We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Cheesecake Factory

875 N Michigan Ave, Chicago, IL 60611-1803
+1 312-337-1101
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
  • Excellent46%
  • Very good35%
  • Average13%
  • Poor4%
  • Terrible2%
Travellers talk about
“cheesecake” (766 reviews)
“cakes” (101 reviews)
“pasta” (52 reviews)
Open Now
11:00 - 23:30All hours
Italian, American, International, Vegetarian Friendly, Gluten Free Options
$$ - $$$
875 N Michigan Ave, Chicago, IL 60611-1803
All Details
Write a Review
Reviews (2,382)
Traveller rating
Traveller type
Time of year
  • More languages

1 - 10 of 1,698 reviews

Reviewed 3 days ago via mobile

The food here was good! We really enjoyed the Jambalaya Pasta and Chicken Madeira. The fried calamari wasn't the best because it seemed to have more bread than meat, but it was seasoned well. For dessert we got the red velvet and Oreo cheesecakes. The...More

Thank Carmen T
Reviewed 6 days ago

Great location next to Water Tower Place.....but called first and were told by a young man that he didn't think they had any available tables so my daughter literally ran across the street to find out they had many tables available and ran back to...More

Thank Barbara M
Reviewed 1 week ago via mobile

I was on diet and thought of taking one steak ( protein diet ) yet the young waitress convinced me to try one cheese cake ( she didn't need much effort ) everyone was eating one type of the tens ! It was a great...More

Thank Amgad B
Reviewed 1 week ago

We stopped here by accident. We were all hungry and this was the closest spot. The staff were friendly, slow and accurate. The only con of the place is that they could use a few more people to help keep things moving. The food was...More

Thank Mike B
Reviewed 1 week ago

We arrived in Chicago very hungry and tired after a 19 hour train ride. We chose this restaurant because it's close to our hotel but it exceeded all expectations. Michael was our waiter and he went above & beyond for us; he was amazing! The...More

Thank Camila H
Reviewed 1 week ago via mobile

Cheesecake factory at the basement of the Hancock tower is a great foodie place. Tried the Parmesan chicken. Wow it was delicious. The quantity is enough for two people. The ambience is awesome. A must go place for tourists

Thank simanup
Reviewed 1 week ago

Ate here with my family recently on a Saturday evening. After a 35-minute wait (which we were advised of), we were shown to our table. The server was quite attentive and nice - and we had drinks and food ordered quickly. She even had our...More

Thank Jeremy F
Reviewed 1 week ago

We walked into the CCF during happy hour, hoping to find a seat and have a drink before dinner. We eventually found a table in the midst of the bar. The place was quite full with more and more people showing up, looking for a...More

Thank Townsend_Flash
Reviewed 1 week ago

This is a busy place so expect to have some waiting time , The food was delicious and the service was more than satisfactory. You Must try the Oreo Cheese Cake. We sat out side and the weather was very nice.

Thank Bosha73
Reviewed 2 weeks ago

I have rated this restaurant 4 stars because overall I love the huge menu and the food is fantastic. There are, however a couple of things to be aware of and I hope this advice is helpful for future travelers. 1. Go inside to book...More

Thank AlisonJCowan
Magnificent Mile
Over 400 stores pack the concrete along Michigan
Avenue, the eight-block stretch known as Magnificent
Mile. This area between Oak Avenue and the Chicago
River is more a shopping paradise than a full-out
neighborhood. For prime upscale shopping, this is the
place to go. It’s busy, energetic, and packed with
shoppers. You'll also find hundreds of restaurants and
dozens of hotels, all on the mid- to high-end scale.
Nearby Restaurants
Ditka's Restaurant
1,510 reviews
.12 km away
The Signature Room at the 95th
2,647 reviews
.08 km away
125 reviews
.11 km away
Nearby Attractions
360 Chicago Observation Deck
7,736 reviews
.05 km away
Water Tower Place
619 reviews
.08 km away
Lookingglass Theatre Company
314 reviews
.14 km away
Fourth Presbyterian Church
130 reviews
.03 km away
Ask a question
Questions & Answers
20 December 2016|
AnswerShow all 3 answers
Response from lindakane | Reviewed this property |
They takes names as you enter and give you a beeper to let you know when your table is ready. Call anyway, just in case. 312-337-1101
3 March 2016|
Response from Marsha H | Reviewed this property |
I'm sorry I don't know, you may want to contact them directly.
Amanda K
19 January 2016|
AnswerShow all 6 answers
Response from Bill T | Reviewed this property |
On July 30 & 31st every year, all the cheesecake slices in the display cabinet are 1/2 off all day. You are not supposed to go more than once. You order & wait at the counter. I never miss a year.
Improve this listing

Restaurant Details

Rating summary
  • Food
  • Value
Average prices
Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Kids, Child-friendly, Special Occasion Dining, Local cuisine, Groups
Open Hours
10:00 - 23:00
11:00 - 23:30
11:00 - 23:30
11:00 - 23:30
11:00 - 23:30
11:00 - 00:30
10:30 - 00:30
Location and Contact Information
  • Address: 875 N Michigan Ave, Chicago, IL 60611-1803
  • Location: United States  >  Illinois (IL)  >  Chicago>  > Magnificent Mile
  • Neighbourhood: Magnificent Mile
  • Phone Number: +1 312-337-1101
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing