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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
S$7 - S$27
CUISINES
Italian, Pizza
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features, about

Location and contact

Near North Side
0.6 km from 360 Chicago Observation Deck
Reviews (2,180)
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1,989 results
Traveller rating
1,203
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190
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34
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Traveller rating
1,203
510
190
52
34
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All reviews pizza salad chicago deep dish pie wings bread thin crust worth the wait fresh tomatoes great deep dish the gold coast pre order minute wait chicago classic long wait visiting chicago cheese
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Reviewed 14 January 2024 via mobile

October 2023! Chicago Marathon Where is best to load up on Carbs well.here we have it! A good friend of ours had recommended this joint for deep dish pizza to us and it happened to be just down the road from our hotel! We wandered...in early of a Friday evening and it was very quite! We were seated straight away and given menus by Angela! Angela came for our order shortly after and we ordered the personal deep dish and small deep dish! Angela gave us the heads up that pizza was about 30 mins behind but we didn't mind it's a lovely location! So we got our pizza and I swear since I came back to Ireland I'm still thinking about the pizza It was Amazing! But like a personal would have done between the 2 of us defo! We certainly left some behind & the chips we totally did not need! Angela was the nicest server and so friendly she totally made our visit more enjoyable! All in it worked out at about $49! Plus it was so good we came back on the Sunday night with family Wait was crazy but soooo worth it! Go visit!More

Date of visit: October 2023
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Reviewed 6 January 2024

We didn’t like it, “Lou’s special” not enough cheese and flooded with tomatoes toppings and as well under crust runny water. It didn’t meet our expectation's, but anyway people have different taste bud.

Date of visit: December 2023
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Reviewed 29 December 2023

Stay away. Went at a random time on a weekday after arriving in Chicago for our first visit here. Was told 40 minutes for a wait, 2 hours later we were at a table. The hostess told us we couldn’t pre-order, another hostess told us...we could so we did hoping it would save some time. No time saved. They don’t put your order in until you sit at table anyway. Pizza was not hot, not deep dish (except the crust) so disappointing for a first meal in Chicago. Encountered some very rude staff as well. Go anywhere else for deep dish pizza.More

Date of visit: December 2023
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Kyle Hoffenberg, General Manager at Lou Malnati's Pizzeria, responded to this reviewResponded 30 December 2023

We apologize for the long wait and the confusion regarding pre-ordering. We understand your disappointment with the pizza not being hot and not meeting your expectations. We appreciate your feedback and will address the issues with our staff. Thank you for bringing this to our...More

Reviewed 28 December 2023

We visited: The 410 n Michigan Ave Chicago il 60611 location! MGT named Fritz! We were a family of 9. First time in Chicago. We were told this was the place to go for deep dish. Upon arrival the hostess attitude was horrible. She was...not interested in really seating us as she avoided us because they apparently were closing in an hour. We finally got seated. We ordered a thin crust, because we were told there was not enough time to make a deep dish. Long story short, I ordered a drink, they came back and said they ran out. I ordered a 2nd drink, they came back and said they ran out of that too. I order a rootbeer, it was flat and when I asked for a coke instead. Well that took 15 mins! Then the pizza came and it was COMPLETELY wrong! On top of that, the server said okay this is what you ordered. We said no it is not and review your order. The server NEVER came back. We asked for manager and he was nice, apologized for the issue, said he would bring us a card and a $50 sorry and come back card. As their culture would have it, he never came back and we finally left the venue. THIS WAS A REALLY BAD Experience! AVOID AT ALL COST!!More

Date of visit: December 2023
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Reviewed 25 December 2023 via mobile

We went to experience Chicago pizza as recommended by our tour guide and were not disappointed with the experience from start to finish

Date of visit: December 2023
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Reviewed 2 December 2023

Lou‘s pizza is the best in the world and nothing from New Jersey New York or anywhere else compares. Don’t let anyone fool you. It’s the best ever, period.

