We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Pollo Loco

18501 Maugans Ave, Hagerstown, MD 21742-2990
+1 240-707-6101
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
  • Excellent54%
  • Very good27%
  • Average6%
  • Poor10%
  • Terrible3%
Travellers talk about
“chicken” (16 reviews)
“steak” (6 reviews)
“family meal” (2 reviews)
Restaurant Hours
American, Fast food
18501 Maugans Ave, Hagerstown, MD 21742-2990
All Details
Write a ReviewReviews (29)
Traveller rating
Traveller type
Time of year

1 - 10 of 28 reviews

Reviewed 2 April 2018 via mobile

We always enjoy the food at this location. My 9 year old loves it too. Nice people. Always friendly and polite. Never had a bad experience here. Highly recommend!

Thank Andiej123
Reviewed 19 March 2018

The first time we came in was at 2 PM in the afternoon and were not sure what to expect. They had just take chicken out of the rotisserie so it was amazing. We have been back twice and both times the chicken was old...More

Thank Neils17
Reviewed 15 February 2018

The portion size is grand, the price on point, and the service does their best. The chicken has a great taste and are good portions. The vegetables are addicting and I am still craving more.

Thank travelinggiant
Reviewed 7 August 2017 via mobile

Staff is always friendly, food is great, portions are perfect! Soccer games are always in the tube! Two of us went to eat here and our bill was 22.00. Both of us got the burrito which is enormous. Half went home! The salad with feta...More

Thank Loretta O
Reviewed 14 February 2017 via mobile

This restaurant is 2 minutes from my job. They are fast and friendly and the portions are enough for 2 meals! The menu is varied as I've been going there for lunch and have never tried all of their specials yet. Do yourself a favor...More

Thank 230anthonyr
Reviewed 16 December 2016 via mobile

This place had a really good rotisserie chicken, very juicy and great rub. The potatoes were awesome. They give you a ton of food for a great price.

Thank Cludog
Reviewed 27 September 2016

Quality of food is very good and service is friendly and fast. Overall selection is good. Have eaten there many times and the food is consistent in quality and quantity. There prices are a little high, but the food is good food fast, which is...More

Thank John S
Reviewed 4 June 2016

Picked up a to-go combo of chicken and steak. Generous portion.Tasty, moist chicken and tough, chewy steak. Not what I had in mind.

Thank HermanTheGerman-inTX
Reviewed 27 March 2016 via mobile

The rice was hard and not hot.The steak was also cold and hard. The best thing was the shrimp. The chicharon was tasteless. We are a Hispanic family and were very disappointed with the food.

Thank Chris S
Reviewed 29 January 2016

I love Pollo Loco. The food is awesome and they give you a ton. Although they do the chicken right, my favorite is the carne asada. Make sure you get the plantains!

Thank EJcastle
Nearby HotelsSee all 21 hotels in Hagerstown
Hampton Inn Hagerstown - I-81
727 reviews
.68 km away
Microtel Inn & Suites by Wyndham Hagerstown
721 reviews
.86 km away
Stateline Inn Hagerstown
13 reviews
3.90 km away
Motel 6 Hagerstown
66 reviews
4.96 km away
Nearby Restaurants
Maugansville Creamery
14 reviews
1.53 km away
Holsinger's Meats
12 reviews
1.55 km away
Hempen Hill BBQ Bar & Catering
612 reviews
1.35 km away
Black Eyed Susan
102 reviews
1.01 km away
Nearby Attractions
Pennsylvania Dutch Market
92 reviews
3.38 km away
Discovery Station at Hagerstown
81 reviews
4.89 km away
The Maryland Theatre
48 reviews
5.06 km away
Hagerstown Roundhouse Museum
31 reviews
4.90 km away
Questions & Answers
Get quick answers from Pollo Loco staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Improve this listing

Restaurant Details

Rating summary
  • Food
  • Value
Restaurant features
Takeout, Seating, Reservations, Wheelchair Accessible
Good for
Location and Contact Information
  • Address: 18501 Maugans Ave, Hagerstown, MD 21742-2990
  • Location: United States  >  Maryland (MD)  >  Hagerstown
  • Phone Number: +1 240-707-6101
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing