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The Cheesecake Factory

875 N Michigan Ave, Chicago, IL 60611-1803
+1 312-337-1101
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Overview
  • Excellent45%
  • Very good35%
  • Average13%
  • Poor4%
  • Terrible3%
Travellers talk about
“cheesecake” (784 reviews)
“salad” (95 reviews)
“cakes” (29 reviews)
Closed Now
Hours
CUISINES
Italian, American, International, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
875 N Michigan Ave, Chicago, IL 60611-1803
All Details
Write a ReviewReviews (2,611)
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1 - 10 of 1,849 reviews

Reviewed yesterday

Lovely place for dinner after visiting the 360 Observation Deck, this place is right next door, so extremely well located. The food here is always great, huge portions and I just love the wheat bread that comes with meals. Service was great to start off,...More

Thank Rose21
Reviewed 5 days ago via mobile

Wanted to escape the heat and what better place to enjoy some air conditioning. We weren’t hungry enough for a full meal. A slice of cheesecake each was a great little snack to get us by until dinner. They have several different flavors to choose...More

Thank fazifazi
Reviewed 6 days ago via mobile

This place is just amazing! Atmosphere, service, food...everything is on its top level. I'm sure it was the best chicken I've ever eaten in my life))) the range of different cheesecake types even confused me...so difficult to decide hahaha. But nevertheless it was DELICIOUS!!! Highly...More

Thank Anastasia K
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded yesterday

Hi Anastasia. Thank you for your review. We're so happy to hear that you enjoy our food! We hope to see you back soon!

Reviewed 6 days ago

The location of this Cheesecake Factory, at the lower level of the John Hancock building, gives it a unique and wonderful dining experience! You come for the food, the atmosphere and the ambiance as well as the Cheesecakes. The sizable menu has something for every...More

Thank dwhite1003
Reviewed 6 days ago

This place was close so we stopped in against my better judgment. We should have kept walking. There are plenty more and better choices close by. With a bazillion items on the menu it’s impossible to do them all well. I had a burger and...More

Thank Richard R
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded yesterday

Hi Richard, We're sorry if our menu felt a little overwhelming! We want to give our guests as many options as possible while dining with us. If you ever have any questions about an item, please let our team know. They will be happy to...More

Reviewed 1 week ago

The service was great, the location was close to hotel and below the Hancock building. The food was delicious and a very large portion. We got warm bread and butter, and refreshing water prior to eating our meals. We ordered 2 chicken dinners and 2...More

Thank DLSFamily
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 days ago

Hello. Thank you for your review. We're glad to hear that you enjoyed your meal and we look forward to your next visit!

Reviewed 1 week ago via mobile

We love to visit when in Chicago. The wait wasn’t too bad. The food was good, but the service was not. The drinks were very slow to arrive. The cheesecake is great. Maybe next time, we will skip the meal and get dessert only.

Thank mnmflav
Reviewed 1 week ago

We had a wonderful experience here. The restaurant was only a block from our hotel. The food was great and the cheesecake is the best reason to go there! My husband ordered the Thai Coconut Shrimp with brown rice, and the sauce was so delicious....More

Thank Kathy G
Reviewed 1 week ago

A friend suggested The Cheesecake Factory to eat at. When we seen it was in same building we were at we tried it. Was a beautiful Saturday afternoon and nothing beats eating outside in the city. We were lead to a table as soon as...More

Thank jerryhY3023AA
Reviewed 1 week ago

Restaurants come and go but the Cheesecake Factory is still really good after all these years. We were staying across the street and needed a family friendly place to have dinner. The food was good and the staff was fantastic considering it was really busy....More

Thank Jack B
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 3 days ago

Hi Jack, thank you for your review. We're glad to hear that you enjoyed your experience and we look forward to your next visit!

Nearby
Magnificent Mile
Over 400 stores pack the concrete along Michigan
Avenue, the eight-block stretch known as Magnificent
Mile. This area between Oak Avenue and the Chicago
River is more a shopping paradise than a full-out
neighborhood. For prime upscale shopping, this is the
place to go. It’s busy, energetic, and packed with
shoppers. You'll also find hundreds of restaurants and
dozens of hotels, all on the mid- to high-end scale.
...More
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The Ritz-Carlton, Chicago
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Nearby Attractions
Lookingglass Theatre Company
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360 Chicago Observation Deck
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Fourth Presbyterian Church
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Water Tower Place
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Ask a question
Questions & Answers
ikadri123
31 May 2018|
AnswerShow all 4 answers
Response from nikki_mcdonald123 | Reviewed this property |
Approx $10. I think it was $8.99 plus tax. That’s a close guess.
1
Vote
ccfjaf
20 December 2016|
AnswerShow all 3 answers
Response from lindakane | Reviewed this property |
They takes names as you enter and give you a beeper to let you know when your table is ready. Call anyway, just in case. 312-337-1101
0
Votes
312YAY
3 March 2016|
Answer
Response from Marsha H | Reviewed this property |
I'm sorry I don't know, you may want to contact them directly.
0
Votes
Improve this listing

Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$30
Meals
Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Child-friendly, Kids, Groups, Local cuisine, Special Occasion Dining
Open Hours
Sunday
10:00 AM - 11:00 PM
Monday
11:00 AM - 11:30 PM
Tuesday
11:00 AM - 11:30 PM
Wednesday
11:00 AM - 11:30 PM
Thursday
11:00 AM - 11:30 PM
Friday
12:00 AM - 12:30 AM
11:00 AM - 12:30 AM
Saturday
10:00 AM - 12:00 AM
Location and Contact Information
  • Address: 875 N Michigan Ave, Chicago, IL 60611-1803
  • Location: United States  >  Illinois (IL)  >  Chicago>  > Magnificent Mile
  • Neighbourhood: Magnificent Mile
  • Phone Number: +1 312-337-1101
Description
The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.
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