We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hook & Ladder

American, Bar
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
207 Main St, Hartford, CT 06106-1838
+1 860-246-4665
11:30 - 21:00
Open now
See all hours
Sun 11:30 - 20:00
Mon - Wed 11:30 - 21:00
Thu - Sat 11:30 - 23:00
More Info
Add Photo Write a Review

34 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 33: English reviews
Level Contributor
7 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 28 November 2015 via mobile

I'm a vegetarian and I ordered pasta Alfredo and sparkey's garlic bread and it's so yummy. Love the items I ordered. Good possibility that I might revisit this anytime soon. Also, the ambience is a firefighters theme and is different. People are warm and overall experience is good.

Thank Sriram G
1 review
1 of 5 bubbles Reviewed 16 November 2015 via mobile

Bad experience. Would not honor a gift certificate I purchased from SavenowCt. . Salmon looked like a kid size meal. Way too much garlic cooked inside the bread. Food was not tasty. Save your money and go someplace else.

Thank Caraline W
Level Contributor
41 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
3 of 5 bubbles Reviewed 22 August 2015 via mobile

We recently visited for lunch for a friends birthday and were disappointed. The service and the food is mediocre at best. The nachos had little to no cheese, the chili is sweet and there were very little toppings. The sliders were pretty good. The pork sliders were ok. The chicken pot pie was not very good at all. They didn't... More 

Thank Dana S
Asbury Park, New Jersey
Level Contributor
125 reviews
81 restaurant reviews
common_n_restaurant_reviews_1bd8 58 helpful votes
3 of 5 bubbles Reviewed 17 August 2015 via mobile

It's very clear that this place is probably a really fun bar at night but in the daytime it's mostly empty and the food is pretty bad. Chicken fingers over cooked and served extra on a plate 5 min after the first part came out; calamari was very small and greasy has to ask for more; New England clam chowder... More 

Thank ProffesionalReviewNJ
2 reviews
1 of 5 bubbles Reviewed 30 June 2015

My family visited Hook & Ladder on a recent Sunday evening. There were about 3 other tables of customers, so a relatively slow evening by all accounts. After waiting about 5 minutes to be sat, and another 5 to get a menu, we knew we might be in trouble. There were 2 people working - a cook and a bartender... More 

Thank Lakegirl79
Level Contributor
145 reviews
93 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
3 of 5 bubbles Reviewed 11 June 2015

Four people. Four solid meals. A bit pricier than I first thought it might be, but overall a fine meal, if a bit noisy.

Thank PhilipConnecticut
West Caldwell, New Jersey
2 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 28 April 2015

I also was there with a group and had the same experience others have mentioned. Sitting for over an hour and half with no food served and no apologies or efforts of "good will" on the part of server. Never got to the food since after waiting almost 2 hours we just got up and left. For a firefighting themed... More 

1 Thank neh0c
Woodbridge, New Jersey
Level Contributor
72 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
1 of 5 bubbles Reviewed 27 April 2015

We went as a group with reservations for 35, but there were only 25 of us. You would think with a group that size coming in they would have extra wait staff on and maybe a little extra help in the kitchen. This was definitely not the case. We were seated at 5 boths and enough tables pushed together to... More 

2 Thank mrskramden
Medford, Massachusetts
Level Contributor
51 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
1 of 5 bubbles Reviewed 26 April 2015 via mobile

Went with a large group. Restaurant was given advance notice that a group of 30 would be in. Ordered a cheeseburger medium with provolone. After a 25 minute wait it arrived well done with no cheese. Some in the group left at the 90 minute mark after getting no food! Very disappointed. Place needs an overhaul of staff and menu!

2 Thank Gerry M
2 reviews
2 of 5 bubbles Reviewed 21 March 2015

A friend and I came in to get wings on wing night and a cpl beers and honestly the wings were good but the service was rediculous. The girl bartender, that I found out later on was over an hour late for her shift, jumped in and didn't know butt from the her elbow. She stated to someone she was... More 

Thank Blondiecsc

Travellers who viewed Hook & Ladder also viewed


Been to Hook & Ladder? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    4 of 5 bubbles
American, Bar
Lunch, Dinner
Restaurant features
Seating, Waitstaff, Serves Alcohol, Reservations
Good for
Open Hours
11:30 - 20:00
11:30 - 21:00
11:30 - 21:00
11:30 - 21:00
11:30 - 23:00
11:30 - 23:00
11:30 - 23:00
Location and Contact Information
  • Address: 207 Main St, Hartford, CT 06106-1838
  • Location: United States  >  Connecticut (CT)  >  Hartford
  • Phone Number: +1 860-246-4665

Questions & Answers

Questions? Get answers from Hook & Ladder staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?