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Chipotle Mexican Grill

5 Franklin Village Dr, Franklin, MA 02038-4000
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  • Excellent22%
  • Very good29%
  • Average11%
  • Poor22%
  • Terrible16%
3 Aug 2017
“Fair enough”
10 Nov 2017
“Don't go there”
Open Now
11:00 AM - 10:00 PMAll hours
Mexican, Southwestern, Fast food
5 Franklin Village Dr, Franklin, MA 02038-4000
All Details
Write a ReviewReviews (18)
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1 - 10 of 18 reviews

Reviewed 11 November 2017 via mobile

Crew untrained. No eye contact or smiles. Dining room untidy and patio had trash along edge. Managers robotic.

Thank marsha1065
Reviewed 4 August 2017

There was no line and food was okay, but not great. Service was fast. Restaurant was decent, but tables were not completely clean.

Thank J W
Reviewed 23 July 2016 via mobile

Went here last month and one of the servers was playing with her hair... We let that go. Went back today to give them another try. We really love this type of food and had spent the day at the beach. We got to the...More

Thank Val C
Reviewed 19 May 2016

Given the format at Chipotle it's hard to see what more you could ask for. It's been a difficult few months for Chipotle nationally, but I'm not aware that the Chipotle in Franklin ever had any issues and it's been great.

Thank ansky777
Reviewed 10 May 2016

This franchise opened a couple years ago with a great funky vibe. Replacing an old Taco Bell, it looks sharp, had nice music playing and the employees were loud, engaging, polite, funny and attentive. The food was good - fair priced. Somewhere, the funky vibe...More

1  Thank Joe F
Reviewed 26 March 2016 via mobile

Chipotle is normally sign of quality, I never have any problem in past with one of them.. In term of good served, fresh food, people and clean place. After to have the burritos bowl with nothing inside and burned fajitas ... And felt not fresh,...More

1  Thank Alexandre G
Reviewed 24 August 2015

Love chipotle but i'm very critical when it comes to measure up to the next. I thought this was great! and it a great location! fast and efficient workers!

Thank jprado0921
Reviewed 21 August 2015

Busy small restaurant that is generally not clean. While the food is up to normal standard for this chain, the tables, chairs and floor were filthy.

Thank Robert T
Reviewed 2 January 2015

Our entire family likes Chipotle. With several food items to choose from, all of us are happy with what we get. That is not always easy with a group.

Thank VinceyDog
Reviewed 30 December 2014

Went with family, no place to sit and eat Also, felt rushed when ordering kids meal. But overall good food.

Thank pramodr326
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Restaurant Details

Rating summary
  • Food
  • Value
Mexican, Southwestern, Fast food
Lunch, Dinner
Restaurant features
Takeout, Seating, Wheelchair Accessible
Good for
Open Hours
11:00 AM - 10:00 PM
11:00 AM - 10:00 PM
11:00 AM - 10:00 PM
11:00 AM - 10:00 PM
11:00 AM - 10:00 PM
11:00 AM - 10:00 PM
11:00 AM - 10:00 PM
Location and Contact Information
  • Address: 5 Franklin Village Dr, Franklin, MA 02038-4000
  • Location: United States  >  Massachusetts (MA)  >  Franklin
Local franchise of national chain
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