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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

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CUISINES
American, Steakhouse
Special Diets
Gluten Free Options
Meals
Dinner, Lunch
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meals, features, about
Reviews (78)
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29
24
9
3
11
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LanguageEnglish
Traveller rating
29
24
9
3
11
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Reviewed 4 weeks ago

never been discriminated as bad as had been at this place!!!. just a few hours ago I went to this location trying to treat my mother and brother that were visiting from out of town. The location was close because we got there 15 minutes...before the doors open at 4:00pm . we decided to wait, we were the first people in line and once we were invited to come in they asked us how many in our party ? we told them 6 , two of our group were getting babies into the cars a few blocks away. the woman at the front desk refused to sit us until all six were there, the restaurant was empty and it would have made no diference if sit to wait. aweful remars made by the front desk lady. since my brother doesnt speak language very well she thought to treat them bad as if we didnt know how to count , once we asked for a manager, he was even worse. He made ZERO EFFORT to offer help or to even placlate the cituation... He only kept saying how the policy here and the policies there as if i was there for free services or some kind of hand me downs . we were ready to spend five hundred dollars at least. I had vicited them before wih many other friends but this is the last time my family and I will ever visit this place... DO NO VISIT THIS PLACE IS SUPER RACIST!!!!! they made my family feel really bad so sorry that the previous owner die...He would had taken tis serious, no manager or owner cares about making his place better, sorry but this place can not compe with the amazing service at Logans RoadhouseMore

Date of visit: February 2024
Helpful?
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Reviewed 31 December 2023

We dined in here tonight. My family comes here quite often. We not only had a issue with our steak sent back 2 times being it wasn't the correct temperature but the associate who brought the steak out was so rude to us I felt...horrible. She tried to convince us that a steak with all pink is medium well. Then the 2nd steak had so much fat on it there was barely any steak left and still all pink. Alaina treated us like she didn't care it wasn't her problem. I get better service and better food at McDonald's for not even half the price than I did here tonight. Def won't be back of this is the way family is treated. Our server however alli took great care of us the whole time. My son and I tried to give it another try and came in here this past Sunday 1/23/2022 and ate inside. Our server was ok for the most part. We ordered a bloomin onion as a app then our food. The app was brought to us and was caked in grease. Then our server brought us salads we didn't order and said if we didn't eat them they will get thrown away so me and my son picked through them. They didn't taste right. Then later on during our visit I was walking by the kitchen and saw a employee grab a plate off of the top shelf with a piece of steak on it and the plate edge was dirty or something being the employee was scraping it off with his fingernails with the piece of steak on it. He didn't have gloves on or a mask. This is so sickening to me. He acted like it was normal the way he did it. I got home later and didn't feel well and was vomiting and the next day same thing. I will not return here again or reccoment to anyone. I called and let corp know and they said sorry and nothing more. Previously we have came here and had a issue with a steak multiple times and let the manager know and nothing was done.More

Date of visit: December 2023
Helpful?
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Reviewed 4 April 2022

Long time customers of this chain of restaurants, we have been to many locations in 8 states, and this visit was definitely the worst we have ever experienced. Music was supper loud at the table. Asked the server if it could be turned down, and...she said no, it was already as low as the manager could turn it down to. My wife and I had to yell to each other across the table. We should have left then, but we persevered. Server was very rude and condescending. Told us what we have ordered dozens of times, could not be done at this location, but she would ask the kitchen anyways, and that it would take a lot longer. All I was asking for was a baked potato with no salt on the skin. Salads came from another staff member. No smile, no talk, almost a throw the plate at you kind of thing. Meals were served the same way. No Smile, no talk, missing items, just here you go and good luck attitude. Had to almost beg server for drink refills. Server never came and asked if everything was ok after meal came out. Had to ask someone else for the A1 sauce and the missing item. Although we never got any feedback from the server, the potato did come with no salt, and it did not take any longer then a normal dinner should have. We won't be visiting this location anymore when we visit Ikea. If you do decide to eat here, and Abigail is your server, I wish you the best of luck.More

Date of visit: March 2022
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 January 2022

My son and I came in here this past Sunday and ate inside. Our server was ok for the most part. We ordered a bloomin onion as a app then our food. The app was brought to us and was caked in grease. Then our...server brought us salads we didn't order and said if we didn't eat them they will get thrown away so me and my son picked through them. They didn't taste right. Then later on during our visit I was walking by the kitchen and saw a employee grab a plate off of the top shelf with a piece of steak on it and the plate edge was dirty or something being the employee was scraping it off with his fingernails with the piece of steak on it. He didn't have gloves on or a mask. This is so sickening to me. He acted like it was normal the way he did it. I got home later and didn't feel well and was vomiting and the next day same thing. I will not return here again or reccoment to anyone. I called and let corp know and they said sorry and nothing more. Previously we have came here and had a issue with a steak multiple times and let the manager know and nothing was done.More

Date of visit: January 2022
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 September 2021

Long time customer, but after what My wife and I just went through, I don't think ill be eating at this location anymore as long as Dan is a part of it- You see, My wife and I came in to sit down and enjoy...a nice hot cooked meal, USUALLY, we get Great service, but on this day, Dan changed ALL of this....We were greeted and EVERYONE with the exception to Dan, was very nice and accomodatiing.We placed our order and got our usual rolls, drinks, etc..When we ordered, WE specifically asked the waitress to make sure my wife's burger had NO RED MEAT ( we asked her to make sure to tell the cook to goto the point of almost burning it!! ) She said she will.-Our dinner shows up, My steak is perfect & no issues with my meal! Now mind you, it wasn't that busy part of a day- but our waitress didn't bring our food to our table, a different guy did, no biggies..but we move on..Now I asked the runner to not leave yet as I want to check the burger- and Guess what? We cut the burger in half and there's red meat!!! We politely ask if they would make a new one, the runner was very apologetic as so was the waitress...by the time it comes back out,,ive finished my ribeye and im waiting for my wife to start eating...but the "new" sandwich looks "off"".......THEY TOOK HER OLD SANDWICH AND REGRILLED IT WITH THE SAME CHEESE AND BURNED THE CHEESE TO THE MEAT- NO NEW MEAT PATTIE AND FRESH TOPPINGS...COOKED HOW WE ASKED....NO..THEY PUT THE SAME CUT BURGER BACK ON THE GRILL AND THEN APPLIED NEW CHEESE AND A NEW BUN TO GIVE IT THE LOOK OF BEING A FRESH BURGER. MY HEAD ABOUT EXPLODED...AND TO TOP IT OFF..THE "MANAGER" LOOKED AT MY WIFE AND SAID...THEY FELT THEY MET MY WIFES EXPECTATIONS ON HOW THEY HANDLED THE REMAKING OF THE BURGER...I ASKED HIM, WHY WOULD YOU REDO A BURGER THATS ALREADY BEEN CUT THROUGH? HE JUST KEPT REPEATING HIMSELF THAT HE MET OUR WISHES....Kindly asked him to remove it from our bill...in which he did. Well Dan, As a manager, or a franchise owner, or partner. I don't know if you were having a "bad" day or what, or maybe we were just the lucky customers that made you snap...You were unprofessional as a manager/partner/and rude to my wife and I. I hope this review helps you in some odd way. I hope your safff isn't treated the way we were that day.More

Date of visit: September 2021
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 May 2020

This restaurant, which in our family we refer to as the Peanut Place, opened up for inside dining on May 14, the day before we went. We used the Call Ahead service, since they never have accepted reservations, and were told there was a 30-40...minute wait, so around 7 :15 seating. When arriving in the parking area, an attendant asked us our reservation number and had us park. Cars around us were waiting for their pick-up orders to come out. With no further instructions, we waited in the car for 20 minutes, until I got out and walked over to the entrance, only to find a 2nd attendant under a canopy, who enters in your reservation number to confirm arrival. She was very nice to put us at the head of the queue, even though we should have gone to her from the moment of our arrival. We received a text message allowing us to go inside to the 'on-deck' circle - to wait until our table was ready. About half the tables, spaced apart, were filled with customers. Other than the less-than-full tables and wait staff wearing masks, the experience was identical to pre-COVID-19 times. Perfect! Except...no peanuts anymore, for understandable reasons (non-transmission of the virus).More

Date of visit: May 2020
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 November 2019

Had a good time with great friends! All our meals were good and there wasn’t a long wait. Our waiter was attentive.

Date of visit: November 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 September 2019

My husband and I eat here pretty regularly. We always have great service with a staff that is friendly and attentive. The manager always comes around to make sure you are enjoying your meal. The steaks are always good and flavorful. You will definitely get...your money's worth here.More

Date of visit: September 2019
Helpful?
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Reviewed 7 September 2019

We were a party of 6 and the place was packed on a Friday night. It must be difficult to serve so many people and do it right. Meals came at 2 different times. One salad was not the one ordered and needed to be...redone. I got the fried chicken salad and sorry I did. I have never had such overcooked dried chicken on a salad before. The other meals seemed alright. I didn't complain about the chicken because it was a birthday celebration and didn't want to put a damper on the mood but won't be ordering that again.More

Date of visit: August 2019
Helpful?
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Reviewed 3 May 2019 via mobile

Love the rolls and cinnamon sweet butter here. Service is good and steaks are usually cooked as ordered. Love the salad with the French dressing. They add crumbled hard boiled eggs and croutons that give that just perfect hard and soft combo. You can eat...here for a reasonable price. It is kind of loud with country music at times, but an enjoyable atmosphere. The waiters/waitresses as a group will come to your table when someone has a birthday and yell out to the others guest to give a big “yeh hawl” to the birthday guest.More

Date of visit: March 2019
Helpful?
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Reviewed 6 March 2019

This visit was a disappointment because of the poor quality of food, specifically the ribs. They were dry, overcooked, and un-eatable. Normally have a good experience at this chain, but not so at this store.

Date of visit: February 2019
Helpful?
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Reviewed 4 March 2019

The smell of the steaks will turn any vegetarian into a carnivore. Always a great meal. The rolls are soft and the sides are all great. Need to expand their seating or open another site the only bad thing I can say is the wait...time which is why we don't go there often.More

Date of visit: March 2019
Helpful?
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Reviewed 14 January 2019

Took the family here for a birthday dinner. We were seated right away and immediately given Hot rolls which made the kids happy. The devoured them quickly and got more. Our service was friendly and did a great job.

Date of visit: January 2019
Helpful?
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Reviewed 10 September 2018

We always have great food at a reasonable price. It’s the closest I’d give a five star as a chain based on overall satisfaction. There is generally a wait if you go after 5:30. Love carry out from here as a local

Date of visit: August 2018
Helpful?
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Reviewed 28 August 2018 via mobile

The service is friendly and fast. The food is always perfectly done. A family fun environment and good prices for what you get.

Date of visit: August 2018
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Nikki I
16 February 2020|
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Response from 194belindan | Reviewed this property |
Yes you can do call ahead seating.or go to the NoWait app
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Texas Roadhouse, Fishers - 12950 Publishers Dr - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about Texas Roadhouse

Yes, Texas Roadhouse offers takeaway services.

Texas Roadhouse is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 4
  • Atmosphere: 4