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Steak & Shake

2288 N Park Dr, Holland, MI 49424-9596
+1 616-395-9627
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  • Excellent17%
  • Very good17%
  • Average25%
  • Poor17%
  • Terrible24%
1 week ago
“We had good luck with food & service”
“Worst meal and service ever!”
Restaurant Hours
American, Fast food
2288 N Park Dr, Holland, MI 49424-9596
All Details
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Reviews (41)
Traveller rating
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1 - 10 of 39 reviews

Reviewed yesterday

We waited a long time to be seated. They appeared short staffed. Waitress got our order wrong, shakes never came even after we asked and yet they billed us for them anyway. Clerk was rude when we asked to have them taken off our bill....More

Thank groneveltj
Reviewed 1 week ago

Reviews I've read here are mixed but we had good luck and good food. The place was crazy busy so we sat at the service bar and were able to watch the amazing grill chefs do their thing. There is also a huge prep station...More

Thank 00vette48306
Reviewed 2 weeks ago

We do not have a steak and shake where we live in Omaha so we always enjoy goiing to one when we see it.

Thank Karen S
Reviewed 8 August 2017

We love Steak & Shakes as we travel since they are not local for us. However, this one has not up to par. The restaurant was dirty, tables had not been cleaned and they were not really working on that during our visit and it...More

Thank 738Donna
Reviewed 27 July 2017 via mobile

Our family of 14 visited this restaurant on a family vacation trip to Michigan. Visiting the park across the street we wanted something fast for lunch so we could get to our next adventure in Holland. Let me just list some "concerns"! 1. We waited...More

Thank CountyTalker357
Reviewed 14 May 2017

I always had a soft spot for Steak and Shake. The wait staff with their down-home openness, the burgers, especially with guacamole, and dark chocolate shakes. Today ended the fairy tale. We ordered two small shakes, one vanilla, one dark chocolate with no chocolate chips...More

Thank t166ets
Reviewed 12 May 2017

I was at the Holland restaurant today 5-12-17, I used the drive through service. There were a total of 4 vehicles in front of me. I looked at my clock and it took me 40 minutes to get from the order window up to the...More

Thank Dave H
Reviewed 7 January 2017

The food was decent and the service was good, which is an improvement from last time we were there long ago, unfortunately, it's still the dirty restaurant it was and dirty ruins the overall experience and therefore, the score is not good.

Thank neverfindone
Reviewed 18 October 2016

This place is filthy, they only had 2 servers working & one cook......it took forever to get our food, which was ok tasting, but nothing to brag about. I had ordered a chocolate malt and it had to have been one of the worst tasting...More

Thank Cinnilouwho
Reviewed 24 September 2016 via mobile

I really want to give them a good review because I like the food. However, we walked in and 5 servers stood in their service area and stared at us. A full 2 minutes went by until one sauntered over and said she would check...More

Thank Jennifer K
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Restaurant Details

Rating summary
  • Food
  • Value
Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Wheelchair Accessible
Good for
Kids, Child-friendly
Location and Contact Information
  • Address: 2288 N Park Dr, Holland, MI 49424-9596
  • Location: United States  >  Michigan (MI)  >  Ottawa County  >  Holland
  • Phone Number: +1 616-395-9627
  • E-mail
Steak ‘n Shake is a classic American brand famous for the Original Steakburger™ and hand-dipped Milk Shakes. Stop in today for breakfast, lunch, dinner or late night. Dine in, drive thru or carryout.
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