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Bertucci's

475 Winter St, Waltham, MA 02451-1213
+1 781-684-0650
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Overview
  • Excellent32%
  • Very good38%
  • Average20%
  • Poor6%
  • Terrible4%
Travellers talk about
“pizza” (57 reviews)
“salad” (27 reviews)
“meatballs” (9 reviews)
Closed Now
Hours
CUISINES
Italian, Pizza, Vegetarian Friendly, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
475 Winter St, Waltham, MA 02451-1213
All Details
Write a ReviewReviews (191)
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1 - 10 of 186 reviews

Reviewed 3 weeks ago

The food was made with very fresh ingredients, but the service was very amateur. We had pasta dishes which required a Chianti. Our waiter brought the bottle opened to our table. Not a good sign. We were in a rush and so did not make...More

Thank livedingdr
Laura G, Guest Relations Manager at Bertucci's, responded to this reviewResponded 3 weeks ago

I am so glad you enjoyed our food and yes, indeed, our ingredients are fresh and we do operate a scratch kitchen where we make your food to order. I am sorry, though, that your server did not open your bottle at your table and...More

Reviewed 21 February 2018 via mobile

We had 5 in our group. Seated quickly as place was pretty empty. The waiting staff was cordial. The menu is pretty much “Olive Garden” standard. We ordered meatballs with pasta, lasagna, pasta de Rosario, pizza and unlimited soup w/ salad. Waitress brought out the...More

Thank OxanaPeace
Laura G, Guest Relations Manager at Bertucci's, responded to this reviewResponded 22 February 2018

Oxana, thank you for your review, we appreciate it.

Reviewed 4 February 2018 via mobile

Been here many times. Always good. Very affordable and good value for money. Also, not usually overcrowded which means you can go there even on a Saturday and get seated quickly.

Thank margaret w
Laura G, Guest Relations Manager at Bertucci's, responded to this reviewResponded 8 February 2018

Thank you so much, Margaret. What a great review!

Reviewed 5 January 2018

went to this place for a dinner and was not really surprised with good reviews they have, except for waiting time and seats for people waiting everything else was perfect. Will definitely recommend this place.

Thank nikhilblore
Laura G, Guest Relations Manager at Bertucci's, responded to this reviewResponded 9 January 2018

Thanks very much, Nik. We appreciate it! While we do not take reservations, we do offer a call-ahead service so that you can get your name on the waiting list before you arrive. ~Laura

Reviewed 4 January 2018

Mainly because I don't like tomatoes ! The place was clean and the staff were friendly . I was with a friend and we could easily have a conversation

Thank lorcanm313
Laura G, Guest Relations Manager at Bertucci's, responded to this reviewResponded 9 January 2018

I hope you will try the many other choices on our menu that do not include tomatoes, like our Nolio Pizza! ~Laura

Reviewed 21 December 2017

This is a weekly dinner spot for our adult children and our grandchildren. We always have great service and great pizza. The staff is great with the kids and any special requests. The prices are very reasonable. We recommend this italian restaurant.

Thank Virginia S
Laura G, Guest Relations Manager at Bertucci's, responded to this reviewResponded 28 December 2017

Virginia, thank you so much. We really appreciate your review! ~Laura

Reviewed 13 December 2017

Went to a professional dinner this evening at the Waltham Bertucci's. And enjoyed it very much. They served a truly delicious array of appetizers. The shrimp/pasta dish was a little salty and saucy. But the dessert cookies were yummy. I love places that just seem...More

Thank Dave S
Laura G, Guest Relations Manager at Bertucci's, responded to this reviewResponded 14 December 2017

Thank you very much for your review, Dave. We really appreciate it.

Reviewed 1 December 2017 via mobile

The service was friendly and prompt. The dining area was comfortable with a few booths. The food was the let down. While I don’t expect especially good food at this type of restaurant, it still disappointed. I asked the waitress which chicken dish was the...More

Thank ROBERT I
Laura G, Guest Relations Manager at Bertucci's, responded to this reviewResponded 5 December 2017

I am so sorry, Robert, and will share your remarks with our management team so that they can follow-up. I f you would be willing to speak with the, please message me with your contact information.

Reviewed 14 November 2017 via mobile

Food was gross, ice cold Center on calzone, gross salad and the manager had a bad attitude to top it all off. Once we pointed out food deficiencies, waiter basically avoided our table Go somewhere else

Thank Beachcouple18
Laura G, Guest Relations Manager at Bertucci's, responded to this reviewResponded 15 November 2017

I am very sorry that our food was not up to par, Beach Couple. I am going to share your comments with our management team so that they can follow-up We take these reviews very seriously !

Reviewed 24 October 2017

Stopped by for a dinner with 2 small children hoping to avoid a crowded restaurant or annoy other diners. We were given a booth where we could place an infant carrier & place a high chair without being an inconvenience. Our server quickly came over...More

Thank Anne M
Laura G, Guest Relations Manager at Bertucci's, responded to this reviewResponded 26 October 2017

Anne, thank you so much, we really appreciate your review!

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$10 - US$20
Meals
Lunch, Dinner
Restaurant features
Highchairs Available, Takeout, Reservations, Seating, Waitstaff, Parking Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Discover
Good for
Groups, Kids, Child-friendly, Business meetings
Open Hours
Sunday
11:00 AM - 10:00 PM
Monday
11:00 AM - 10:00 PM
Tuesday
11:00 AM - 10:00 PM
Wednesday
11:00 AM - 10:00 PM
Thursday
11:00 AM - 10:00 PM
Friday
11:00 AM - 11:00 PM
Saturday
11:00 AM - 11:00 PM
Location and Contact Information
  • Address: 475 Winter St, Waltham, MA 02451-1213
  • Location: United States  >  Massachusetts (MA)  >  Waltham
  • Phone Number: +1 781-684-0650
Description
At Bertucci's, we've been perfecting the art of the brick oven for 35 years. Every thing we make, from your favorite rolls to our incredible pastas to our fire baked artisan pizzas, is prepared from scratch each day and uses only the freshest ingredients. So take your time, look things over, and then bring your appetite. Whatever you choose, you can't go wrong.
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