We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Cheesecake Factory

2020 Spring Rd, Oakbrook Terrace, IL 60523-1802
+1 630-573-1800
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
  • Excellent42%
  • Very good31%
  • Average16%
  • Poor7%
  • Terrible4%
Travellers talk about
“cheesecake” (122 reviews)
“pasta” (17 reviews)
“cakes” (16 reviews)
Open Now
All hours
American, International, Vegetarian Friendly, Vegan Options, Gluten Free Options
$$ - $$$
2020 Spring Rd, Oakbrook Terrace, IL 60523-1802
All Details
Write a Review
Reviews (332)
Traveller rating
Traveller type
Time of year
  • More languages

1 - 10 of 321 reviews

Reviewed 2 days ago via mobile

First of all the bathrooms are filthy. This is the worst Cheesecake Factory we have ever been to. Our daughters salad arrived after the entire family was almost finished with their meal. Then it was the wrong salad. The waiter never came back to check...More

Thank Raymond Q
Reviewed 1 week ago

Enjoyed an evening meal here with my husband. Packed with diners waiting to be seated, which reflects the good service and wide variety of menu options.

Thank Tara T
Reviewed 1 week ago

Cleanliness was terrible at this location. Server at Cheesecake counter sneezed in her hand and did not wash them. After complaining, then she washed them. Waitress attire was wrinkled and dirty.

Thank NicoleRaye
Reviewed 2 weeks ago via mobile

Had such a great waitress her name was ann she made several great recommendations on what to eat and what to have for dessert it was our first time there and she made us feel very welcomed and comfortable our meal was excellent and a...More

Thank Jesse R
Reviewed 2 weeks ago

It is one of e the best Cheesecake Factory restaurants I have ever visited. Cleanses, service and food quality are great. The environment is charming. It could be a good location for special occasion such as birthday. (Thanks Eric)

Thank kaleissa
Reviewed 3 weeks ago via mobile

Cajun chicken fingers - delicious - tender - enough on the plate for 3 people. Server was excellent!

Thank TravelChic4469
Reviewed 3 weeks ago

I recently renewed my love affair with cheesecake and there is no better place to do that than the Factory. They know how to do it right. Whatever your taste buds crave you'll undoubtedly find it here. But enough about that. The food is equally...More

Thank markmillieramon
Reviewed 9 August 2017

We Love the Cheesecake Factory and go whenever we are near one. I always get the hamburger with the macaroni and cheese on it. It was good as I expect. In FL they pile the mac & cheese high! At this restaurant, not so much...More

Thank Ellen A
Reviewed 9 August 2017 via mobile

My son, his wife and my grandsons, Drew (4), Finn and Zayn (17 mo twins) took me here to celebrate my belated birthday. It was Drew's choice to go here as he LIVES the bow tie pasta w/alfredo sauce. His tastes are a little expensive...More

Thank cazlyn7
Reviewed 4 August 2017 via mobile

Very busy, but the wait was worth it. While our service was a little slow, the food was great! We were a little under dressed, but the prices on the menu didn't reflect the very upscale atmosphere. We will go back because we didn't have...More

Thank Ryan Becky J
Nearby Restaurants
Antico Posto
287 reviews
.24 km away
Mon Ami Gabi
301 reviews
.08 km away
Wildfire - Oakbrook
415 reviews
.08 km away
Nearby Attractions
Oakbrook Center
77 reviews
.31 km away
Drury Lane Theatre
246 reviews
1.14 km away
Bar Louie Oakbrook
20 reviews
1.49 km away
54 reviews
.29 km away
Ask a question
Questions & Answers
17 September 2016|
AnswerShow all 7 answers
Response from Patrick H | Reviewed this property |
Improve this listing

Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$10 - US$15
Lunch, Dinner, Brunch
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Special Occasion Dining, Kids, Groups, Child-friendly, Business meetings
Open Hours
10:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 00:00
11:00 - 00:00
Location and Contact Information
  • Address: 2020 Spring Rd, Oakbrook Terrace, IL 60523-1802
  • Location: United States  >  Illinois (IL)  >  DuPage County  >  Oakbrook Terrace
  • Phone Number: +1 630-573-1800
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing