We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Benihana

$$ - $$$
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
8830 Keystone Xing, Indianapolis, IN 46240-2110 (Sheraton Hotel)
+1 317-846-2495
Website
Today
12:00 - 21:00
Open now
See all hours
Hours:
Sun 12:00 - 21:00
Mon - Thu 11:30 - 14:30
17:00 - 22:00
Fri 11:30 - 22:30
Sat 12:00 - 22:30
More Info
Add Photo Write a Review

100 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 96: English reviews
Indianapolis, Indiana
Level Contributor
6 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 8 February 2017

The food was great, the service was great, the show was great but our grill was dirty with old food stuck in the cracks; there was food on the floor. I think they may need to dismantle the grills and give them a really good clean. There are also no true vegan options in the menu which was disappointing.

Helpful?
Thank Tami H
Level Contributor
25 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 5 February 2017 via mobile

I was in town on business and love hibachi! I didn't have time to dine in, so I ordered take out. I sat at the bar, had a drink and waited for my order. Patti- the bartender was GREAT and makes an awesome drink!! Good thing I enjoyed her company as I sat there for over 45 minutes waiting for... More 

Helpful?
Thank Carrie H
Benihana M, Guest Relations Manager at Benihana, responded to this review

Carrie, we're sorry to hear this as it shouldn't have happened. Thanks for bringing it to our attention. Your feedback will be shared with our Guest Relations team for improvements. More 

Lawrenceville, Illinois
Level Contributor
44 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 23 January 2017

We had Hibachi Chateaubriand and Lobster tails. The steak and lobster were wonderful. Best Chateaubriand steak we have had. Very tender and cooked exactly as ordered. Lobster prepared perfect. Fried rice is always great and was so this night. The chef did a great job!

Helpful?
Thank cadman125
Indianapolis, Indiana
2 reviews
1 of 5 bubbles Reviewed 19 January 2017 via mobile

My husband and I ordered steaks cook medium. The chef served us well done steaks. The chef told us that people our color usually order steaks well done. We've reported this incident to the Managers and no one seemed to care. The incident was down played. The chef still works there and no one has reached out to discuss the... More 

Helpful?
Thank Devin C
Benihana M, Guest Relations Manager at Benihana, responded to this review

We take these matters seriously and we're sorry to hear this as it shouldn't have happened. Thanks for bringing it to our attention. Your feedback will be shared with our Guest Relations team for improvements. More 

Galena, Ohio
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 12 January 2017

ate at the bar tonight. sticky dirty countertop, took a while to be served. Food was good - two specialty rolls. I've been to many Benihana, this one by far the worst.

Helpful?
1 Thank Doug S
Brooklyn, Indiana
Level Contributor
81 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 11 January 2017 via mobile

Being a veteran of Benihana restaurants (please see my other review) I felt this would be a fun place to go on a first date. Having read the prior reviews I was a bit leery about this location bit my fears quickly subsided. Upon my arrival with my date and her daughter (who begged to come along) we were greeted... More 

Helpful?
Thank EsdaPup
Carmel
Level Contributor
41 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
2 of 5 bubbles Reviewed 29 December 2016

This is my second trip to this restaurant. It will be my last. I made a reservation for 7:00 PM on a Tuesday evening to celebrate my daughter's birthday. Arrived at 6:50 PM and checked-in. At 7:15 PM, asked about my table. The receptionist gave me that blank "I do not care" look and said that a table was not... More 

Helpful?
Thank 124douglash
Benihana M, Guest Relations Manager at Benihana, responded to this review

On behalf of our team here at Benihana, we would like to sincerely apologize for your negative visit with us. With your feedback, we look forward to improving the guest experience, and would like to thank you for taking the time to share your review with us. More 

Vernon Hills, Illinois
Level Contributor
461 reviews
332 restaurant reviews
common_n_restaurant_reviews_1bd8 131 helpful votes
2 of 5 bubbles Reviewed 23 November 2016

OK, let me start by saying that I really struggled over whether to rate my visit as Poor (2 stars) or Average (3 stars). I settled on 2 stars since I've visited a number of Japanese restaurants recently and ALL of them were substantially better than this Benihana so to rate them "Average" would be too generous. Here's the essentials... More 

Helpful?
1 Thank GoneOffTheGrid
Benihana M, Guest Relations Manager at Benihana, responded to this review

On behalf of our team here at Benihana, we would like to sincerely apologize for your negative visit with us. With your feedback, we look forward to improving the guest experience, and would like to thank you for taking the time to share your review with us. More 

Level Contributor
3 reviews
5 of 5 bubbles Reviewed 20 November 2016 via mobile

Very good food. Very busy so make reservations. Our chef did a really nice show and cooked the food the way we liked it. Would go back again. Place was fairly easy to find.

Helpful?
Thank Susan R
Level Contributor
117 reviews
98 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
3 of 5 bubbles Reviewed 16 November 2016 via mobile

Was one of our favorite lunch spots, but has really slipped. They were under staffed, and under trained. The server tried hard, but only one on the floor. Our cook was very friendly, but either over or under cooked most of the meal. What a shame.

Helpful?
2 Thank Brad V

Travellers who viewed Benihana also viewed

 
 

Been to Benihana? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Average prices
US$30 - US$30
Cuisine
Japanese, Sushi, Asian
Meals
Lunch, Dinner
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Parking Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Dining Style
Casual Dining
Good for
Kids, Child-friendly, Special Occasion Dining, Groups
Open Hours
Sunday
12:00 - 21:00
Monday
11:30 - 14:30
17:00 - 22:00
Tuesday
11:30 - 14:30
17:00 - 22:00
Wednesday
11:30 - 14:30
17:00 - 22:00
Thursday
11:30 - 14:30
17:00 - 22:00
Friday
11:30 - 22:30
Saturday
12:00 - 22:30
Location and Contact Information
  • Address: 8830 Keystone Xing, Indianapolis, IN 46240-2110
    (Sheraton Hotel)
  • Location: United States  >  Indiana (IN)  >  Indianapolis
  • Phone Number: +1 317-846-2495
Description
Prepare for a dining experience unlike any other. Watch as your personal chef performs the ancient art of Teppanyaki. Listen as razor-sharp blades slice through tender steak and juicy chicken. Take in the aroma of sizzling shrimp, lobster and savory vegetables. Or visit our sushi bar, where your sushi chef will prepare fresh nigiri, sashimi and specialty rolls, all with the same flair that made Benihana a legend in Japanese cuisine.

Questions & Answers

Questions? Get answers from Benihana staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?