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Amway Grand Plaza, 187 Monroe Ave NW, Grand Rapids, MI 49503
+1 616-776-6425
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  • Excellent61%
  • Very good25%
  • Average12%
  • Poor1%
  • Terrible1%
Travellers talk about
“duck” (9 reviews)
“scallops” (11 reviews)
Open Now
5:00 PM - 11:59 PMAll hours
American, International, Fusion, Gluten Free Options, Vegetarian Friendly
Amway Grand Plaza, 187 Monroe Ave NW, Grand Rapids, MI 49503
All Details
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Reviews (153)
Traveller rating
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Time of year

11 - 20 of 151 reviews

Reviewed 27 March 2017 via mobile

So the view is amazing. Drinks are good with good variety. Our server was enthusiastic and helpful. The food however was just not good. I hate to leave bad reviews but the food was surprisingly bland. The mushroom soup in particular I read in reviews...More

Thank travelermillions
Tracy356, Manager at Cygnus27, responded to this reviewResponded 28 March 2017

Dear travelermillions- Thank you for your recent visit to Cygnus27! We're happy to hear you enjoyed the cocktails and the incredible view from our 27th floor location. We're so sorry to hear you did not enjoy the food. We have a variety of wonderful dishes...More

Reviewed 19 March 2017 via mobile

We come here to celebrate anniversaries and are never disappointed! We had Carmen who was a very knowledgeable and fun server! She was able to navigate us through a menu that we didn't understand and found foods that we really enjoyed! They offer 3 hours...More

Thank fourbeesplus3
Reviewed 16 March 2017

If your in Grand Rapids, highly recommend eating here. Traveling here on business and decided to drive into downtown - it was worth the trip. Had the Seared Scallops, they were delicious.

Thank ddr20
Reviewed 3 March 2017

The views of the city are terrific and good table spacing creates a great dining ambiance. Our server was not trained in opening and serving wine which was odd for a quality restaurant though the rest of the service was well paced and professional. The...More

Thank LaneB45
Reviewed 18 February 2017

My fiance took me here for a romantic dinner and I was completely blown away by the incredible food, atmosphere, service and drinks. I was pleasantly surprised to see that most things on their menu are gluten free - and if you are gluten free...More

1  Thank CC M
Reviewed 16 February 2017 via mobile

We came here to celebrate our daughter's 13th birthday. The table was perfect- Right by the window with a view of the city. Our server, Carmen, did a fantastic job - called my daughter by name and went out of her way to make it...More

Thank Sonya K
Reviewed 30 January 2017

Two dinners in one week revealed inconsistent offerings. Octopus was very good one night and reasonable on the second. A marvelous wild mushroom soup one night followed by a middling bowl a few days later. The entrees were OK but not memorable. The wine list...More

Thank Milan M
Tracy356, Manager at Cygnus27, responded to this reviewResponded 30 January 2017

Dear Milan M- Thank you for your compliments regarding our service! We're happy to hear you chose to dine with us twice in the same week and apologize you did not feel the food was as delightful the second time around. I have shared your...More

Reviewed 1 January 2017

Had a very nice dinner here. Great views and wonderful service. Three course meal for tonight's early seating. Salad and soup were excellent. Main course we had filet that was very good. Could have used either a few more potatoes or a vegetable with it....More

1  Thank Scott M
Traci G, General Manager at Cygnus27, responded to this reviewResponded 29 January 2017

Dear Scott, Thank you for taking the time to write a review about your dining experience with us on New Year's Eve! It was our pleasure to serve the two of you and we hope you will join us for some of the newest items...More

Reviewed 18 December 2016 via mobile

Atop the Amway grand hotel in Grand Rapids, you will not be disappointed by this extraordinary restaurant which not only overlooks Grand Rapids but overlooks the grand river US 131. Allow yourself plenty of time for dinner as they will not rush you out in...More

Thank drcser
Traci G, General Manager at Cygnus27, responded to this reviewResponded 29 January 2017

Dear Drcser, Thank you for taking the time to write a TripAdvisor review! We are so happy to hear that you enjoyed your dining experience with us. We hope to serve you again in the not-too-distant future! Warm regards, Traci Gresham General Manager, Cygnus27

Reviewed 8 December 2016

For several years my friends and I have looked forward to our holiday celebration at Cygnus. We enjoy the decor, the view of the city, the service, and usually the food. However, last night two us were very disappointed with the halibut. It clearly was...More

Thank DorothyArm
Tracy356, Manager at Cygnus27, responded to this reviewResponded 13 December 2016

Dear DorothyArm- Thank you for allowing us to be part of your holiday celebration tradition! We are honored that you choose to share it with us year after year. We're so sorry to hear that the halibut was not to your liking. That is definitely...More

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Nearby Attractions
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.37 km away
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845 reviews
.30 km away
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.23 km away
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Ask a question
Questions & Answers
17 October 2017|
AnswerShow all 3 answers
Response from andymulvey51 | Reviewed this property |
John M
27 May 2017|
AnswerShow all 3 answers
Response from Tracy356 | Property representative |
Hello John M. Thank you for your question! There is not a dress code for Cygnus27. We hope to see you soon!
Willow C
28 October 2015|
Response from Carrie S | Property representative |
Hi Willow! We are not currently serving a Mexican Martini - perhaps you are referring to a different drink on our cocktail list? You can find it on the Amway Grand website under Dining > Cygnus27 > View Sample Lounge... More
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$23 - US$49
Dinner, After-hours
Restaurant features
Parking Available, Validated Parking, Serves Alcohol, Full Bar, Reservations, Seating, Waitstaff, Valet Parking, Wheelchair Accessible, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Private Dining, Free Wifi, Accepts Credit Cards
Dining Style
Casual Elegant
Good for
View, Bar Scene, Romantic, Special Occasion Dining, Business meetings
Open Hours
10:30 AM - 1:30 PM
5:00 PM - 11:59 PM
5:00 PM - 11:59 PM
5:00 PM - 11:59 PM
5:00 PM - 1:00 AM
5:00 PM - 1:00 AM
Location and Contact Information
  • Address: Amway Grand Plaza, 187 Monroe Ave NW, Grand Rapids, MI 49503
  • Location: United States  >  Michigan (MI)  >  Kent County  >  Grand Rapids
  • Phone Number: +1 616-776-6425
  • E-mail
Set 27 stories up in the heart of Downtown Grand Rapids, Cygnus27 delivers a Latin-inspired menu and sophisticated cocktail lounge with expansive panoramic views of the Grand River and surrounding cityscape. The exclusive cocktail menu is based on classic inspirations. The light fare options include a variety of small and sharable plates - perfect for an after-work or evening bite. With its multi-level dining spaces and modern furnishings, Cygnus27 is truly the destination restaurant and cocktail lounge in West Michigan. A fresh, unique, and authentic menu draws on the Chef Tim Moreno's Latin American heritage and has made-from-scratch dishes that have earned the dining room the AAA Four-Diamond mark of distinction. Also available is our popular Sunday brunch mid-September through mid-May. Interested in booking a private space on the 28th floor? With floor to ceiling city and river views, you'll host the dinner your friends or colleagues won't soon forget!
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