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Red Robin Gourmet Burgers

$$ - $$$
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1509 New Britain Ave, West Hartford, CT 06110-1659
+1 860-561-8594
11:00 - 23:00
Closed now
All hours
Sun 11:00 - 21:00
Mon - Tue 11:00 - 22:00
Wed 11:00 - 13:00
Thu 11:00 - 22:00
Fri - Sat 11:00 - 23:00
More Info
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66 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 65: English reviews
Glastonbury, Connecticut
Level Contributor
25 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 2 November 2016

Went for a later dinner because we had a coupon. Started with a weird conversation from the hostess that sat us. Right when we sat down one of the waitresses said something we took to mean she wasn't serving the table we were in anymore. We told her we were happy to move over a row if it made it... More 

Thank Darlene W
Level Contributor
13 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
2 of 5 bubbles Reviewed 18 October 2016 via mobile

Went with wife and daughter's family to celebrate our granddaughter's birthday. This is her favorite restaurant. I have never been hear before. The pros are extensive selection of burgers and other choices. I would say that the food was of good quality. There is a full bar for adult beverages. The cons was the service. I am not exaggerating when... More 

Thank travelman08
New Britain, Connecticut
Level Contributor
138 reviews
92 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed 13 October 2016 via mobile

Granted this is not a 5 star restaurant, but when you are looking for a place to bring the kids and still have a great selection of burgers and maybe a beer this is the place. The staff is very family oriented and good to kids.

Thank Leo7151
Springfield, Massachusetts
Level Contributor
10 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 12 October 2016

I dined at this location over the weekend and loved it! Although it was packed the service was excellent!! Our waitress Mandy tended to our every need. The food was delicious and reasonable priced. After shopping all I wanted was a good hot meal and that's exactly what I got! Definitely will be back at this location soon!!

Thank anexisb
Dedham, Massachusetts
Level Contributor
63 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 8 October 2016

We stopped here for lunch twice, on our way to and from Washington, DC. We stopped here on the way down to DC entirely because it is adjacent to a Tesla Supercharger and we needed to charge our car. We had never visited a Red Robin before. We had delicious salads, outside on a patio, on a warm late-summer day.... More 

Thank DavidBenz
West Hartford, Connecticut
Level Contributor
19 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 16 September 2016

Clam chowder should be served hot, not luke warm. I am sorry that I ordered soup and salad. My husband's meal appeared to be fried very nicely. Can't they get two meals ready at the same time?

Thank Grandma_PhD
Level Contributor
96 reviews
61 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 21 August 2016 via mobile

Always a good reliable burger with good service. They always have good specialty burgers. They are very careful with the Gluten Free meals and have a special fryer for the gluten free fries which always seem to come out steaming hot and fresh because they are cooked to order.

Thank Chris W
Waterbury, Connecticut
Level Contributor
130 reviews
91 restaurant reviews
common_n_restaurant_reviews_1bd8 76 helpful votes
4 of 5 bubbles Reviewed 30 July 2016 via mobile

Finally reviewing after a few visits. Before I get to the food, I have to say every server I've had has been extremely pleasant and attentive. As far as burgers go, there is a taste for everyone, and they are pretty consistent with the food. This place will be visited again.

Thank Dan C
Level Contributor
258 reviews
153 restaurant reviews
common_n_restaurant_reviews_1bd8 120 helpful votes
5 of 5 bubbles Reviewed 10 July 2016

None of the three of us had ever been to a Red Robin before so we stopped by for lunch while in West Hartford. We knew they were known for their burgers so two of us split the smoke pepper burger and the other in our group got a BLT Croissant. For beverages we had one Corona, an Arnold Palmer,... More 

Thank JennyPeter
Level Contributor
52 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed 10 July 2016 via mobile

Service was top-notch but the food and drinks were lacking. A Sprite came as soda water, mixed drinks were short of mix (a lemonade was mostly water). The waiter got the order exactly correct with multiple modifications but by the time I bit into the burger and realized it was over cooked and too greasy to hold the ingredients we... More 

Thank Michael Fryar

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    3 of 5 bubbles
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Television, Wheelchair Accessible, Serves Alcohol, Highchairs Available
Good for
Kids, Child-friendly
Open Hours
11:00 - 21:00
11:00 - 22:00
11:00 - 22:00
11:00 - 13:00
11:00 - 22:00
11:00 - 23:00
11:00 - 23:00
Location and Contact Information
  • Address: 1509 New Britain Ave, West Hartford, CT 06110-1659
  • Location: United States  >  Connecticut (CT)  >  West Hartford
  • Phone Number: +1 860-561-8594

Questions & Answers

Questions? Get answers from Red Robin Gourmet Burgers staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?