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Cygnus27

Certificate of Excellence
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Amway Grand Plaza, 187 Monroe Ave NW, Grand Rapids, MI 49503 (Pearl)
+1 616-776-6425
Website
Monday
Closed
Hours:
Sun 10:30 - 13:30
Tue - Thu 17:00 - 23:59
Fri - Sat 17:00 - 01:00
More Info
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142 Reviews from our TripAdvisor Community

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Showing 140: English reviews
Grand Rapids, MI
Level Contributor
150 reviews
100 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

We come here to celebrate anniversaries and are never disappointed! We had Carmen who was a very knowledgeable and fun server! She was able to navigate us through a menu that we didn't understand and found foods that we really enjoyed! They offer 3 hours of free valet parking thru the Amway Grand Hotel. We were given complimentary glass of... More 

Helpful?
Thank fourbeesplus3
Medway, Massachusetts
Level Contributor
7 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 week ago

If your in Grand Rapids, highly recommend eating here. Traveling here on business and decided to drive into downtown - it was worth the trip. Had the Seared Scallops, they were delicious.

Helpful?
Thank ddr20
East Lansing, Michigan
Level Contributor
162 reviews
120 restaurant reviews
common_n_restaurant_reviews_1bd8 78 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago

The views of the city are terrific and good table spacing creates a great dining ambiance. Our server was not trained in opening and serving wine which was odd for a quality restaurant though the rest of the service was well paced and professional. The duck was excellent as well as the beet salad and mushroom soup but the empanadas... More 

Helpful?
Thank LaneB45
San Marcos La Laguna, Guatemala
Level Contributor
55 reviews
43 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 18 February 2017

My fiance took me here for a romantic dinner and I was completely blown away by the incredible food, atmosphere, service and drinks. I was pleasantly surprised to see that most things on their menu are gluten free - and if you are gluten free you know how difficult it can be to eat out at most places. To be... More 

Helpful?
1 Thank CC M
Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 16 February 2017 via mobile

We came here to celebrate our daughter's 13th birthday. The table was perfect- Right by the window with a view of the city. Our server, Carmen, did a fantastic job - called my daughter by name and went out of her way to make it a special dinner for her. The food was pretty good. We had the Spanish Octopus... More 

Helpful?
Thank Sonya K
Ada, Michigan
Level Contributor
27 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed 30 January 2017

Two dinners in one week revealed inconsistent offerings. Octopus was very good one night and reasonable on the second. A marvelous wild mushroom soup one night followed by a middling bowl a few days later. The entrees were OK but not memorable. The wine list was good and the prices fair. The ambiance is pleasant with a modern flair. Service... More 

Helpful?
Thank Milan M
Tracy356, Manager at Cygnus27, responded to this review

Dear Milan M- Thank you for your compliments regarding our service! We're happy to hear you chose to dine with us twice in the same week and apologize you did not feel the food was as delightful the second time around. I have shared your feedback with our staff to learn from and look into further. We always encourage our... More 

Level Contributor
37 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 1 January 2017 via mobile

Had a very nice dinner here. Great views and wonderful service. Three course meal for tonight's early seating. Salad and soup were excellent. Main course we had filet that was very good. Could have used either a few more potatoes or a vegetable with it. Desert was very good, mine initially was overdone, but they took it back, replaced it... More 

Helpful?
1 Thank Scott M
Traci G, General Manager at Cygnus27, responded to this review

Dear Scott, Thank you for taking the time to write a review about your dining experience with us on New Year's Eve! It was our pleasure to serve the two of you and we hope you will join us for some of the newest items our Chef has added to the menu (the octopus and lubina are two of my... More 

Grand Haven, Michigan
Level Contributor
59 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 18 December 2016 via mobile

Atop the Amway grand hotel in Grand Rapids, you will not be disappointed by this extraordinary restaurant which not only overlooks Grand Rapids but overlooks the grand river US 131. Allow yourself plenty of time for dinner as they will not rush you out in the cuisine is fantastic at a reasonable price

