Food was great, Staff was fair, Cleanliness was way off! Waited quite awhile to be seated due to tables not being cleared!
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Excellent super-friendly and patient service! Got exactly what we ordered. Store needed some deep cleaning though (dusting registers, chrome under counter at carryout register). Get your salt & vinegar fries while you can as they are phasing them out soon :(
One of the few places open late on a week night for dinner. Visited around 11pm after a long drive. Ordered that chili five way, garden salad, and triple burger meal. Everything was hot and fresh. The salad was surprisingly fresh and good. I loved...More
I always liked Steak n Shakes Chili mac. But not this one. First of all the Woman at the window Shantaa however you spell it is the meanest person I have ever come across as the face of a company . The last thing I...More
Came here before going to the John R theater for a movie. So painfully slow with both server and kitchen. Order a milkshake and it takes forever. You would think a place with "shake" in the name could make a milkshake quicker. Same with chocolate...More
We decided to go to Steak and Shake since it was across the street from the store we were at. They do not pretend to be a high end restaurant. They have always been clean, easy to get into, and decent service (which our server...More
The food was good.. Too bad it took almost 45 mins to get out food. Try and dont go in there after 11 pm. Because the employees are not there to work they are there to play around. Also half out order was wrong but...More
I asked for a Wisconsin Buttery Burger, and I get a Western BBQ Burger...the employees are too busy jacking their jaws with their homies, not to mention on their phones...they don't care about customers. Also...had to ask twice for a spoon and crackers to go...More
The food was hot and fresh and quick as usual but the problem was I sat for over 10 minutes waiting for a bill to arrive until I finally had to get up and walk to the cashier to receive it.