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The Cheesecake Factory

Certificate of Excellence
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520 N Orlando Ave, Ste 100, Winter Park, FL 32789-2919
+1 407-644-4220
11:15 - 00:00
Closed now
See all hours
Sun 10:00 - 23:00
Mon - Thu 11:15 - 23:00
Fri 11:15 - 00:00
Sat 11:30 - 00:00
More Info
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398 Reviews from our TripAdvisor Community

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Showing 341: English reviews
Level Contributor
3 reviews
3 restaurant reviews
1 of 5 bubbles Reviewed 3 days ago NEW

The worst Cheesecake Factory ever!!! Been to different locations all over USA and this one had the worst customer service ever. Was there with 11 family members on March 17th and was told that the wait would be one hour, which was fine. But we waited for almost two hours and still had no table ready for us. The worst... More 

Thank Sha R
Winter Park, FL
Level Contributor
27 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 3 days ago NEW

Celebrating a birthday with a couple of my best girlfriends on Sunday afternoon! Was it busy! But was seating in less than 10 minutes. We had hamburgers that were wrapped in a large lettuce leaf that was one of the best I've eaten. Had that just grilled taste and was cooked to the perfect medium. And the bacon made the... More 

Thank Sandalsgirl
Level Contributor
4 reviews
3 restaurant reviews
5 of 5 bubbles Reviewed 5 days ago NEW via mobile

Amazing food! The menu is huge so you have to go more than one time. It's a very nice place to take for couples. Obviously the cheesecake is amazing. My favorite restaurant.

Thank Samuel V
Celebration, Florida
Level Contributor
192 reviews
106 restaurant reviews
common_n_restaurant_reviews_1bd8 58 helpful votes
4 of 5 bubbles Reviewed 1 week ago via mobile

Cheesecake Factory is a favorite place for us. We eat at different locations in florida about once a month. This time we tried the winter park location. Beautiful place, inside out. Food selection is great as usual. This time I ordered my favorite, the chicken parmesian sandwitch. I was disappointed to receive a small portion sandwitch. It was actually the... More 

Thank MoChehab53
Orlando, FL
Level Contributor
114 reviews
97 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
1 of 5 bubbles Reviewed 1 week ago via mobile

We have been to Cheesecake Factory many times for dinner, and their food is not bad. But, we decided to try their brunch and it was a mistake. The blueberries and strawberries in the fruit cup were frozen, the eggs were overcooked, and their ingredients were not fresh. Overall food quality seems to have gone down and the service was... More 

Thank lgriller
The Villages, Florida
Level Contributor
1,159 reviews
872 restaurant reviews
common_n_restaurant_reviews_1bd8 706 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago

The cavernous venue with its decorations seem fitting for an Egyptian mausoleum. Indeed, there is a vague expectation that Steve Martin will sometime appear dancing and singing the "King Tut" song. Mr. Martin did not perform, but Xavier S. did. He seems a sincere individual who has customer satisfaction as his priority. With experience, he will likely do well. The... More 

1 Thank johnfjohnston
Apopka, Florida
Level Contributor
20 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 3 weeks ago via mobile

Very nice restaurant , great for family and friends , pricey, great for vegetarians as well and accommodations for children. Tha salad I ordered I thought it was to cold, it was not what I expected, I have eaten other vegetarians dishes here and are way better that's the salad I ate , too much lettuce and veggies seemed like... More 

Thank Chastyd48
Kelowna, Canada
Level Contributor
43 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

Busy location in a busy mall - we got lucky on the two visits that we had here. Looking for a table for 2, we always seem to get in within 15-20 mins. The staff here were lovely - very friendly, very chatty. I'm sure they're used to a lot of tourists from all over the world, due to the... More 

Thank JGLjen
Orlando, Florida
Level Contributor
202 reviews
119 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago via mobile

The setting is beautiful with lots of seating options . It will accommodate groups large or small . Reservations are accepted and often needed during the busy times . The menu is as one would expect from the chain restaurant. It is very large and confusing . I love the lettuce wraps . The service can be slow and very... More 

Thank laj2e7
Level Contributor
45 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

Well, to start with, let me tell you that I do NOT like cheesecake - never have, never....well maybe I will! I had the OREO cheesecake at The Cheesecake Factory in Winter Park Fla., and it was amazing. And I am sure, full of calories, but who is counting when you are out with family for lunch. That said, the... More 

Thank Wayne J

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    4 of 5 bubbles
Average prices
American, Vegetarian Friendly, Vegan Options, Gluten Free Options
Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Valet Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Groups, Special Occasion Dining, Kids, Business meetings, Child-friendly
Open Hours
10:00 - 23:00
11:15 - 23:00
11:15 - 23:00
11:15 - 23:00
11:15 - 23:00
11:15 - 00:00
11:30 - 00:00
Location and Contact Information
  • Address: 520 N Orlando Ave, Ste 100, Winter Park, FL 32789-2919
  • Location: United States  >  Florida (FL)  >  Central Florida  >  Winter Park
  • Phone Number: +1 407-644-4220

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Cheesecake Factory and other visitors
1 question
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Central Florida, Florida

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Questions? Get answers from The Cheesecake Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?