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The Cheesecake Factory

$$ - $$$Fast food, ,
4200 Conroy Road, The Mall at Millenia, Orlando, FL 32839-2400
+1 407-226-0333
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Overview
  • Excellent67%
  • Very good25%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“cheesecake” (1,922 reviews)
“orange chicken” (43 reviews)
“burger” (196 reviews)
Closed Now
Hours
CUISINES
Fast food, Grill, Contemporary, Australian, Central Asian, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Food
Service
Value
Atmosphere
LOCATION
4200 Conroy Road, The Mall at Millenia, Orlando, FL 32839-2400
All Details
Write a ReviewReviews (8,120)
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1 - 10 of 3,878 reviews

Reviewed yesterday

This is a lovely restaurant and they have best cakes and food but you must go before five PM to get good service but after five gets very busy and service gets slower ,if you are not in rush just enjoy people watching till you...More

Thank nahid73
Reviewed 3 days ago via mobile

11 of us went to celebrate a birthday. Got seated reasonably quickly on a busy Saturday evening. Great service and the food was great - huge portions and good quality. One minor upset with my meatloaf dish being only luke warm but was sorted out...More

Thank mar47tin
Reviewed 3 days ago via mobile

A day at an Orlando theme park will always allow you to build up a hunger, but nothing prepared us for the monster portions the Cheesecake Factory churned out. We visited on the 21st of september, on what appeared to be a busy night. Without...More

Thank dmcsilver1981
Reviewed 4 days ago via mobile

We experienced very poor and very slow service during our recent visit on Saturday, October 15th. We asked for the first available table and were seated almost immediately on the patio. After we were seated, it took over 15 minutes for our server to appear...More

Thank NOJORV
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 days ago

We are so sorry for the service that you received from us. We would have felt the same way as you did about this visit. Our service should have been much better and all of this could have been avoided if our team was more...More

Reviewed 4 days ago via mobile

I really wish I could give it 5 stars since I love their cheesecake , but when it comes to the Food and the Menu it drops the ball , the Menu is literally a book with too many choices and when you get the...More

Thank jenniferjD5946FH
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 days ago

Hi Jennifer, Thank you for your feedback! We are sorry to hear about your meal! We hope you can give us another try. Next time, if there is anything that can be improved, please let our managers know so we can make things right while...More

Reviewed 4 days ago via mobile

Had a great time with some friends amd family. Everyonewas please with their order. The waitress very commit. Great service. Price reasonable.

Thank cristo7
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 days ago

Thanks for your review! We're glad you enjoyed the service you received during this visit. We hope to see you back soon!

Reviewed 4 days ago via mobile

The food here is good. The service is not so good. We felt a little forgot about as to having our drinks refilled. Didn't see much of our server but the food was good.More

Thank Andylad17
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 days ago

Thank you for your feedback! We really appreciate it. We're sorry to hear that you were not fully satisfied with our service during this visit. Next time, if there is anything that can be done to improve your experience please let our managers know so...More

Reviewed 4 days ago

Love the lay out of this Restaurant the server is always fast to respond when we needs something. the portions are large and when I go there I know to ask for a take out box because there is no way I can eat it...More

Thank coolbreezejohns
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 days ago

Thank you for your review. We're so happy to hear that you enjoy our food and cheesecake! We hope to see you back soon!

Reviewed 5 days ago via mobile

The portions here are large and whenever I go here I always end up taking half of it away with me. The choices are brilliant, something for everyone.

Thank minolyn51
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 days ago

Thank you for your review. We're so happy to hear that you enjoy our food! We hope to see you back soon!

Reviewed 1 week ago

A visit to the Cheesecake Factory was top of the “to do” list for one of our party whilst on holiday in Orlando. First impressions were a little disappointing as the ladies toilets were not pleasant and this was reported to management. After an initial...More

Thank debw600
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 5 days ago

Thank you for your feedback. We are so sorry to hear you had this experience with us at our Orlando location. Our staff should be making sure the restroom is thoroughly clean throughout the day. We will be sure to address this with them. Next...More

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Ask a question
Questions & Answers
1magy
14 October 2018|
AnswerShow all 6 answers
Response from Craig C | Reviewed this property |
Yes - very good options :-)
1
Vote
ShirleyWatts
30 August 2018|
AnswerShow all 3 answers
Response from hlucasuk | Reviewed this property |
We just turned up maybe you can call them or see if you can do it on line.
0
Votes
bboros6
20 February 2018|
AnswerShow all 4 answers
Response from mfavour | Reviewed this property |
They make the meals gluten free for you.
0
Votes
Improve this listing

Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Fast food, Grill, Contemporary, Australian, Central Asian, Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Bar Scene, Groups, Special Occasion Dining, Child-friendly, Local cuisine, Kids
Open Hours
Sunday
10:00 AM - 11:00 PM
Monday
11:00 AM - 11:00 PM
Tuesday
11:00 AM - 11:00 PM
Wednesday
11:00 AM - 11:00 PM
Thursday
11:00 AM - 11:00 PM
Friday
12:00 AM - 12:30 AM
11:00 AM - 12:30 AM
Saturday
10:00 AM - 12:00 AM
Location and Contact Information
  • Address: 4200 Conroy Road, The Mall at Millenia, Orlando, FL 32839-2400
  • Location: United States  >  Florida (FL)  >  Central Florida  >  Orlando>  > Millenia
  • Neighbourhood: Millenia
  • Phone Number: +1 407-226-0333
Description
The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.
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