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Steak 'n Shake

21 Maplehurst Dr, Brownsburg, IN 46112-9085
+1 317-858-7610
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Overview
  • Excellent17%
  • Very good26%
  • Average21%
  • Poor17%
  • Terrible19%
28 Dec 2016
“Service?”
2 Oct 2017
“A Good Place Gone Downhill”
Restaurant Hours
CUISINES
American
PRICE
$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
21 Maplehurst Dr, Brownsburg, IN 46112-9085
All Details
Write a ReviewReviews (51)
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1 - 10 of 51 reviews

Reviewed 3 October 2017

I have always liked Steak 'n' Shake and in general like their food. However the past few years I have been very unhappy, everything from poor service, wrong orders, cold food ect. I don't think the employees even care. They advertise a cheesey cheddar burger...More

Thank Lindsay P
Reviewed 18 September 2017

The food was typical but the server was great!! I wish she worked more often. I made a point to let the manager know how great she was.

Thank Christmas_man64
Reviewed 2 September 2017 via mobile

Our family waited 1 hour 20 minutes to receive their food. Within that timeframe, only some received their food. The order was incorrect and drinks were not refilled. You can imagine how well this went with children.

Thank Ryan C
Reviewed 15 August 2017 via mobile

My son and I stop in when he is home from college. He gets two full meals and a shake. He plays football and always eats a ton. We love the atmosphere and the great food. The staff takes great care of us and we...More

Thank Avid_Hiker_50
Reviewed 18 June 2017 via mobile

This restaurant had really gone downhill. Last time we went service was lousy..place looked a mess. So when my husband suggested going there the other day I wasn't wanting to go. What a difference!! Servers were great and attentive. Food came out soo quickly I...More

Thank shepherdess33
Reviewed 28 December 2016 via mobile

Stopped here for what I thought was going to be fast food. Turns out this is not a fast food restaurant. It was lunchtime but the service was terrible. When we finally got our food, I had to go find some silverware. We asked the...More

Thank OtPot
Reviewed 28 September 2016 via mobile

If your eating on a budget, you can't beat this for price, taste and value. Hand pressed burgers that taste like you made them on your home grill. I like their fries to, but if you like big fries, this is not for you. Shakes...More

Thank Peggy H
Reviewed 29 July 2016

I love their food but not their slow service. On a Friday night you can expect to sit there and wait for your food for awhile. Also, bring a blanket. The air conditioner is so cold . I am not the only one to complain....More

Thank DebbieL917
Reviewed 24 July 2016 via mobile

Just left this Steak 'n Shake and I was quite disappointed!!! The restaurant was busy as it is right off of the highway however after we were seated no one ever came and even greeted us finally I went to the counter and asked if...More

1  Thank dslane2001
Reviewed 24 July 2016

Kids were hungry as we were eating about an hour past normal dinner time. Food took a little longer than normal, maybe 15 minutes total, to be prepared. Waitress was nice but forgot sauce that was asked for. We also had to wait at the...More

Thank Corey F
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Nearby Attractions
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1.78 km away
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6.28 km away
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Brownsburg Bowl
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Meals
Breakfast, Lunch, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Wheelchair Accessible
Good for
Kids, Child-friendly
Location and Contact Information
  • Address: 21 Maplehurst Dr, Brownsburg, IN 46112-9085
  • Location: United States  >  Indiana (IN)  >  Brownsburg
  • Phone Number: +1 317-858-7610
  • E-mail
Description
Steak ‘n Shake is a classic American brand famous for the Original Steakburger™ and hand-dipped Milk Shakes. Stop in today for breakfast, lunch, dinner or late night. Dine in, drive thru or carryout.
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