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The Palm Chicago

323 E Wacker Dr, Chicago, IL 60601-5282
+1 312-616-1000
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  • Excellent39%
  • Very good27%
  • Average21%
  • Poor6%
  • Terrible5%
Travellers talk about
“lobster” (26 reviews)
“salad” (24 reviews)
“filet” (14 reviews)
Open Now
All hours
American, Steakhouse, Gluten Free Options
323 E Wacker Dr, Chicago, IL 60601-5282
Neighbourhood: Downtown / The Loop
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Reviews (289)
Traveller rating
Traveller type
Time of year

1 - 10 of 289 reviews

Reviewed 5 days ago

My husband and I were recently married and because we didn't take a traditional honeymoon, we decided to spend the weekend in Chicago at the Swissotel for a "honey weekend". We chose to dine at The Palm for our dinner date because of it's convenience...More

Thank vanessajoppek
Management response:

Hi Vanessa Thank you for Dining with us and for the extensive Review. I'm glad we were able to buy a round of Drinks for your Anniversary. I know you have a lot of options in our city to dine and we hope to see...More

Reviewed 3 weeks ago

I have eaten at this location in pass years on company business. Make reservations to ensure you can be seated.

Thank cfow9
Management response:

Thank you for your Review. I would like to hear more about your experience if you wish to share. Please call 312-616-1000 and ask for the General Manager

Reviewed 3 weeks ago

Love The Palm Restaurants. The one in Chicago is just as good. Went for lunch and had a great meal. Food, service, and atmosphere was fantastic. The Business Lunch is always a great choice.

Thank Mister R
Management response:

Thank you for your kind Review. We look forward in Serving you again.

Reviewed 9 March 2017 via mobile

We went to The Palm for my mother-in-law's birthday. I had never been there before, but everyone I was with had been there and had great things to say about it! The restaurant really lived up to the expectations they had set for me! Everyone...More

Thank RJD32
Management response:

Thank you for choosing the Palm for your mother-in-laws birthday. I'm glad to read you had a great experience. We look forward to serving you again in the near future. Phillip

Reviewed 28 February 2017

Nice restaurant, just off the Magnificent Mile, at Swiss Hotel. Good choice from the menu, with good meat off the grill, and good wine list as well. Quite expensive, but you do not expect a cheap check there.

Thank Manu_pavia
Management response:

Thank you for your review and Observations

Reviewed 28 February 2017 via mobile

My wife and I enjoyed our meals...we dined on lobster, parmesan garlic fries and for dessert...must have donut holes with raspberry sauce!!! Oh my, yum!!! Very friendly staff and Chef!!!

1  Thank pencilmein2
Management response:

I'm glad to hear you had a great Experience. We hope to see you again soon.

Reviewed 18 February 2017

Fantastic service and menu. this is a very unique steakhouse. Wacker drive is under construction and difficult. The Palm is located in the Swissotel. they have 2 hours free valet parking last I knew

1  Thank janecS1001XO
Management response:

I'm glad you had a Fantastic Experience despite the construction. Hope to see you again soon

Reviewed 15 February 2017

After walking around Chicago all day I decided to eat at the Palm as this was the most convenient as I was staying in the Swissotel. The restaurant is more expensive then I would normally go to unless for a special occasion but I am...More

1  Thank Durhamguy
Management response:

Thank you for your Feedback. Will share your observations with my Team

Reviewed 22 January 2017

Visiting friends in Chicago downtown early January, we were invited to the "The Palm". Our reserved table was right in the middle of the dining hall, it was cramped and we could not hear what the other one was saying from across the table -...More

Thank Werner R
Reviewed 6 January 2017

Comparing a recent lunch at The Palm to memories of excellent dinners there in the past is a tough assignment--the bar is already very high. Going back almost thirty years, I can still savor the first dinner I had at The Palm and then many...More

Thank Atworth
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a
good starting point to sample the city's energy and
flavor. This central business district boasts
Michelin-rated restaurants, upscale hotels, premier
shopping, and enough arresting architecture to keep
your camera busy for hours. You won’t find too many
photo galleries of downtown Chicago without a shot of
Millennium Park and Cloud Gate (“The Bean”), one of
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Questions & AnswersAsk a question
Art K
What is the dress code?
27 March 2017|
Answer Show all 7 answers
Response from Manu_pavia | Reviewed this property |
Business casual
Prime bites menu and prices....
18 September 2015|
Response from Frank P | Reviewed this property |
Lobster and it's not cheap but in my opinion very good. Cold water lobster and huge if you want it that way.
Improve this listing

Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$31 - US$80
Lunch, Dinner, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Valet Parking, Serves Alcohol, Full Bar, Private Dining, Parking Available, Wheelchair Accessible
Dining Style
Casual Elegant
Good for
Child-friendly, Business meetings, Groups, Bar Scene, Special Occasion Dining, Romantic
Open Hours
12:00 - 22:00
11:30 - 22:00
11:30 - 22:00
11:30 - 22:00
11:30 - 22:00
11:30 - 22:30
12:00 - 22:30
Location and Contact Information
  • Address: 323 E Wacker Dr, Chicago, IL 60601-5282 (Formerly The Palm)
    (One Block East of Columbus)
  • Location: United States  >  Illinois (IL)  >  Chicago>  > Downtown / The Loop
  • Neighbourhood: Downtown / The Loop
  • Phone Number: +1 312-616-1000
  • E-mail