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Downtown / The Loop
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36 W Randolph St, Chicago, IL 60601-3507
+1 312-786-1855
06:00 - 22:00
Closed now
See all hours
Sun 06:00 - 22:00
Mon - Thu 05:00 - 22:00
Fri 05:00 - 23:00
Sat 06:00 - 23:00
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31 Reviews from our TripAdvisor Community

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Showing 18: English reviews
Chicago, Illinois
Level Contributor
59 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed 28 December 2016

This McDonalds is sketch-town. The food is fine - completely standard McDonalds fare - but the environment is serverely lacking. Seems like all the local panhandlers hang out here all day.

Thank Dave C
Atlanta, Ga
Level Contributor
29 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 30 September 2016

Very friendly and great service. Better than most McDonald's I have been to. The breakfast staff was very nice and helpful. I would go there anytime.

Thank p5harri
Rockford, Illinois
Level Contributor
246 reviews
96 restaurant reviews
common_n_restaurant_reviews_1bd8 56 helpful votes
4 of 5 bubbles Reviewed 10 December 2015

If you are in the Theater district and need a quick bite, this is the place to stop. Fast service, known food and will allow you to make a curtain time with time to spare.

Thank AJLIllinois
Chicago, Illinois
Level Contributor
1,408 reviews
461 restaurant reviews
common_n_restaurant_reviews_1bd8 396 helpful votes
3 of 5 bubbles Reviewed 17 October 2015

This McDonald's is in the Delaware Building that was built in 1872 - one year after the Great Chicago Fire. The McDonald's is rather small and is located on two floors in the corner of the building. You order on the first floor. There is additional seating and bathrooms upstairs. It is a clean restaurant with typical McDonald's food. Note... More 

Thank Diane K
Level Contributor
73 reviews
64 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
2 of 5 bubbles Reviewed 22 January 2013

went here on new years eve at 4am and was served RAW chicken mcnuggets. they were PINK in the middle. I went to complain and ask for replacement and all they said was we will give you money back but if you want more mcnuggets you need to pay again. ridiculous. awful customer service. the manager should have the authority... More 

Thank blackcard2
Palatine, IL
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 5 November 2012

This big McDonald restaurant in Chicago IL is a nice place to eat good tasting food in clean and friendly environment.

Thank JerseyMac
Level Contributor
73 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 2 November 2012

It's always nice when traveling to know you can grab a cheap $1 cheese burger!!! Especially when traveling on a budget!

Thank blondecurlysue
Denver, Colorado
Level Contributor
11 reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed 12 October 2012

Interesting McDonald's - must be because of the large homeless/panhandler population. Had to show a receipt to a cop to use the restroom and signs posted indicating you can sit there no more than 30 minutes while consuming. Welcome to Downtown Chicago!

Thank DenTraveler11
Level Contributor
73 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
3 of 5 bubbles Reviewed 27 September 2012 via mobile

The inside is very cool, not like the McDonalds in Ohio. As far as service it was just okay. I find these days its hard to come by friendly people. Definitely overpriced.

Thank ashliladam
Level Contributor
52 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed 25 September 2012 via mobile

I feel pretty lame that I ate at McDonald's on my trip to Chicago with so many other choices. But I was in a hurry, hungry, and almost broke. This McDonald's is the same as any other, reliably cheap and convenient, gives you a tummy ache. But at least the two stories and view of the street give it an... More 

Thank mpaulette

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    5 of 5 bubbles
Average prices
Fast food, American
Breakfast, Lunch, Dinner
Restaurant features
Takeout, Seating, Wheelchair Accessible
Good for
Child-friendly, Cheap Eats
Open Hours
06:00 - 22:00
05:00 - 22:00
05:00 - 22:00
05:00 - 22:00
05:00 - 22:00
05:00 - 23:00
06:00 - 23:00
Location and Contact Information
  • Address: 36 W Randolph St, Chicago, IL 60601-3507
  • Location: United States  >  Illinois (IL)  >  Chicago>  > Downtown / The Loop
  • Neighbourhood: Downtown / The Loop
  • Phone Number: +1 312-786-1855

Questions & Answers

Questions? Get answers from McDonald's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Downtown / The Loop

Neighbourhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Explore this neighbourhood