good. They have a very diverse menu. The wait staff is good also. They are very helpful and friendly.

Thank Michael A
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Ask a question
Questions & Answers
Lori B
6 December 2017|
AnswerShow all 3 answers
Response from Nancy T | Reviewed this property |
They serve brunch on Saturdays and Sundays from 10 to 2pm. They have a brunch menu on their website (usual breakfast food items).
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Restaurant Details

Rating summary
  • Food
  • Value
Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Child-friendly, Kids, Groups, Special Occasion Dining, Bar Scene
Open Hours
10:00 AM - 10:00 PM
11:00 AM - 11:00 PM
11:00 AM - 11:00 PM
11:00 AM - 11:00 PM
11:00 AM - 11:00 PM
11:00 AM - 12:00 AM
11:00 AM - 12:00 AM
Location and Contact Information
  • Address: 7 Backus Ave, Danbury Fair Mall, Danbury, CT 06810
  • Location: United States  >  Connecticut (CT)  >  Danbury
  • Phone Number: +1 203-743-6000
The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.
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