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Hot Chocolate Sparrow

Certificate of Excellence
$$ - $$$
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5 Old Colony Way, Orleans, MA 02653-3213
+1 508-240-2230
06:30 - 21:00
Closed now
See all hours
Sun - Thu 06:30 - 21:00
Fri - Sat 06:30 - 23:00
More Info
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491 Reviews from our TripAdvisor Community

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Showing 483: English reviews
Level Contributor
121 reviews
86 restaurant reviews
common_n_restaurant_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed 5 days ago NEW

Fantastic selection of coffees, desserts, candy and chocolate. Great stop for coffee connoisseurs and sweet teeth alike. Almost always mobbed, especially in summer but the lines seem to move pretty quickly. Their cold brew coffee is particularly outstanding.

Thank ElJayDee23
Boston, Massachusetts
Level Contributor
25 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 1 week ago

When you want something hot to drink. And stop at Hot chocolate sparrows. Eclectic warm coffee shop. With free wi-fi (surely you want to write your new novel on Cape Cod - Kurt Vonnegut lived not far here. Try also jasmine pearls tea. And apricots in chocolate.

Thank astro5888
West Barnstable, Massachusetts
1 review
5 of 5 bubbles Reviewed 2 weeks ago

And best everything else, near as we can tell. It's amazing: muffins, cookies, sandwiches, soups, candies, candies, candies! I don't drink coffee, but every time we go I see tons of people enjoying theirs. Our family never goes to or through Orleans without stopping at the Hot Chocolate Sparrow.

Thank milesgib
Berlin, Vermont
Level Contributor
15 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago

My wife and I like the Sparrow but have this one complaint. Sparrow makes a lot of money. Why are you so skimpy with The amount of icecream in a Sunday or cone?? $5.50 for a Medium that looks like a small and $6.50 for a large that looks like a medium. I mean, they are good but very skimpy.... More 

Thank Chet R
Brooklyn, New York
Level Contributor
7 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago

Have stopped here for latte, sandwiches and dessert for over 20 years. Quality and service are consistently good. However, I wish they would offer at least one vegan sandwich and a vegan dessert. Chocolate by the pound is excellent

Thank dremmy2015
West Barnstable, Massachusetts
Level Contributor
3 reviews
3 restaurant reviews
5 of 5 bubbles Reviewed 2 weeks ago

Favorite place for cappachinos,etc. Good sandwichs and soups. Must try the chocolates and other candy

Thank rlcrpd
Level Contributor
91 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago via mobile

Always an overwhelming decision time when confronted with the menu. Almost a case of too many options, which sometimes even confuse the cashier. Managed to get through the ordering process with some self-initiated summary after realizing our intended order wasn't communicated effectively. Plenty of sweet snacks to buy and even more coffee/hot-drink combinations to choose from.

Thank GrinNB
Cape Cod
Level Contributor
10 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 15 November 2016

Do yourself a favor and just make a stop here. Locals know this is THE place for a great coffee drink as well as an amazing chocolate shop. Tourists flock to 'The Sparrow' like sand pipers to the beach, so locals tend to avoid here during 'season'. The Frozen Mocha Sparrow is my fav and I always request an extra... More 

Thank CapePhotog
San Francisco, CA
Level Contributor
21 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 7 November 2016

Since 2000, when I first met Hot Chocolate Sparrow, I have been a fan. Every summer and occasionally in fall and spring, you could have seen me sitting alone or with friends or taking out some treat. The sandwiches and soups are terrific--healthy and delicious. One can also go all the way out with cakes, pastries, chocolates, and variety of... More 

Thank MOR63
HotChocolateSparrow, Owner at Hot Chocolate Sparrow, responded to this review

Thanks so much for the glowing review, it's always appreciated when all of our hard work is noticed! See you again soon! More 

Monson, Massachusetts
Level Contributor
23 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 4 November 2016

Stopped in late afternoon for a delicious iced hot chocolate with a slash of mint. Cold and refreshing. Also purchased four pieces of chocolates. Chocolates are very good but also a little pricey. Seems like everyone paid with a credit card. Great treat once in a while.

Thank lynns629
HotChocolateSparrow, Owner at Hot Chocolate Sparrow, responded to this review

Thanks for the kind review. There was a large jump in costs of chocolate due to a large conglomerate purchasing many chocolate producing plants, and making alterations to the supply chain. Unfortunately this resulted in higher costs for everyone else. Credit cards for any amount are always accepted, but we prefer over $10 to keep the high credit card fees... More 

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    4 of 5 bubbles
Average prices
American, Cafe
Lunch, Breakfast, Drinks
Restaurant features
Outdoor Seating, Seating, Wheelchair Accessible, Accepts Mastercard, Accepts Visa, Cash Only, Free Wifi, Accepts Discover, Takeout
Good for
Kids, Child-friendly
Open Hours
06:30 - 21:00
06:30 - 21:00
06:30 - 21:00
06:30 - 21:00
06:30 - 21:00
06:30 - 23:00
06:30 - 23:00
Location and Contact Information
  • Address: 5 Old Colony Way, Orleans, MA 02653-3213
  • Location: United States  >  Massachusetts (MA)  >  Cape Cod  >  Orleans
  • Phone Number: +1 508-240-2230
With the love of chocolate and a loan, we started The Chocolate Sparrow, a simple candy shop, in 1989 in North Eastham. Gradually we learned the art of making fine chocolate and the business of selling it. In 1991 we opened a summer shop in Wellfleet. Two years later in Orleans, we opened The Hot Chocolate Sparrow, a cafe complete with coffee from around the world, desserts of every indulgence, and our own hand-dipped chocolates. Here we could offer specialty coffee drinks in a sophisticated but welcoming atmosphere. We have grown into a local institution, open early morning to late night, every day of the year except Christmas. We created a place where people can connect. Our cafe is recognized Cape-wide, our chocolate is sent all over the country, and our coffee, desserts, and fudge have been voted #1 numerous times in various local surveys. No wonder we are recognized as "The Best on the Lower Cape."

Questions & Answers

Questions? Get answers from Hot Chocolate Sparrow staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?