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Friendly's - CLOSED

431 E Main St, Westfield, MA 01085-3312
+1 413-568-8750
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  • Excellent13%
  • Very good37%
  • Average24%
  • Poor13%
  • Terrible13%
23 Jul 2017
“good food, nothing spectacular”
10 Sep 2017
“Great service”
Restaurant Hours Closed
431 E Main St, Westfield, MA 01085-3312
All Details
Reviews (29)
Traveller rating
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1 - 10 of 29 reviews

Reviewed 11 September 2017

The server was very attentive and knowledgeable. The food was hot, fully cooked and well-created. The ice cream sundaes were creamy and smooth.

Thank Arthur C
Reviewed 23 July 2017

Good food, portions have gotten smaller, prices have gone up. Love the ice cream and sundae options! Wait staff was not very attentive.

Thank Dorothy M
Reviewed 5 March 2017 via mobile

Ordered the grilled chicken salad. It didn't taste grilled at all plus the chicken was rubbery. I was so disappointed. The waitress was nice she deliver the drinks and meal in a timely manner; but when it came time for our hot fudge sundaes we...More

Thank Patti D
Reviewed 28 February 2017

We enjoyed some ice cream cones and clean bathrooms here, stopping partway through a long road trip. Friendly staff, a fine visit.

Thank RhodeScholar123
Reviewed 4 December 2016

This is the first time I'd been to Friendlys. The place looked clean I ordered a salad and soup. The tomato soup was one of the best I've had

Thank Susan M
Reviewed 15 November 2016

Recently went to Friendly's on East Main St. In Westfield. We have been there many times in the past. This time was our last. The service was terrible and uneccpeptbl. We had to keep asking the server, can we order, where is our order, can...More

Thank alfred m
Reviewed 22 September 2016 via mobile

Terrible service mediocre food the friendly restaurants are trying to be something they're not they were a great sandwich and ice cream shop not a full menu restaurant

Thank Wiz W
Reviewed 21 September 2016

This is tough love for Friendly's, an iconic establishment in Western MA for years. What a great venue located in the heart of Westfield, MA and with dismal service, stale food and not much going on, I was so disappointed by a simple lunch stop.

Thank Hwitally
Reviewed 23 August 2016 via mobile

We frequent this Friendlys with the kids every time we travel through Westfield. During peak hours the wait can be long and the service slow. This particular day we went on a Saturday for breakfast/lunch. Great service, no wait, good food. This is the Friendlys...More

Thank SteveDGT
Reviewed 18 August 2016

Friendly's is pretty famous across New England for their ice cream (if not the restaurant itself) but I just can't figure out why. We stopped in here once to grab some ice cream since I had never been and my boyfriend's friends and family all...More

Thank C M
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Restaurant Details

Good for
Open Hours
7:00 AM - 11:00 PM
7:00 AM - 11:00 PM
7:00 AM - 11:00 PM
7:00 AM - 11:00 PM
7:00 AM - 11:00 PM
7:00 AM - 11:00 PM
7:00 AM - 11:00 PM
Location and Contact Information
  • Address: 431 E Main St, Westfield, MA 01085-3312
  • Location: United States  >  Massachusetts (MA)  >  Westfield
  • Phone Number: +1 413-568-8750
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