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Chili's Grill & Bar

$$ - $$$
Mexican, American, Southwestern, Bar, Barbecue, Pub
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9959 Collier Boulevard, Naples, FL 34114
(239) 304-0564
Website
Today
11:00 - 00:00
Open now
All hours
Hours:
Sun - Thu 11:00 - 23:00
Fri - Sat 11:00 - 00:00
More Info
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87 Reviews from our TripAdvisor Community

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Time of year
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Showing 82: English reviews
Baytown, Texas, USA
Level Contributor
19 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 2 days ago NEW

The food has room for improvement in the flavor area I have had tastier meals at DQ . Parking was the top prize on this visit. Will look for a replacement when in the area for a meal.

Helpful?
Thank larryb147
Springfield
Level Contributor
103 reviews
61 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
2 of 5 bubbles Reviewed 1 week ago

Placed an order online as we were in route and this was close to hotel. When we arrived it wasn't quite ready. When we got to our room, some of the food was not warm. I realize we drove a few blocks but still. The cheese fries looked like they had been sitting. Maybe that was a bad choice for... More 

Helpful?
Thank Jessica F
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 27 October 2016 via mobile

We were starving and decided to stop there. It was freezing cold inside, the mixed drinks were so weak we questioned if there was even alcohol in them, the appetizer didn't come out until a couple of minutes before the food which was terrible.

Helpful?
Thank Heatherpam
Level Contributor
3 reviews
3 restaurant reviews
1 of 5 bubbles Reviewed 4 October 2016 via mobile

A few of us attended happy hour. We arrived and there wasntwo table in the dining room and one in the lounge area. We were the only ones at the bar yet it took 20 minutes for a bartender to come over and ask us if we wanted drinks. She disappeared again for another 20 mins to ask if we... More 

Helpful?
Thank deleonj5
Whitby, Canada
Level Contributor
3 reviews
3 restaurant reviews
1 of 5 bubbles Reviewed 14 September 2016

Terrible food - greasy, tasteless - no one finished their meal. Used to frequent this place when visiting the US, but won't be back again.

Helpful?
Thank KathleenLeenez
Florida
Level Contributor
311 reviews
205 restaurant reviews
common_n_restaurant_reviews_1bd8 126 helpful votes
4 of 5 bubbles Reviewed 6 September 2016 via mobile

Re-visited restaurant take out service having received contact from corporate about our previous experience, which was not positive. The call was a good exchange and as a result we returned. Wow, what a difference this visit. Our order was ready tim sly, we were greeted by a personable, friendly woman who reviewed the order, opened the containers and checked them... More 

Helpful?
Thank Cre8tiv16
Naples, Florida
Level Contributor
45 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed 3 September 2016

Chilis has always been our go to place for American food. The service was always good, the food good and reasonably priced. For some reason things seem to be changing. The service isn't bad, it just isn't as crisp as it use to be. Even though the food is still acceptable, it's not up to what it use to be.... More 

Helpful?
Thank BikerBob1
Southampton, United Kingdom
Level Contributor
105 reviews
97 restaurant reviews
common_n_restaurant_reviews_1bd8 58 helpful votes
2 of 5 bubbles Reviewed 23 May 2016

We came here mid week and had to wait for over 20 minutes to get a table. When we did get one, we saw that a lot of the tables were free, but no one had cleared them. If they had more staff, there would be less of a wait and a lot fewer disgruntled customers. We could have got... More 

Helpful?
Thank Barbara921
Clearwater, Florida
Level Contributor
20 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
2 of 5 bubbles Reviewed 18 May 2016

I don't often eat at Chili's so I am not sure how it compares with others - but we each had burgers and they were very small but expensive and the service was rather slow for soda refills, etc.

Helpful?
Thank Cynthia M
Sandy, Utah
Level Contributor
374 reviews
234 restaurant reviews
common_n_restaurant_reviews_1bd8 134 helpful votes
2 of 5 bubbles Reviewed 9 May 2016

We love Chili's and can't remember ever having a bad experience -- until we went to the Collier Boulevard location. It was terrible. Our food took over an hour to get to the table, and when it did, my "no pink" steak was almost raw. Onion rings were underdone and doughy. Our server kept disappearing, leaving drinks empty for long... More 

Helpful?
Thank scribblin

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    3 of 5 bubbles
Cuisine
Mexican, American, Southwestern, Bar, Barbecue, Pub
Meals
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Television, Wheelchair Accessible, Serves Alcohol, Full Bar, Reservations
Good for
Groups, Child-friendly, Bar Scene
Open Hours
Sunday
11:00 - 23:00
Monday
11:00 - 23:00
Tuesday
11:00 - 23:00
Wednesday
11:00 - 23:00
Thursday
11:00 - 23:00
Friday
11:00 - 00:00
Saturday
11:00 - 00:00
Location and Contact Information
  • Address: 9959 Collier Boulevard, Naples, FL 34114
  • Location: United States  >  Florida (FL)  >  Southwest Gulf Coast  >  Naples
  • Phone Number: (239) 304-0564

Questions & Answers

Questions? Get answers from Chili's Grill & Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?