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The Reserve Steakhouse

151 N Joliet St, Joliet, IL 60432-4018
+1 877-346-4642
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Overview
  • Excellent73%
  • Very good12%
  • Average7%
  • Poor5%
  • Terrible3%
Travellers talk about
“filet” (15 reviews)
“crab cakes” (4 reviews)
Closed Now
All hours
CUISINES
American, Gluten Free Options
PRICE
$$$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
151 N Joliet St, Joliet, IL 60432-4018
All Details
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Reviews (155)
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1 - 10 of 155 reviews

Reviewed 4 days ago via mobile

Dined here 3 times while staying at the hotel. Service is slow to start nut pretty good. Salad was brown and slimy, some entrees too salty. Gazpacho soup tasteless. Wine list is good. Lobster bisque is excellent. Overpriced for the value.

Thank Maureen H
Sean M, Manager at The Reserve Steakhouse, responded to this reviewResponded 3 days ago

Thanks for the review. We are sorry to hear your experience didn't quite meet your expectations and we hope your next dining experience is a much more enjoyable one. Thanks again for taking the time to let us know.

Reviewed 1 week ago via mobile

Summer Brussel sprout appetizer was close to inedible. I sent them back. Caprese salad was much better.

Thank G T
Sean M, Manager at The Reserve Steakhouse, responded to this reviewResponded 3 days ago

Thanks for the review. We will be sure to let our kitchen staff know about your disappointment in the brussel sprout appetizer but are glad to here you enjoyed your salad.

Reviewed 2 weeks ago via mobile

We had a great time and wonderful food and service. We had the crab claws for an appetizer and they were plentiful and delicious. Our entrees were the seafood capellini and the swordfish. Excellent. Our server Joan was wonderful.

Thank James M
Reviewed 2 weeks ago

It was a nice dinner. the food was good, and the service was very nice. the atmosphere was very elegant and comfortable too. I would say it was a little on the pricey side for the food they offered.

1  Thank Bernardo F
Reviewed 4 weeks ago

I read the reviews before we went due to the fact the restaurant is pricey. Most dishes are alacart so,I was expecting a little higher quality. My husbands steak was good according to him but his steak fries hard and overcooked my filet tips in...More

Thank Nanners911
Sean M, Manager at The Reserve Steakhouse, responded to this reviewResponded 4 weeks ago

We're sorry to hear about your disappointment in your meal. We appeared to have missed the mark with your dinner and we hope you will give us another chance someday. We appreciate your review.

Reviewed 29 May 2017 via mobile

This place has some pretty decent fine dining, no matter what your palate is craving. We had some of the best service I've had the pleasure of experiencing as well. We will be back the next time we're in the area.

Thank wesm961
Reviewed 17 May 2017

During my recent visit, I dined alone at the Reserve. I heartily recommend the bacon crusted scallops with Israeli couscous for an appetizer; wonderful combination of flavors and melt-in-your-mouth scallops. The house salad (greens with fresh berries, candied pecans, Manchego cheese) would have been better...More

Thank Tamara H
Reviewed 16 May 2017

The meatloaf served to my wife bears no description. Solid, nondescript taste. My steak was OK at best and the potato wedges were obviously reheated and totally dried out.

Thank RealityConfuses
Sean M, Manager at The Reserve Steakhouse, responded to this reviewResponded 23 May 2017

Thanks for the review. We are sorry to hear about your disappointment in your meal. We will pass along your comments to our kitchen staff to let them know. Thanks again!

Reviewed 29 April 2017

We had a wonderful dinner at The Reserve while staying over a few days at Harrah's. It's very elegant, with 1940's music playing in the background and a very friendly attentive staff. We both ordered the Lobster Bisque, which was excellent with big chunks of...More

Thank Alan R
Reviewed 21 April 2017

We ate at the Reserve while staying at Harrah's. We had a wonderful waitress, who started out slow, but got better. For appetizers we had the Lobster Tempura, 2 pieces for $16 and scallops, 3 pieces for $15. Luckily for me, it was half price...More

Thank 89Peggy18
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Nearby Attractions
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622 reviews
.08 km away
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185 reviews
.31 km away
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75 reviews
.18 km away
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.60 km away
Ask a question
Questions & Answers
goldenlady5
15 May 2016|
Answer Show all 4 answers
Response from David B | Reviewed this property |
Yes kids are allowed in this casino because its a non smoking environment.
0
Votes
OhPatrick0
1 May 2016|
Answer Show all 5 answers
Response from joyce t | Reviewed this property |
The food is so delicious and the restaurant so gracious, why would you want to treat it like pizza? The answer is no.
0
Votes
Dave B
10 February 2016|
Answer Show all 4 answers
Response from pattytee729 | Reviewed this property |
The Reserve Steakhouse IS within the Casino property. No need to battle harsh weather. The property also has a wonderful martini bar right outside of The Reserve, and there is a very nice hotel, as well. And, the casino... More
0
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$31 - US$50
Meals
Dinner, After-hours
Restaurant features
Waitstaff, Parking Available, Valet Parking, Wheelchair Accessible, Serves Alcohol, Full Bar, Takeout, Reservations, Private Dining, Seating
Dining Style
Casual Elegant
Good for
Romantic, Groups, Special Occasion Dining, Business meetings, Child-friendly
Open Hours
Sunday
16:00 - 20:00
Wednesday
16:00 - 21:00
Thursday
17:00 - 21:00
Friday
17:00 - 22:00
Saturday
16:00 - 22:00
Location and Contact Information
  • Address: 151 N Joliet St, Joliet, IL 60432-4018
    (Cass Ave)
  • Location: United States  >  Illinois (IL)  >  Joliet
  • Phone Number: +1 877-346-4642
Description
Sink your teeth into something special at The Reserve, the Harrah's Joliet fine dining restaurant where steakhouse burgers and meatloaf stand alongside pasta dishes and traditional steak and seafood entrees.Start your evening with an appetizer like house bacon, jumbo lump crab cakes or lobster bisque - and then grab your fork and knife and cut into a boneless or bone-in ribeye, filet or New York strip. But be sure to save room for famous desserts like tiramisu, fruit crepes or pineapple upside down cake.
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