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312 S 4th St, Located in Louisville's Central Business District., Louisville, KY 40202-3021
+1 502-583-1500
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  • Excellent29%
  • Very good41%
  • Average19%
  • Poor6%
  • Terrible5%
Travellers talk about
“burger” (44 reviews)
“fries” (27 reviews)
Open Now
10:00 AM - 10:00 PM Hours
American, Fast food
312 S 4th St, Located in Louisville's Central Business District., Louisville, KY 40202-3021
All Details
Write a ReviewReviews (96)
Traveller rating
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Time of year

1 - 10 of 96 reviews

Reviewed 4 weeks ago via mobile

We arrived at 11:30 they were to open at 10:30. Doors were locked! 10 minutes later they open only to tell us they won’t take order until the cook is ready and that will be another 20 minutes. Needless to say we left. PotBelly is...More

Thank LissaC
Reviewed 7 November 2017

very good burger for a fair price. Within walking distance from my hotel. I would recommend their burgers!

Thank Traveling38915
Reviewed 4 October 2017

The location of this restaurant was great being that we stayed in the hotel across the street, but the food and the service were lacking. I expected more from a place that does burgers and the burgers we had were mediocre at best. Service was...More

Thank Jeff G
Reviewed 13 June 2017

I usually have the grilled chicken sandwich and no fries. I realize that some folks like their fries but I cannot recommend them.

Thank dancestop
Reviewed 31 May 2017

We stopped in Sunday evening around 5:30 pm before a concert. The food they had available to serve was all very good; however, they were out of fried pickles, milkshakes, avocado, a couple other food things and cash. I chalked it up to them being...More

Thank bigb0082017
Reviewed 17 April 2017

Food was good with fast friendly service. The only problem was it didn't feel like the AC was working. It was very warm in there.

Thank ittybitty120
Reviewed 20 March 2017

I had a good burger and great fries here. The service was reasonably fast and there were plenty of table to set at during lunchtime.

Thank LarryJ7220
Reviewed 19 January 2017 via mobile

No matter where i have smashburger the quality is always the same. The jalapeno burger was good and so were the smash fries

Thank Autumn M
Reviewed 14 January 2017

I liked the feel of this place. Interesting burger choices. The fries were very thin, thinner than typical shoestring fries. If the fries had been warmer, I would have given this review five instead of four stars.

Thank Bucky D
Reviewed 17 November 2016 via mobile

Eaten here several times and loved it each time. Ingredients are fresh, tastes great, and menu is lengthy enough to satisfy anyone. My personal favorite are those crispy onion straws. Always a safe favorite. Staff is efficient and ready to help.

Thank jlbaker4134
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Restaurant Details

Rating summary
  • Food
  • Value
Lunch, Dinner
Restaurant features
Takeout, Seating, Wheelchair Accessible
Good for
Child-friendly, Kids
Open Hours
10:00 AM - 10:00 PM
10:00 AM - 10:00 PM
10:00 AM - 10:00 PM
10:00 AM - 10:00 PM
10:00 AM - 10:00 PM
10:00 AM - 10:00 PM
10:00 AM - 10:00 PM
Location and Contact Information
  • Address: 312 S 4th St, Located in Louisville's Central Business District., Louisville, KY 40202-3021
  • Location: United States  >  Kentucky (KY)  >  Louisville
  • Phone Number: +1 502-583-1500
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