We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Bnapoli Italian

Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
185 Elm St, West Springfield, MA 01089-2726
(413) 240-2106
10:30 - 23:00
Closed now
See all hours
Tue - Thu 11:00 - 22:00
Fri 10:30 - 23:00
Sat - Sun 11:00 - 23:00
More Info
Add Photo Write a Review

62 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 62: English reviews
Suffield, Connecticut
Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 2 days ago NEW via mobile

This newly open restaurant had several positives. Beautiful upscale decor, varied menu and very friendly staff. On the negative side, the wines and food very expensive. $36 for the special pork chop dish that my friend had to send back because it was very tough. She also mentioned that the food was warm but not hot. The booth that we... More 

Thank joana249
West Springfield, Massachusetts
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 5 days ago NEW via mobile

Outstanding food! Well worth a visit. Real Italian , not " off the shelf" generic. Impressive wine list.. great drinks.

1 Thank Jim B
Enfield, Connecticut
Level Contributor
21 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 5 days ago NEW

Yes, expensive. Yes, small portions (on some items, not on all). BUT, with a little forethought and recommendations from the extremely knowledgeable wait staff, you can have a dinner that won't be forgotten. Reservations are a MUST. Arrived 20 minutes early for our 8 pm Saturday night reservation and were seated immediately. Noisy, but in a good way. Although the... More 

1 Thank Michaelman73
Rumford, Rhode Island
Level Contributor
45 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 1 week ago

Excellent service, experienced waitstaff, delicious food, and sophisticated atmosphere resembling a restaurant in Manhattan. Unfortunately, the portions are small and food is considerably overpriced, especially for western Mass. We spent over $100 on dinner for 2 without any dessert or alcohol and I could've supplemented my dinner with fast food on the way home. While the interior of the restaurant... More 

Thank craigandthirz
Wilbraham, Massachusetts
Level Contributor
13 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

This was our first time dining at this restaurant. We cannot say enough about how wonderful our experience was. Philip was our waiter and was very knowledgeable and accommodating. The atmosphere although a bit loud and close was very upscale. The food was perfection! We had an outstanding grilled octopus appetizer. The beet salad presentation was beautiful and delicious with... More 

1 Thank towerhill801
Agawam, Massachusetts
Level Contributor
419 reviews
288 restaurant reviews
common_n_restaurant_reviews_1bd8 220 helpful votes
5 of 5 bubbles Reviewed 1 week ago

Bnapoli Italian Restaurant is located at 185 Elm Street in West Springfield, MA. This is truly a hidden gem. We joined friends for a lovely Valentine's Day dinner and were impressed at the upscale ambiance and excellent dinner choices--on this evening there was a special menu for the day. We plan on returning to enjoy dining from their regular menu.... More 

Thank Loves2Research
West Springfield, Massachusetts
2 reviews
5 of 5 bubbles Reviewed 1 week ago via mobile

Delicious meal, beautiful presentation and atmosphere albeit a bit pricey. Great place for a special meal but not on a regular basis on a teacher's salary.

Thank brendastpeter
East Longmeadow, Massachusetts
Level Contributor
113 reviews
59 restaurant reviews
common_n_restaurant_reviews_1bd8 71 helpful votes
5 of 5 bubbles Reviewed 1 week ago

We went with friends who'd already been to this restaurant which we'd never heard of before. It was excellent. The ambiance is sophisticated, the menu is interesting and varied, and the food was delicious. I had the branzino, and it was prepared perfectly.

1 Thank Amy C
Springfield, Massachusetts
Level Contributor
12 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago via mobile

We visited on a Saturday prior to show at Majestic theater. Service was terrific, with waitress very attentive. Drinks were delivered promptly and we enjoyed truffle fries as an app. Delightful. I sampled the Pappardelle as my main. Very good but be warned, a bit spicy. The tricolor salad was excellent as well. My dining companions all enjoyed their meals... More 

Thank TSLS2014
Western MA
Level Contributor
171 reviews
123 restaurant reviews
common_n_restaurant_reviews_1bd8 55 helpful votes
5 of 5 bubbles Reviewed 7 January 2017

Had tried to make a reservation here several months ago on short notice, but unable to get in... Able to make a reservation for Friday night, before Majestic theater show 3 days before going. Didn't have great expectations, but were really blown away by our meal and service. The décor is lovely and relaxing; the noise level a bit high... More 

1 Thank RSG-foodie

Travellers who viewed Bnapoli Italian also viewed


Been to Bnapoli Italian? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    3.5 of 5 bubbles
Italian, Pizza
Lunch, Dinner
Restaurant features
Delivery, Reservations, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol
Good for
Special Occasion Dining
Open Hours
11:00 - 23:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
10:30 - 23:00
11:00 - 23:00
Location and Contact Information
  • Address: 185 Elm St, West Springfield, MA 01089-2726
  • Location: United States  >  Massachusetts (MA)  >  West Springfield
  • Phone Number: (413) 240-2106

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Bnapoli Italian and other visitors
1 question
Ask a question
4 months ago

See all questions (1)

Questions? Get answers from Bnapoli Italian staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?