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The Cheesecake Factory

2020 Spring Rd, Oakbrook Center, Oak Brook, IL 60523-1802
+1 630-573-1800
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Overview
  • Excellent43%
  • Very good31%
  • Average16%
  • Poor6%
  • Terrible4%
Travellers talk about
“cheesecake” (118 reviews)
“salad” (23 reviews)
“chicken” (16 reviews)
Closed Now
Hours
CUISINES
American, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
2020 Spring Rd, Oakbrook Center, Oak Brook, IL 60523-1802
All Details
Write a ReviewReviews (356)
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1 - 10 of 344 reviews

Reviewed 2 days ago via mobile

Great variety of items on the menu. This location is always reasonable to get in within 30 mins. Not like some locations with a 2 hour wait. Great food and lots of different Cheesecake.

Thank Katian70
Reviewed 2 weeks ago via mobile

I think they need more mature folks at the front of the restaurant. Teen age girls working the front desk seem to be more interested in the teen age bus boys then the customers. Put the kids in the back washing dishes and the adults...More

Thank Joe L
Reviewed 4 weeks ago via mobile

It is really a good place but the food is a little bit expensive for what you get! They should improve the menuMore

Thank Ricardo M
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 3 weeks ago

Thanks for your feedback, Ricardo. We're glad you had a great experience. May we suggest our Happy Hour for discounted food and drinks. We also offer wonderful Small Plates and Snacks that are a great value for another time. Thanks again and we hope to...More

Reviewed 4 weeks ago

I had no idea that the menu would be so full of options. I expected a low key restaurant as I am a huge Big Bang Theory fan, but this location was nothing like what you see on that show. It was VERY nice, and...More

Thank JASON C
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 4 weeks ago

Thank you for your kind review, Jason. We're very happy you had such a wonderful time with us! We look forward to seeing you back again soon to enjoy some more of our cheesecake!

Reviewed 4 weeks ago

Wonderful food, besides the cheesecake. Unique interior design. Big portions, so either share or carry out.

Thank robertaT6608SP
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 4 weeks ago

Thank you for your review. We're so happy to hear that you enjoy our food! We hope to see you back soon!

Reviewed 27 May 2018 via mobile

Ok, so the food is pretty good but you are probably wondering more about the desserts. Yes, the cheesecakes are delicious and there is a variety you can choose from. If you want a little something, do an appetizer or two and then splurge on...More

Thank Chris B
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 28 May 2018

Hi Crix, Thank you for your review. We're glad to hear that you have enjoyed your experiences with us and we look forward to your next visit!

Reviewed 17 May 2018 via mobile

Stopped in for dinner on a Tuesday night. It was pretty busy but I was seated immediately. My server was friendly and attentive. I order an entree of the fettuccine alfredo. It arrived in a reasonable amount of time. It was cooked well and tasted...More

Thank Jim J
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 17 May 2018

Thank you so much for this review, Jim. We're very happy you had such a wonderful time with us! We look forward to seeing you back again soon to enjoy some more of our cheesecake!

Reviewed 13 May 2018

I had the Philly Cheese steak with fries and of course vanilla bean cheesecake for desert. The service and food were all excellent. Been going to this restaurant for several years and have never had bad service or food.

Thank CherylS2216
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 15 May 2018

Thank you so much for this review. We're very happy you had such a wonderful time with us! We look forward to seeing you back again soon to enjoy some more of our cheesecake!

Reviewed 12 April 2018 via mobile

If you are going go get dessert and coffee only. Huge menu and everything I have tried is simply not good. People have this idea in their head and want to go there. I often am there only when I have out of town visitors....More

Thank Matthew S
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 12 April 2018

Hi Matthew, We are so sorry to hear that you were not satisfied with your meal! We hope you can give us another chance and next time, if anything about your experience can be improved, please let our managers know so we can make things...More

Reviewed 10 April 2018

Took the family here for dinner during our Staycation over spring break. The kids loved the atmosphere and the menu is extensive. They have something for even the picky eaters in the family! Be sure to save room. There is a reason why it's called...More

Thank familyman12Chicago
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 11 April 2018

Thanks for your feedback, Familyman12chicago! We're glad you had a great experience. Perhaps you'd like to join us for Happy Hour for discounted food and drinks. We also have wonderful Small Plates and Snacks that are a great value for another time. Thanks again and...More

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Questions & Answers
maoflandr
17 September 2016|
AnswerShow all 7 answers
Response from Patrick H | Reviewed this property |
Yes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$10 - US$15
Meals
Dinner, Brunch, Lunch
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Child-friendly, Groups, Special Occasion Dining, Kids, Business meetings
Open Hours
Sunday
10:00 AM - 11:00 PM
Monday
11:00 AM - 11:00 PM
Tuesday
11:00 AM - 11:00 PM
Wednesday
11:00 AM - 11:00 PM
Thursday
11:00 AM - 11:00 PM
Friday
11:00 AM - 12:00 AM
Saturday
10:00 AM - 12:00 AM
Location and Contact Information
  • Address: 2020 Spring Rd, Oakbrook Center, Oak Brook, IL 60523-1802
  • Location: United States  >  Illinois (IL)  >  DuPage County  >  Oak Brook
  • Phone Number: +1 630-573-1800
Description
The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.
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