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Hard Rock Cafe

63 W Ontario St, Chicago, IL 60654-3808
+1 312-943-2252
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  • Excellent32%
  • Very good41%
  • Average19%
  • Poor5%
  • Terrible3%
Travellers talk about
“burger” (34 reviews)
“fries” (24 reviews)
“chicken” (12 reviews)
Closed Now
All hours
American, Bar, Vegetarian Friendly, Gluten Free Options
$$ - $$$
63 W Ontario St, Chicago, IL 60654-3808
All Details
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1 - 10 of 454 reviews

Reviewed 5 weeks ago

The Chicago Hard Rock Café is by far the smallest I have been to. With that being said, it has a fantastic lively atmosphere with energetic waiters and waitress. The establishment is filled with R&R memorabilia, from legendary Chicago natives to the best in the...More

Thank Michael H
ChicagoGM, General Manager at Hard Rock Cafe, responded to this reviewResponded 4 weeks ago

Thank you Michael for the review! We are thrilled you enjoyed our experience with us!

Reviewed 21 December 2017

Near our hotel not far from the Magnificent Mile. The food and the service was excellent and the place was well kept and clean. You can never go wrong with the burgers and the beer.

Thank birtleman
ChicagoGM, General Manager at Hard Rock Cafe, responded to this reviewResponded 2 January 2018

Thank you for the rockstar review! We hope to see you again soon!

Reviewed 11 December 2017 via mobile

After a 2-hour wait at a nearby steakhouse, involving a screwed up ordered and disastrous service, we chose Hard Rock at 9pm out of starved desperation. Although I have considered it an over-priced tourist trap, I gave in to my frustrated, hungry friends. It was...More

Thank Diane S
ChicagoGM, General Manager at Hard Rock Cafe, responded to this reviewResponded 19 December 2017

Wow! It was truly our pleasure. Thank you for the great review. I am so sorry to hear about your other experience. I will share your feedback with my staff. I hope you will consider HRC for future nights out or events. We have Live...More

Reviewed 1 December 2017

We ate here with a group of about 350 people. Yes, 350. We arrived before the main group and just waited outside, when the manager came out. He welcomed us in early and we sat at the bar waiting for our group. We actually just...More

Reviewed 9 November 2017

Food arrived cold, skimpy with sauces, items missing compared to what was on the menu, difficult to get server's attention.

Thank BJAS H
Reviewed 23 October 2017

Great location. This was a nice place to have a drink, and a shop. It was reasonably busy when we went in here, so it had a nice atmosphere.

Thank Tigeriffic69
ChicagoGM, General Manager at Hard Rock Cafe, responded to this reviewResponded 30 October 2017

Thank you for stopping by. Glad you enjoyed the experience. What would have made your review a 4-star? 5 star?

Reviewed 16 October 2017 via mobile

Super clean and comfortable, the music was great loud enough to enjoy but not so loud you struggle to hear people. I had one of the best burgers I have had in a long time. Fries a little salty for me but cooked perfectly. Fun...More

Thank K_Chan40
ChicagoGM, General Manager at Hard Rock Cafe, responded to this reviewResponded 23 October 2017

Awesome feedback! Great to hear about the burger, we will look into the fries. I will share with my team! Thank you

Reviewed 13 October 2017

I had dinner here with a group of colleagues on business in Chicago. I didn't have high expectations, so I was pleasantly surprised. The menu has many variations on a limited range of foods. I chose the Lava Java Burger, which is prepared with a...More

Thank MrH0bbes
ChicagoGM, Manager at Hard Rock Cafe, responded to this reviewResponded 13 October 2017

Thank you for visiting us and for the review! the Java Lava burger is one of our favorites; we are glad you enjoyed it! If you are still in Chicago stop by this weekend for some live music from 9 - 11 PM on Friday's...More

Reviewed 9 October 2017

I was fully impressed with this establishment from the moment I was first greeted by the hostess. She was purely delightful! My table server was very attentive and most pleasant. My food came out as ordered, hot and in a timely manner. They were even...More

Thank MrGlen
ChicagoGM, General Manager at Hard Rock Cafe, responded to this reviewResponded 10 October 2017

Rockstar review! Thank you for the detailed feedback. I will share with my staff. Happy Belated Birthday!

Reviewed 4 October 2017

We enjoyed lunch at the HRC Chicago. I tried something that I never tried before: a pizza burger! Lunch wasn't too expensive, and the waiter obliged in my request to charge our phones while eating. That was a huge help to us, considering that we...More

Thank WorldTravelers1999
ChicagoGM, General Manager at Hard Rock Cafe, responded to this reviewResponded 10 October 2017

Thank you for the great 5 star review! The pizza burger is our newest Local Legendary Burger. What is better than pizza and a cheeseburger? So glad you enjoyed your experience. Again, thank you for the recommendation.

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Ask a question
Questions & Answers
30 May 2017|
AnswerShow all 3 answers
Response from Peter M | Reviewed this property |
Hi There Is around 4 miles... it was a lovely day when I was there so I walked to take in the scenery Try it or even take the bus...
2 May 2017|
AnswerShow all 2 answers
Response from Peter M | Reviewed this property |
Hi There I was driving when I visited this cafe, so i only had soda's. I did not see any signs in the cafe to say that there was a Happy Hour. Also the servers did not mention it to me upon my greeting and during my stay. I... More
17 January 2017|
AnswerShow all 5 answers
Response from ChicagoGM | Property representative |
We do welcome reservations. You can call the cafe directly at 312-943-2252 to reserve a table. thank you! We look forward to seeing you soon!
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$30 - US$30
Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Valet Parking, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Dining Style
Casual Dining
Good for
Bar Scene, Kids, Child-friendly, Groups, Special Occasion Dining
Open Hours
11:00 AM - 10:00 PM
11:00 AM - 11:00 PM
11:00 AM - 11:00 PM
11:00 AM - 11:00 PM
11:00 AM - 11:00 PM
11:00 AM - 1:00 AM
11:00 AM - 1:00 AM
Location and Contact Information
  • Address: 63 W Ontario St, Chicago, IL 60654-3808
    (Clark Street)
  • Public Transportation: 2 blocks west & 2 blocks north of Chicago Transit Authority (CTA) stop at Grand & State Streets.
  • Location: United States  >  Illinois (IL)  >  Chicago>  > Near North Side
  • Neighbourhood: Near North Side
  • Phone Number: +1 312-943-2252
  • E-mail
Hard Rock Cafe is located at the corner of Clark & Ontario in the heart of Chicago's River North neighborhood. Open 364 days per year, the Hard Rock offers something special for everyone. Not only will you receive an incredible dining experience, but you will get the chance to view Chicago's portion of the world's largest music memorabilia collection. In fact, you never know when you may run into a local celebrity, musician or athlete, or even better, have the chance to see a live music event featuring the best emerging & established artists around. Visit www.hardrock.com/chicago & click on "events" to see the upcoming events for 2008. We also welcome help when it comes to our philanthropic efforts. Remember, "Love All, Serve All" & "Save The Planet" are the mottos that capture the spirit of the Hard Rock Cafe in Chicago. So, be sure to make your online reservation TODAY & get the most authentic experience that rocks at Hard Rock Cafe in the Windy City of Chicago!
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