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The Reserve

151 N Joliet St, Harrah's Joliet Hotel & Casino, Joliet, IL 60432-4018
+1 877-346-4642
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Overview
  • Excellent74%
  • Very good12%
  • Average6%
  • Poor5%
  • Terrible3%
Travellers talk about
“filet” (17 reviews)
“salad” (15 reviews)
Closed Now
Hours
CUISINES
American, Steakhouse, Gluten Free Options, Vegetarian Friendly
PRICE
$$$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
151 N Joliet St, Harrah's Joliet Hotel & Casino, Joliet, IL 60432-4018
All Details
Write a ReviewReviews (175)
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1 - 10 of 175 reviews

Reviewed 4 weeks ago

Over-priced for a steak house with marginal service and zero ambiance. It's a good place to spend casino rewards is all.

Thank Keith S
Sean M, Manager at The Reserve, responded to this reviewResponded 4 weeks ago

Thank you for your review. We appreciated your feedback.

Reviewed 7 February 2018 via mobile

I want to love this place, but there has been too much disappointment. It's a lovely setting, and all of the servers over the years have been great/attentive. Water glass constantly refilled, used dishes removed promptly. But the food has been declining for a long...More

Thank katsncasinos
Sean M, Manager at The Reserve, responded to this reviewResponded 12 February 2018

Thanks for the review. We're sorry to hear about your disappointment. We will pass your comments along to our culinary team. Thanks again for letting us know.

Reviewed 5 February 2018

Our server was really great, however, it does seem that they have to say.. "Ill be the one taking care of "us" tonight. "Us" really?! There were several versions and sayings of this "us" while taking care of "Us". It was a little bizarre and...More

Thank JoanG986
Reviewed 16 January 2018

We happened to go there for our birthday dinner and weekend and wanted to have a very nice dinner with perhaps a steak dinner. Well we order a steak and along with that for a very reasonable price we were able to order crab legs!...More

Thank Carolyn612017
Reviewed 30 December 2017 via mobile

Service was not great when we got a app and it was cold, then our dinner was cold, not impressed, pricing was very odd and seasonal options not up up yo date, not worth the wait😑

Thank Bobby D
Sean M, Manager at The Reserve, responded to this reviewResponded 8 January 2018

Thanks for letting us know about your dining experience. We sorry to hear it did not meet your expectations. We will be sure to let our staff know about your comments and try and do a better job.

Reviewed 27 December 2017

Excellent steaks and options. Well varies menu of red meats, and overall assortment of fish, pastas and other edibles. Formal setting, but casual clothes accepted. Great wine list and desserts are to die for !!! A bit pricey, especially for sides, but well worth every...More

Thank Alan C
Reviewed 22 December 2017

The food was VERY good, however the selection was somewhat limited. We're vegetarian, so you know...but I was very impressed.

Thank IlliniLaura
Reviewed 22 December 2017

Started off with cocktails which were quite small. Then came the cool lobster bisque and a Caesar salad where the dressing tasted like it came straight out of a bottle. Then the entrees; fatty short ribs of beef with barely warm potatoes, sea bass that...More

Thank unknowndiner
Sean M, Manager at The Reserve, responded to this reviewResponded 8 January 2018

Thanks for the review. We're sorry to hear about the disappointment in your meal. We hope you are willing to give us another chance. Thanks again for letting us know.

Reviewed 27 November 2017

We took eight to dinner at what was listed as #1 of 205 in Joliet for our sister's birthday celebration right after Thanksgiving. Joliet residents our whole lives and never had been here before. We had a great meal, service from Stacey was the best...More

Thank MJMcGrath
Sean M, Manager at The Reserve, responded to this reviewResponded 27 November 2017

We're so glad you such an wonderful time! Thanks for the review!

Reviewed 17 November 2017

We were in town to see a show at the Rialto and decided to have dinner at The Reserve Steakhouse. Our server, Mariah, was personable and professional. We each had a Reserve Salad and the Seafood Cappellini and shared a bottle of wine. The food...More

Thank TwinMom1995
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Ask a question
Questions & Answers
goldenlady5
15 May 2016|
AnswerShow all 4 answers
Response from David B | Reviewed this property |
Yes kids are allowed in this casino because its a non smoking environment.
0
Votes
OhPatrick0
1 May 2016|
AnswerShow all 5 answers
Response from joyce t | Reviewed this property |
The food is so delicious and the restaurant so gracious, why would you want to treat it like pizza? The answer is no.
0
Votes
Dave B
10 February 2016|
AnswerShow all 4 answers
Response from pattytee729 | Reviewed this property |
The Reserve Steakhouse IS within the Casino property. No need to battle harsh weather. The property also has a wonderful martini bar right outside of The Reserve, and there is a very nice hotel, as well. And, the casino... More
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$31 - US$50
Meals
Dinner, After-hours
Restaurant features
Waitstaff, Parking Available, Valet Parking, Wheelchair Accessible, Serves Alcohol, Full Bar, Takeout, Reservations, Private Dining, Seating
Dining Style
Casual Elegant
Good for
Groups, Business meetings, Romantic, Special Occasion Dining
Open Hours
Sunday
4:00 PM - 8:00 PM
Wednesday
4:00 PM - 9:00 PM
Thursday
5:00 PM - 9:00 PM
Friday
5:00 PM - 10:00 PM
Saturday
4:00 PM - 10:00 PM
Location and Contact Information
  • Address: 151 N Joliet St, Harrah's Joliet Hotel & Casino, Joliet, IL 60432-4018
    (Cass Ave)
  • Location: United States  >  Illinois (IL)  >  Joliet
  • Phone Number: +1 877-346-4642
Description
Sink your teeth into something special at The Reserve, the Harrah's Joliet fine dining restaurant where steakhouse burgers and meatloaf stand alongside pasta dishes and traditional steak and seafood entrees.Start your evening with an appetizer like house bacon, jumbo lump crab cakes or lobster bisque - and then grab your fork and knife and cut into a boneless or bone-in ribeye, filet or New York strip. But be sure to save room for famous desserts like tiramisu, fruit crepes or pineapple upside down cake.
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