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The Melting Pot - Gaithersburg

9021 Gaither Rd, Gaithersburg, MD 20877-1424
+1 301-519-3638
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Overview
  • Excellent44%
  • Very good24%
  • Average19%
  • Poor11%
  • Terrible2%
Travellers talk about
“fondue” (21 reviews)
“salad” (14 reviews)
Closed Now
All hours
CUISINES
American, Swiss, European
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
9021 Gaither Rd, Gaithersburg, MD 20877-1424
All Details
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Reviews (81)
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1 - 10 of 81 reviews

Reviewed 2 weeks ago

We went here for my daughter's 18th birthday, and our experience was as close to perfect as could be expected. The service excelled, the food was delicious, and we left with smiles on our faces.

Thank theredtomato
Emily N, Guest Relations Manager at The Melting Pot - Gaithersburg, responded to this reviewResponded 1 week ago

Thank you for taking the time to write your review. We are thrilled that our staff helped to make your daughter's 18th birthday such a great experience. We hope to see you again soon for another celebration!

Reviewed 17 June 2017

Maybe if we had never had such an amazing experience at our first melting pot in Florida, this place would be great. I feel like they try to make it an intimate experience with the small dividing walls, but you can still hear everything that...More

Thank TwoForOneMargs
Emily N, Guest Relations Manager at The Melting Pot - Gaithersburg, responded to this reviewResponded 20 June 2017

Thank you for taking the time to give us your feedback. I apologize for the issues you encountered when you dined with us. We would love to talk further with you about your dining experience to make sure that we address all of your issues...More

Reviewed 1 June 2017 via mobile

We came to celebrate my 5 year old granddaughter's birthday. There were 6 adults with two children (5 and 3). From the time we arrived until we left, we spent three hours enjoying the food, the atmosphere, and the company. Ranhy was our wonderful waiter...More

Thank kcurbear1
Emily N, Guest Relations Manager at The Melting Pot - Gaithersburg, responded to this reviewResponded 20 June 2017

Thank you for taking the time to review us. We are thrilled that Rannie helped to make your granddaughter's birthday such a special event. Definitely feel free to request him whenever you and your family dine with us. We hope to see you again soon!

Reviewed 26 May 2017

We made reservations here, knowing we were visiting for the weekend to celebrate our son's birthday. We were seated quickly...and given our menus. I was happy to see that there was an option for cheese fondue/salad/dessert. My hubby & son ordered their meat entrees, because....that...More

Thank my2kidsmom9702
Emily N, Guest Relations Manager at The Melting Pot - Gaithersburg, responded to this reviewResponded 20 June 2017

Thank you for taking the time to review us. We are thrilled that your son's birthday was such a great experience. We are always working on ways to make our menu as customizable as possible and we are glad to see that it worked out...More

Reviewed 12 May 2017

Let me start by saying I don't give 5 stars unless it is one of those experiences where it is the perfect time. Great price, great food, great service and the fact that we just leave saying "wow". This is my third time dining here....More

Thank Harris H
Reviewed 16 April 2017 via mobile

My family went to the Melting Pot for my grandmother's 92nd birthday. Once we got through the ordering process -- which is a bit overwhelming with 5 people, a lot of options, a VERY dark restaurant, and a lot of constraints -- we were on...More

Thank bluesea182
Emily N, Guest Relations Manager at The Melting Pot - Gaithersburg, responded to this reviewResponded 20 June 2017

Thank you for taking the time to review us. I apologize for the confusion with the lettuce and the chocolate fondue. We train our servers to triple check everything before it goes to the table, but we definitely dropped the ball with those items. We...More

Reviewed 9 April 2017

First of all, the food was amazing. My wife and I loved it a lot and our waitress Robin was absolutely amazing. She made the experience even more memorable and I look forward to going back there again.

Thank Munachi
Emily N, Guest Relations Manager at The Melting Pot - Gaithersburg, responded to this reviewResponded 10 April 2017

Thank you for taking the time to write your review. We are thrilled that you and your wife enjoyed your evening and Robin's service. We hope to see you again soon!

Reviewed 26 March 2017 via mobile

Like a Chuck E Cheese for adults, the concept may be intriguing but disappointing and highly overpriced for mediocre food. The best I can say is "been there, done that".More

Thank AlexK72
Emily N, Guest Relations Manager at The Melting Pot - Gaithersburg, responded to this reviewResponded 31 March 2017

Thank you for taking the time to write your review. We apologize for any issues you encountered with the food or the experience. We would love a chance to hear more about your experience so that we can hear what we could be doing better....More

Reviewed 25 September 2016 via mobile

My kids have been big fans of the Melting Pot forever and always want to go there to celebrate birthdays. We've always shelled out the money because it was an awesome experience and a decent value for the price. On this most recent visit, I...More

Thank Sandi M
Emily N, Guest Relations Manager at The Melting Pot - Gaithersburg, responded to this reviewResponded 27 October 2016

Hello Sandi! Thank you for your feedback. I am so sorry for the issues you encountered when you dined with us. I would love an opportunity to hear more about your visit so that we can ensure that it never happens again. Please feel free...More

Reviewed 14 September 2016 via mobile

We went last year in September and had a female server who was just mediocre. We enjoyed our time being it was a first experience. We returned this September just last night and was blown away. The food was good as we had expected but...More

Thank Sarah F
Emily N, Manager at The Melting Pot - Gaithersburg, responded to this reviewResponded 20 September 2016

Thank you for taking the time to write your review. We are thrilled you enjoyed your evening with us. I will pass your kind words on to Alex. Please feel free to request him on any of your future visits. We look forward to seeing...More

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$40 - US$60
Cuisine
American, Swiss, European
Meals
Dinner
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Full Bar, Wheelchair Accessible, Serves Alcohol
Dining Style
Casual Elegant
Good for
Romantic, Child-friendly, Groups
Open Hours
Sunday
16:00 - 21:00
Monday
17:00 - 22:00
Tuesday
17:00 - 22:00
Wednesday
17:00 - 22:00
Thursday
17:00 - 22:00
Friday
17:00 - 23:00
Saturday
17:00 - 23:00
Location and Contact Information
  • Address: 9021 Gaither Rd, Gaithersburg, MD 20877-1424
    (Shady Grove Rd)
  • Location: United States  >  Maryland (MD)  >  Montgomery County  >  Gaithersburg
  • Phone Number: +1 301-519-3638
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