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The Cheesecake Factory

53 Woodfield Rd, Schaumburg, IL 60173
+1 847-619-1090
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Overview
  • Excellent47%
  • Very good34%
  • Average13%
  • Poor3%
  • Terrible3%
Travellers talk about
“cheesecake” (189 reviews)
“orange chicken” (11 reviews)
“salad” (39 reviews)
Closed Now
Hours
CUISINES
American, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Food
Service
Value
Atmosphere
LOCATION
53 Woodfield Rd, Schaumburg, IL 60173
All Details
Write a ReviewReviews (532)
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1 - 10 of 507 reviews

Reviewed 1 week ago

The cheesecake was awesome. The food was okay. It is very overpriced for what you get. The service was terrible. The drinks were weak and extremely expensive. Really the only reason I would go back is to pick up cheesecake to go.

Date of visit: November 2018
Thank MadDogTraveler
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 1 week ago

Hello. We are so sorry you had this experience with us. Next time, if there is anything that can be improved, please let our managers know so we can make things right while you are still dining with us! Thank you for your feedback.

Reviewed 1 week ago

We enjoy eating at the Cheesecake Factory. They have it all from appetizers, entrees, and dessert. We try to pick out a couple of cheesecakes and share among the table. My favorite one this trip was the S'more. They make the marshmallow from scratch, then...More

Date of visit: June 2018
Thank Brinkerfamily
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 1 week ago

Thank you so much for this review. We're very happy you enjoyed dining with us! We look forward to seeing you back again soon to enjoy some more of our cheesecake!

Reviewed 2 weeks ago

I will first start by saying I absolutely love the pumpkin cheesecake each year when Cheesecake Factory provides this seasonal option. It is the best thing, in my opinion, that they make. Sadly, we waited a long time for our food even after a manager...More

Date of visit: November 2018
Thank SVS1107
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 weeks ago

We are so sorry to hear you were not fully satisfied with your visit! We'll be sure to follow up on this with our team. Thank you for your review and we hope to see you again soon.

Reviewed 4 weeks ago

Have not had a single bad meal. I eat here as often as I can and have tried everything from the appetizers..sandwiches...and dinner entrees. Not to mention the amazing cheesecakes (which I usually take to-go because of the large meal portions)

Date of visit: October 2018
Thank SandyD1013
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 4 weeks ago

Thank you very much for this review. We're so happy to hear you feel this way about us and we hope to see you back soon!

Reviewed 10 November 2018

My friend and I met for a leisurely dinner on a recent weeknight. Our experience was both good and bad, but much more on the good side. First, the best of the good - the staff. Shannon and Ashley were our servers, and both were...More

Date of visit: November 2018
Thank onthebeach36
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 10 November 2018

Hello. Thank you for your review. We're so happy to hear that you enjoy our food! We hope to see you back soon!

Reviewed 7 November 2018 via mobile

Went to this restaurant the other day ordered the Renaes Special 1/2 chicken salad sandwich bowl of soup and salad for 12 bucks. Chicken salad was dripping with mayo... gross.... salad must have been made early in the morning was a ball of soggy spinach...More

Date of visit: November 2018
Thank Sweetie333
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 8 November 2018

Thank you for your feedback! We are sorry to hear about your meal! We hope you can give us another try. Next time, if there is anything that can be improved, please let our managers know so we can make things right while you are...More

Reviewed 23 October 2018 via mobile

My husband and I travelled 2 hours here because it's the closest cheesecake factory to us. I was so upset because they got rid of the Chris's outrageous cheesecake! Why!!!!!!!!!!!!!

Date of visit: October 2018
Thank AnitaS5184
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 25 October 2018

Thank you for this review, Anita. We're glad to hear you have enjoyed your visits with us and we'll make sure to let our team know that the Chris's Outrageous Cheesecake is missed!

Reviewed 23 October 2018 via mobile

Was here 3 times in 4 months and it is always vary good always busy and service has always been good Food is good we had zucchini sticks they were good we had these chicken tacos that I really liked and some nachos that were...More

Date of visit: April 2018
Thank robertcI755FK
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 24 October 2018

Hello. We're so glad to hear you enjoyed your meal. Thanks for the kind review and we hope to see you again soon.

Reviewed 18 October 2018 via mobile

Came for dinner with family. We were surprised and pleased to find they have a “skinny” selection with choices as good as regular meals, but we didn’t feel so full and weighed down. That also made it easier to order cheesecake for dessert- Caramel Turtle...More

Date of visit: October 2018
Thank Scotlover4546
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 19 October 2018

Thank you for your review. We're glad to hear that you enjoy our menu options and we can't wait for your next visit!

Reviewed 11 October 2018 via mobile

As expected from The Cheesecake Factory, good affordable food and excellent food. Went for lunch with a friend and service was excellent. Staffs were very friendly and accommodating.

Date of visit: October 2018
Thank damienB777
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 13 October 2018

Thank you for your review! We're so glad you enjoyed the food and service you received during this visit! We look forward to your next visit!

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Questions & Answers
Dianne B
26 November 2016|
AnswerShow all 9 answers
Response from DarthVaderHater | Reviewed this property |
No idea, sorry
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Special Occasion Dining, Groups, Business meetings, Child-friendly, Kids
Open Hours
Sunday
10:00 AM - 10:00 PM
Monday
11:00 AM - 11:00 PM
Tuesday
11:00 AM - 11:00 PM
Wednesday
11:00 AM - 11:00 PM
Thursday
11:00 AM - 11:00 PM
Friday
11:00 AM - 12:00 AM
Saturday
10:00 AM - 12:00 AM
Location and Contact Information
  • Address: 53 Woodfield Rd, Schaumburg, IL 60173
  • Location: United States  >  Illinois (IL)  >  Schaumburg
  • Phone Number: +1 847-619-1090
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