We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
701 S Rosemary Ave, Ste 179, West Palm Beach, FL 33401-6031
+1 561-802-3838
11:00 - 22:00
Open now
See all hours
Sun - Sat 11:00 - 22:00
More Info
Add Photo Write a Review

929 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
Showing 798: English reviews
Port Saint Lucie, Florida
Level Contributor
3 reviews
Reviewed 1 week ago

My husband, myself and another couple went in for dinner on Saturday night around 9:30. Our server was not very welcoming, almost to the point of mundane. Notably, we were the only table that he was like that with. I observed him laughing and interacting with the tables around us in a more appropriate manner. We worked our way through... More 

Thank Prince73
Montreal, Canada
2 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

Last week during a family reunion of sorts (sister & niece visiting from Europe, daughter, a friend and myself from Montreal) we decided to grab a bite at the Cheesecake Factory in City Place in West Palm Beach, FL. I confess that I hadn't been to one since many years ago when I use to frequent Cocoa Walk in Coconut... More 

Thank Oswald_555
Jupiter, Florida
Level Contributor
56 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
Reviewed 2 weeks ago

There was a 45 Minute wait and I'll say time flew we were seated and the service was Excellence food came out quick and Delicious Veggie Burger and sweet Potato Fries

Thank Mark S
West Palm Beach, Florida
Level Contributor
19 reviews
19 restaurant reviews
Reviewed 2 weeks ago

Nice ambiance... Lots of great choices for everyone. Reasonably priced. Love sitting on the patios. Fun atmosphere with waiting staff that don't take themselves too seriously.

Thank samsons4568
Level Contributor
34 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago

Went for a quick bite before I had to leave for airport. I explained that to the bartender. It was around 2 pm, so a lull time. There was some kind of restaurant training or pub crawl, I couldn't tell which. But I was obviously not a priority. I waited for everything. Had to request bread etc. I could have... More 

Thank 204paulaa
Delray Beach, Florida
Level Contributor
362 reviews
240 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
Reviewed 2 weeks ago via mobile

This food chain is excellent in serving large portions os delicious food I would recommend to split the food. Huge variety. Never go wrong. No privacy and too noisy

Thank uchype
Level Contributor
67 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
Reviewed 2 weeks ago via mobile

Great Belgium waffle & cheesecake as always. Beautiful place. My server left someone else's coffee cup on my table. Had to ask for silverware for my cheesecake after she took my breakfast set... I know people have bad days, but she may want to be on top of the basics.... love Cheesecake Factory though... great chain.

Thank Tammy M
Level Contributor
25 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 3 weeks ago via mobile

Good food as usual but the service was slow. They were busy and maybe they don't have enough help (like most businesses these days)

Thank Lotiallen
Level Contributor
24 reviews
11 restaurant reviews
Reviewed 3 weeks ago via mobile

Pleasant, good service and delicious delicacies. There is one at Downtown at the Gardens and at City Place. Both excellent. If you haven't tried the Cheesecake, you are missing out on a scrumptious treat of a lifetime. 💕

Thank Barbara T
Brooklyn, New York
Level Contributor
10 reviews
5 restaurant reviews
Reviewed 4 weeks ago

The atmosphere is inviting and intreging and a very varied menu, coupled with fine service. The prices are not exorbitant and the desserts outstanding.

Thank gavone2016

Travellers who viewed The Cheesecake Factory also viewed

West Palm Beach, FL
West Palm Beach, FL
West Palm Beach, FL

Been to The Cheesecake Factory? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    4 of 5 bubbles
Italian, American, International, Vegetarian Friendly, Vegan Options, Gluten Free Options
Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Kids, Special Occasion Dining, Child-friendly, Groups, Bar Scene
Open Hours
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
Location and Contact Information
  • Address: 701 S Rosemary Ave, Ste 179, West Palm Beach, FL 33401-6031
  • Location: United States  >  Florida (FL)  >  West Palm Beach
  • Phone Number: +1 561-802-3838

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Cheesecake Factory and other visitors
1 question
Ask a question
Questions? Get answers from The Cheesecake Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?