Date of visit: January 2023
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Reviewed 8 November 2023

I’d leave 0 stars if they’d allow. I’ll never go there again. Waited an hour and 20 minutes for our pizza. Live in the neighborhood and eat that pizza often. They’ve never gotten the phone orders right and the service is terrible every time we’ve...been there. I keep threatening to not go there but 2 nights ago was the last straw. I’ll never recommend it and I’ll go out of my way to discourage anyone I know from going there. They don’t deserve loyal customers. I’m out!More

Date of visit: November 2023
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Reviewed 4 November 2023

I adore deep-dish pizza, so this place is an absolute treasure - their pizzas are out of this world. We ordered cheese pizzas to share, and even though it takes a while for the pizzas to be ready, they're absolutely worth it. You can join...the waitlist of r table online, and I see that they ship their pizzas.More

Date of visit: January 2023
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Reviewed 17 October 2023 via mobile

I am personally not the biggest fan of deep dish pizza, but there were options to please our entire table. My daughter was able to order a deep dish gluten free pizza (for the first time), so she was in heaven. I had the sausage...crust pizza, my son had wings, and my husband had a traditional deep dish. All very good. We first tried to go for a late Sunday afternoon lunch and it was packed, with a 45 minute wait to even sit down, so we left. We went back on Monday at 11:30am and had a very pleasant experience. No wait, great service.More

Date of visit: October 2023
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Reviewed 6 October 2023

We ordered a pizza to go and it took too long. Was told 30 minutes, after 45 minutes, we asked and they said it was ready, went to the back and brought it out. We can understand being busy but not too busy that you...make us wait when our food was ready already and those we came after us starting getting their food already.More

Date of visit: October 2023
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Reviewed 3 October 2023 via mobile

Have to try the pizza in Chicago. Was okay, but cost an arm and a leg. I got the smallest pizza. Looks like I’m in the minority though.

Date of visit: October 2023
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Reviewed 19 September 2023 via mobile

A classic, the deep dish The Lou stood to its reputation, a Bloody Mary in honor of Mama Rachel, made this evening very enjoyable, but the corner banquette was away from the real atmosphere.

Date of visit: September 2023
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Reviewed 11 September 2023

Definitely worth the wait, food is delicious and the staff is wonderful. Unfortunately no pictures because we devoured our food by the time we realized that we forgot to take a picture.

Date of visit: September 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 September 2023 via mobile

The best pizza in Chicago ever !!! Was recommended from a Chicago guy and was stunned, nice place, good food and good atmosphere

Date of visit: August 2023
Helpful?
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Reviewed 24 August 2023 via mobile

Hostess with dark hair/blue streaks and glasses, needs some training! We arrived on August 19 around 3:30 PM and asked the hostess if we could sit outside. She said it would be a 15 to 20 minute wait for those tables. We decided to be...seated indoors, to eat sooner. As soon as she sat us, she than sat the next party outside. There are no reservations, so why on earth did this happen? Also, she has 0 personality. Our server Christopher D was wonderful, however. The Malnati salad is very tasty and the gluten-free deep dish is OK.More

Date of visit: August 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Questions & Answers
Ask a question
Bottlerocket9
22 March 2022|
Answer
Response from justmeTNred | Reviewed this property |
I do not know but we did not have one. It is worth making sure you eat their fabulous Pizza AND Tirimasiu (sp)?
1
Vote
jpackilkenny
13 May 2018|
AnswerShow all 3 answers
Response from FirstClassGal | Reviewed this property |
Yes, you can! Go to "Tastes of Chicago" website.
0
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catherinemembers26
20 December 2017|
AnswerShow all 6 answers
Response from IssaMaalouf | Reviewed this property |
I don't think so
0
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Lou Malnati's Pizzeria, Chicago - 1120 N State St, Near North Side - Menu & Prices - Tripadvisor

Frequently Asked Questions about Lou Malnati's Pizzeria

Yes, Lou Malnati's Pizzeria offers takeaway services.

Yes, Lou Malnati's Pizzeria offers delivery services.

Lou Malnati's Pizzeria is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4