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Fratelli's Restaurant & Pizza

8 S Main Rd, Otis, MA 01253-9765
+1 413-269-4900
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Overview
  • Excellent32%
  • Very good52%
  • Average7%
  • Poor2%
  • Terrible7%
9 Oct 2016
“Food is delicious. Wait staff is rude. Service terrible.”
7 Aug 2016
“Good Italian Food”
Closed Now
All hours
CUISINES
Italian, Pizza
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
8 S Main Rd, Otis, MA 01253-9765
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Reviews (40)
Traveller rating
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1 - 10 of 40 reviews

Reviewed 26 February 2017

We have eaten at Fratelli's Restaurant since it opened and have never been disappointed in the food. The restaurant is operated by two hard-working brothers, and they create beautiful plates with delicious food. Everything is fresh: Salads are made to order, all fish and seafood...More

Thank Monterey23
Reviewed 23 November 2016

We stopped for dinner one night on a friends recommendation. Salad was ice cold and bread was OK. Service was less than average. One waitress for the whole restaurant. A busboy helped but if you need another glass of wine, order it when the first...More

Thank aebcpama
Reviewed 30 October 2016 via mobile

We are so disappointed! This place used to have decent pizza. Our pizza tonight was made on pre-made (probably frozen) crust that tasted like cardboard. So sad. I guess we'll be traveling to New Boston for pizza from now on. Yuck.

1  Thank Lisa G
Reviewed 10 October 2016

Saturday was our second visit to this restaurant. Each time we all enjoyed our meals. Each time the wait was incredible and the staff totally non interactive. We had a 6:15pm reservation. Not all tables full. We refused the table for four at the door...More

Thank Kathleen C
Reviewed 26 September 2016 via mobile

The BEST place in Otis we eat there at least 3 times a month!! I get very sad went they take off a few months in the winter but they deserve a vacation too LOL so when you come to Otis look them up you...More

Thank Debbie H
Reviewed 11 September 2016 via mobile

We came out to grab a bite to eat (two adults and two kids). We had an appetizer and ordered two pizzas. Service wasn't the friendliest but was very efficient and quick. The food was good, about average at best. After gratuities our bill was...More

Thank S T
Reviewed 7 August 2016

Come early to avoid waiting in line. The decor is minimal, but the food is good, and there is a decent selection. My eggplant parmigiana was accompanied with a salad, soup and pasta, all tasty and nicely prepared. My husband had the jumbalaya and found...More

Thank mangermanger
Reviewed 6 August 2016 via mobile

Family meal and value for money. We we travelling through to Boston to return to Wales. We stopped by and we are glad we did.

Thank Ann_Nathan
Reviewed 30 July 2016

We were wandering around Western Mass, and discovered this place when another restaurant was closed. It is one of 3 million Italian Restaurants in New England, so we were not expecting anything great, but we were ready for dinner. Well, not counting chains and five...More

Thank RecRob
Reviewed 18 July 2016 via mobile

Other reviews are spot on...food is delicious. Especially like the tomato sauce in the veal parmigiana and incredibly pizza. Wait staff can be overwhelmed at dinner resulting in slower service that desired, but it didn't detract much. Would go back if in the area.

Thank John S
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Meals
Lunch, Dinner
Restaurant features
Takeout, Seating, Serves Alcohol, Reservations, Waitstaff
Good for
Kids, Child-friendly
Open Hours
Sunday
15:00 - 21:00
Tuesday
11:00 - 21:00
Wednesday
11:00 - 21:00
Thursday
11:00 - 21:00
Friday
11:00 - 22:00
Saturday
16:00 - 22:00
Location and Contact Information
  • Address: 8 S Main Rd, Otis, MA 01253-9765
  • Location: United States  >  Massachusetts (MA)  >  Berkshires  >  Otis
  • Phone Number: +1 413-269-4900
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