Let me start by saying I am a Trip Advisor Senior Contributor, Level 63 Restaurant Reviewer, and one of Trip Advisors Top !0 Reviewers in Sarasota.
My wife and I stopped into this California Pizza Kitchen for lunch today. Of all of the meals I...have eaten in restaurants THIS IS THE WORST ONE EVER ! !. When I placed my order I was very specific that I did not want any avocado on my sandwich. I even reminded the server of this before she left our table to place the order. After 18-minutes our order was delivered to the table, and there was avocado on the sandwich. After some time I was able to finally set the server's attention to point out the mistake in my order. She took it back to the kitchen. I never saw her again. I could see the kitchen from where I was sitting. Once I started counting I saw 1-dozen orders put up for servers to deliver. None of those orders were sandwiches. Again let me state that my server has yet to return to my table. While we are waiting for my sandwich we note that numerous dining parties come in and wait a long time to get seated. In fact, some get tired of waiting and leave. Servers go about their business and ignore the customers waiting to be seated. 20-minutes after I had sent the incorrectly prepared sandwich back, a manager came to the table (again, still had not seen server). This is well after my wife had finished her meal. He did not seem to know about the problem. He offered to make my sandwich himself. By then, of course, it is too late. My wife had finished her meal. He did tear up the check. And I still have not seen the server since I sent the sandwich back. There were not that many people in the restaurant at lunch time, and now I know why. The service is terrible. They do not have any QC/QA plan in place. The manager on duty does not care about the customers. As an experienced Trip Advisor reviewer I recommend that you AVOID THIS RESTAURANT !More