Helpful?
Thank drcser
Traci G, General Manager at Cygnus27, responded to this review

Dear Drcser, Thank you for taking the time to write a TripAdvisor review! We are so happy to hear that you enjoyed your dining experience with us. We hope to serve you again in the not-too-distant future! Warm regards, Traci Gresham General Manager, Cygnus27 More 

Michigan
Level Contributor
31 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 8 December 2016

For several years my friends and I have looked forward to our holiday celebration at Cygnus. We enjoy the decor, the view of the city, the service, and usually the food. However, last night two us were very disappointed with the halibut. It clearly was overcooked and had been sitting for a long time before it was served to us.... More 

Helpful?
Thank DorothyArm
Tracy356, Manager at Cygnus27, responded to this review

Dear DorothyArm- Thank you for allowing us to be part of your holiday celebration tradition! We are honored that you choose to share it with us year after year. We're so sorry to hear that the halibut was not to your liking. That is definitely not typical and we apologize. We always encourage our guests to speak with their server... More 

Grand Rapids, Michigan
Level Contributor
15 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 3 December 2016

My spouse and I celebrated our wedding anniversary here...a special event at a special venue. Warmly welcomed by hostess as well as server. Great cocktails before dinner. Sever graciously split a salad which was more than ample. Entrees were very good and I would recommend the sausage stuffed trout as unique and tasty; would order again. Spouse's rack of lamb... More 

Helpful?
Thank jadr43
Traci G, General Manager at Cygnus27, responded to this review

Dear Jadr43, Thank you for taking the time to write a review about your dining experience with us! It was our pleasure to serve the two of you (and for such a special occasion!). I hope you will join us again soon and try some of the newest items on the menu -- believe it or not, the Chocolate Sphere... More 

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Average prices
US$23 - US$49
Cuisine
American, International, Fusion, Gluten Free Options
Meals
Dinner, After-hours
Restaurant features
Parking Available, Validated Parking, Serves Alcohol, Full Bar, Reservations, Seating, Waitstaff, Valet Parking, Wheelchair Accessible, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Discover, Private Dining
Dining Style
Casual Elegant
Good for
Bar Scene, View, Business meetings, Romantic, Special Occasion Dining
Open Hours
Sunday
10:30 - 13:30
Tuesday
17:00 - 23:59
Wednesday
17:00 - 23:59
Thursday
17:00 - 23:59
Friday
17:00 - 01:00
Saturday
17:00 - 01:00
Location and Contact Information
  • Address: Amway Grand Plaza, 187 Monroe Ave NW, Grand Rapids, MI 49503
    (Pearl)
  • Location: United States  >  Michigan (MI)  >  Kent County  >  Grand Rapids
  • Phone Number: +1 616-776-6425
Description
Set 27 stories up in the heart of Downtown Grand Rapids, Cygnus27 delivers a Latin-inspired menu and sophisticated cocktail lounge with expansive panoramic views of the Grand River and surrounding cityscape. The drinks and food at Cygnus27 are as distinctive as the space itself. The exclusive cocktail menu is based on classic inspirations. The light fare options include a variety of small and sharable plates - perfect for an after-work or evening bite. With its multi-level dining spaces and modern furnishings, Cygnus27 is truly the destination restaurant and cocktail lounge in West Michigan. A fresh, unique, and authentic menu draws on the Chef Tim Moreno's Latin American heritage and has made-from-scratch dishes that have earned the dining room the AAA Four-Diamond mark of distinction. Also available is our popular Sunday brunch mid-September through mid-May. Interested in booking a private space on the 28th floor? With floor to ceiling city and river views, you'll host the dinner your friends or colleagues won't soon forget! PLEASE NOTE: Hours posted are for the Lounge/Bar area. The Dining Room hours are: Tuesday - Saturday 5:00 PM - 10 PM Sunday Brunch 10:30 AM - 2:00 PM (Mid-September through mid-May)

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?