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5405 Mills Civic Pkwy, West Des Moines, IA 50266-5303
+1 515-223-0262
08:00 - 21:00
Open now
See all hours
Sun 08:00 - 20:00
Mon - Sat 08:00 - 21:00
More Info
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15 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 15: English reviews
Johnston, Rhode Island
Level Contributor
26 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 15 February 2017

This is my least-favorite Starbucks location. The service was poor and the other customers were unfriendly.

Thank IgorIowa
Level Contributor
9 reviews
7 restaurant reviews
3 of 5 bubbles Reviewed 19 October 2016 via mobile

If you're looking to grab a quick drive through coffee during prime hours, you may want to check out a different Starbucks! This one tends to get incredibly busy. My recommendation - mobile order ahead or if it's 8:30am or later, check out the Starbucks in the Jordan Creek Mall - easy access through the North Entrance between Talbots &... More 

Thank Kylie C
Scottsdale, Arizona
Level Contributor
59 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 30 September 2016 via mobile

I was staying at a nearby hotel for business. I am an avid Starbucks Gold Card member so I opted out of the hotel coffee and walked here. The guy at the counter was one of the best baristas I have met and I travel all over the US. He was friendly and made conversation as if I was an... More 

Thank mzona18
Level Contributor
15 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed 12 August 2016 via mobile

Beverages are high quality. I am a frequent Starbucks Customer. This store has the typical high quality beverages we all expect from Starbucks. I have been to this store a few times a week over the last few years. The customer service is not near what I get at other locations. No one smiles or greets customers. You have to... More 

Thank 10chipper
Des Moines, IA
Level Contributor
253 reviews
152 restaurant reviews
common_n_restaurant_reviews_1bd8 69 helpful votes
4 of 5 bubbles Reviewed 9 August 2016

They are friendly, fast and efficient. Even when the line is ridiculously long we get through quick and our stuff is spot on.

Thank deegeegirl
West Des Moines, Iowa
Level Contributor
32 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 26 April 2016

A typical Starbucks but service is pretty good. Does get busy fast. Great atmosphere to grab your computer and do some work.

Thank Amara H
Level Contributor
106 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 110 helpful votes
5 of 5 bubbles Reviewed 19 February 2016

This location has a friendly staff and a comfortable arrangement of seating. When we want to treat ourselves to a specialty drink this is our store of choice.

Thank HannahIowa
Tama, Iowa
Level Contributor
152 reviews
73 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 9 December 2015

They make a great Latte. The best part is that they have fast and efficient service both inside and out.

Thank MissS4
Winterset, Iowa
Level Contributor
24 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
1 of 5 bubbles Reviewed 26 October 2015

I have been to many Starbucks in many states and countries. For some reason, I expected them to be the same except for the occasional poor employee. I have stopped here twice due to convenience of location but won't go back. The line was long both times. Understandable but not worth it. The two front counter employees the first trip... More 

1 Thank docrox
West Des Moines, Iowa
Level Contributor
51 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 6 July 2015

i will never understand the line here. local coffee shops are much better, and I'm not into the whole show off aspect of paying too much for a smoothie. Not my spot.

Thank Dawn V

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Restaurant Details

Rating summary
  • Food
    5 of 5 bubbles
    5 of 5 bubbles
  • Value
    5 of 5 bubbles
Restaurant features
Wheelchair Accessible
Open Hours
08:00 - 20:00
08:00 - 21:00
08:00 - 21:00
08:00 - 21:00
08:00 - 21:00
08:00 - 21:00
08:00 - 21:00
Location and Contact Information
  • Address: 5405 Mills Civic Pkwy, West Des Moines, IA 50266-5303
  • Location: United States  >  Iowa (IA)  >  West Des Moines
  • Phone Number: +1 515-223-0262

Questions & Answers

Questions? Get answers from Starbucks staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?