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The Cheesecake Factory

330 N Milwaukee St, Boise Towne Square, Boise, ID 83704
+1 208-377-4466
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Overview
  • Excellent34%
  • Very good39%
  • Average17%
  • Poor9%
  • Terrible1%
Travellers talk about
“cheesecake” (54 reviews)
“avocado roll” (2 reviews)
“salad” (17 reviews)
Closed Now
Hours
CUISINES
American, Vegetarian Friendly, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Food
Service
Value
Atmosphere
LOCATION
330 N Milwaukee St, Boise Towne Square, Boise, ID 83704
All Details
Write a ReviewReviews (164)
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1 - 10 of 157 reviews

Reviewed 4 October 2018 via mobile

Had excellent mushroom soup, grilled salmon (with mashed potatoes and steamed broccoli), and Godiva chocolate cheesecake, but the dinner plate was loaded with water from the steamed broccoli. Had to pour the water off from the dinner plate. Not a good way to serve food....More

Thank Frederick M
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 6 October 2018

We are so sorry to hear that you were not satisfied with your meal, Frederick. We'll be sure to follow up on this with our team. Next time, please let our managers know if anything can be improved so that we can do whatever is...More

Reviewed 12 September 2018

Great to find one of these in town. We had been craving a good salad for days and new this place had an extensive range on the menu. Again we shared as the meal was huge. Thoroughly enjoyed it and would recommend this place.

Thank Illarius
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 20 September 2018

Hi Illarius, Thank you for your review. We're glad to hear that you enjoy our menu options and we can't wait for your next visit!

Reviewed 1 September 2018

Huge, fabulous menu. Haven't had a bad meal there yet in several years. Sometimes there's a line, especially during prime time dinner hours. Service is great. Our youngest boy loves their cheesecake, and he prefers it for birthday cake!

Thank 99kylea
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 5 September 2018

Hi, Thank you for your review. We're so happy to hear that you enjoy our food and the service you received! We hope to see you back soon for more cheesecake!

Reviewed 23 August 2018 via mobile

I expected it to be busy on a Saturday night, but not to be blown off by the bartender, especially for a party that chose to go elsewhere to eat. I enjoyed the food as always (the chicken pot pie was excellent, and the cheesecake...More

Thank Rachel35394
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 23 August 2018

Hello. We are so sorry for the service you received from us. We would have felt the same way you did about this visit. Our service should have been much better if our team was more attentive. We will address this with our staff and...More

Reviewed 19 August 2018 via mobile

We were seated within 10 minutes of putting our name on the list even though we arrived in the middle of the lunch hour. Our server took our orders and we received our food in a pretty short time. Our drinks never got more than...More

Thank preslor
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 22 August 2018

We are so sorry to hear about your experience! We want all our guests to feel comfortable dining with us, and we're so sorry it felt too noisy! We hope you can give us another chance, and next time, please let our managers know if...More

Reviewed 19 August 2018 via mobile

We came in around 10:30pm, and we greeted very warmly and were seated almost immediately. Our waiter Tyler was incredibly attentive, nice, and always kept our waters full which was probably a chore since we’d been out in the sun all day. When my brothers...More

Thank Katherine L
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 21 August 2018

Hi Katherine, Thank you for your review. We're glad to hear that you enjoyed your experience and we look forward to your next visit!

Reviewed 16 August 2018

We visited for lunch and all had a great meal. I had the Chicken Madeira which was excellent, my friends had different salads which they also enjoyed. We shared a cheesecake which was just delicious. Our service friendly but was slow, but it was busy....More

Thank Julie D
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 20 August 2018

Hi Julie, thank you for your review. We're glad to hear that you enjoyed your meal. We're sorry to hear that you were not fully satisfied with our service during this visit. Next time, if there is anything that can be done to improve your...More

Reviewed 7 August 2018

This is one of many times my family and friends have eaten at the Cheesecake Factory. The variety of food is awesome and of course the desserts are heavenly. They also have a selection of skinny beverages for watching calories and carbs. The only think...More

Thank cherylf727
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 10 August 2018

We are so sorry to hear about your experience, Cheryl! We want all our guests to feel comfortable dining with us, and we're so sorry it felt too noisy! We hope you can give us another chance, and next time, please let our managers know...More

Reviewed 10 June 2018

The food is good. They have a lot of gluten free options (which is a new interest of mine, so I don't have a lot to compare it to). The last time we came in for dinner and waited over an hour to sit down...More

Thank Tetontotaler
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 11 June 2018

We are so sorry for this disappointing experience with us! You have every right to feel the way that you do. We will address these concerns with our team and thank you for taking the time to share this with us!

Reviewed 2 June 2018 via mobile

I like this place a lot and the only reason why it doesn’t get a 5 star review is because the service can be great or average, not very consistent. I love their lemon ricotta pancakes on the brunch menu, their southwest chicken sandwich is...More

Thank Alexandra S
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 5 June 2018

Hi Alexandra, Thank you for your review. We're so happy to hear that you enjoy our food! We hope to see you back soon!

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Special Occasion Dining, Kids, Groups, Child-friendly
Open Hours
Sunday
10:00 AM - 10:00 PM
Monday
11:00 AM - 11:00 PM
Tuesday
11:00 AM - 11:00 PM
Wednesday
11:00 AM - 11:00 PM
Thursday
11:00 AM - 11:00 PM
Friday
11:00 AM - 12:00 AM
Saturday
10:00 AM - 12:00 AM
Location and Contact Information
  • Address: 330 N Milwaukee St, Boise Towne Square, Boise, ID 83704
  • Location: United States  >  Idaho (ID)  >  Boise
  • Phone Number: +1 208-377-4466
Description
The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.
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