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519 Heritage Rd, Southbury, CT 06488-1699
+1 203-264-8858
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28 Reviews from our TripAdvisor Community

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Showing 27: English reviews
New Haven, Connecticut
Level Contributor
97 reviews
85 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
Reviewed 2 days ago NEW

Went here for what we hoped would be a quick lunch. We were ignored for at least 15 minutes, then it took at least another 10 minutes for someone to take our order. No one seemed to care when we tried to get our order! Food was average. We will NEVER return. Don't bother with this place, there are many... More 

Helpful?
Thank BC-Eagle-70-74
New York City, New York
Level Contributor
3 reviews
Reviewed 3 weeks ago

Great service and terrific Ice Cream, I would d e f ini t ely visit there again! Off the beaten path and close to the hotel.

Helpful?
Thank Bagelicious
New York City, New York
Level Contributor
5,398 reviews
2,099 restaurant reviews
common_n_restaurant_reviews_1bd8 743 helpful votes
Reviewed 16 April 2017

A very nice modern representation of the brand. A unique building and it was clean with very nice service. Plenty of parking and all the usual yummy Ice cream desserts.

Helpful?
Thank Bernardo F
Waterbury, Connecticut
Level Contributor
11 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
Reviewed 19 December 2016

Stopped by there this past Saturday evening for a quick bite after shopping with my husband. The service was good until we weren't happy with the food and then the waitress disappeared! We orders soup and burgers. The New England clam chowder was very good and then it went downhill when the burgers were served. The bun and cheese were... More 

Helpful?
Thank Judy O
New York City, New York
Level Contributor
223 reviews
142 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
Reviewed 16 November 2016

This is Friendly's - you go for the ice cream mostly. However when they have the lobster rolls in the summertime it is a great deal and they have good service. The place is generally packed with seniors having lunch with each other or family who are visiting them. The staff are very good and very attentive.

Helpful?
Thank VacaCouple2014
Wappingers Falls, New York
Level Contributor
24 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
Reviewed 18 October 2016 via mobile

The service was good and the food was to Friendly standards. Our server was especially helpful and catered to our every request smile.

Helpful?
Thank J C
Southbury, Connecticut
Level Contributor
6 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 17 October 2016

after seeing the dismal brunch, we walked across the street from the heritage..it was perfect...a burger..good fries..great sundae....just as you wouild expect from a friendly's..clean and excellent ladies working there!!..nice job ladies!

Helpful?
Thank elvis10591
Long Island, New York
Level Contributor
20 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 1 August 2016 via mobile

We stopped in here for lunch after playing nine holes of golf across the street. We were familiar with the Friendly's chain and expected good food and ice cream. We were pleasantly surprised that this location was even slightly better than some of the others. I had a turkey club super-melt and a vanilla Fribble. Both were great. We liked... More 

Helpful?
Thank abluepig
Southbury, Connecticut
Level Contributor
50 reviews
47 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 29 July 2016

I do like visiting this restaurant. The food is simple and the quality is great! As welll as the price. Kinda makes me feel young, again.

Helpful?
Thank Xo X
Seattle, Washington
Level Contributor
3 reviews
Reviewed 13 June 2016

Better service than most, but the menu is the same as all the rest. Clean, quick service. Acceptable for a quick meal.

Helpful?
Thank maggieo501

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
American
Meals
Lunch, Breakfast, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Wheelchair Accessible
Good for
Kids, Child-friendly
Location and Contact Information
  • Address: 519 Heritage Rd, Southbury, CT 06488-1699
  • Location: United States  >  Connecticut (CT)  >  Southbury
  • Phone Number: +1 203-264-8858

Questions & Answers

Questions? Get answers from Friendly's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?