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Pollo Tropical

1454 Alton Rd, Miami Beach, FL 33139-3828
+1 305-672-8888
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  • Excellent32%
  • Very good44%
  • Average16%
  • Poor4%
  • Terrible4%
Travellers talk about
“pollo” (13 reviews)
“ribs” (11 reviews)
Closed Now
All hours
Caribbean, Latin, Fast food, Cuban, Central American
1454 Alton Rd, Miami Beach, FL 33139-3828
All Details
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Reviews (256)
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1 - 10 of 107 reviews

Reviewed 6 days ago via mobile

Fries were almost black, chicken sandwich was cold and had 2 strange looking pieces of tomato on it, soda not refillable and more than half was ice. Don’t know if this is the Pollo Tropical standard?

Thank TomTomB100
Reviewed 4 weeks ago via mobile

The Food is prepared fresh for every customer but that means, bring some Time and wait. The Restaurant doesn't look clean, there are to many customers and the do not manage well to make up after them.

Thank Tanja W
Reviewed 3 September 2017

Some chain restaurants that serve chicken are pretty good (Swiss Chalet in Canada for example) but this one - not so much. The chicken was dry, the sauces not so interesting and the service, slow.

Thank John K
Reviewed 21 August 2017

I went there and I was expecting to have Cuban food , I'm very disappointed, the waiting time is too long and it's too expensive , the cleanness is not good ,

Thank Yailinghannawt
Reviewed 9 August 2017 via mobile

You really need to get some of this fantastic and delicious food. Chicken is the gold in this place and it's like Fort Knox.

Thank Zoltan M
Reviewed 8 August 2017

Love Pollo Tripical. This is a new store and we were so excited to have them. However, I have been there about 15 times and they have messed up my order 99% of the times. Literally cannot figure out why they can't get it right...More

Thank Happy H
Reviewed 24 July 2017

This is the second time in about 2 months when we ran out to the neighborhood chicken place and ... well, tonight my husband's order of a full chicken dinner took and hour to get. And the rice was not fully cooked. This used to...More

Thank annettefromm
Reviewed 20 July 2017 via mobile

I really do enjoy the taste of the food at this restaurant. They have seemingly expanded the menu a bit. In their case, that is a good thing.

Thank Lonnell D
Reviewed 13 July 2017 via mobile

If youre looking for a place to eat but yourr not trying to use all of your shopping money on food...then Pollo is the place to go! The variety is vast from chicken off the grill to savoring soups. There is NO place that can...More

Thank Jahan C
Reviewed 27 May 2017 via mobile

I'm here today at pollo tropical was the worse customer service I ever had this place was a world war the chicken was old hard .another problem was I belive the don't pay good so was no employees is look like they are mad or...More

Thank abrasil1974
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$5 - US$10
Caribbean, Latin, Fast food, Cuban, Central American
Lunch, Dinner, After-hours
Restaurant features
Takeout, Reservations, Seating, Wheelchair Accessible
Good for
Kids, Child-friendly, Groups
Open Hours
10:30 AM - 1:00 AM
10:30 AM - 1:00 AM
10:30 AM - 1:00 AM
10:30 AM - 1:00 AM
10:30 AM - 1:00 AM
10:30 AM - 1:00 AM
10:30 AM - 12:00 AM
Location and Contact Information
  • Address: 1454 Alton Rd, Miami Beach, FL 33139-3828
  • Location: United States  >  Florida (FL)  >  Miami Beach
  • Phone Number: +1 305-672-8888
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