Where do I start! I am a business owner and have never written a negative review as I understand the repercussions of this in our society today, however the experience we had last night was literally out of this world wrong on so many levels!...We arrived with a large group after being referred by a local. This was our first vacation for over a year and we wanted to celebrate! This night was literally ruined by this establishment! The owner who kept calling himself the head bus boy told us upon entry that we would have an hour wait to sit a group as large as ours which was 8 people, I asked if we split up could we be sat. He cleared off two tables and sat us immediately next to each other, never saying anything about how short staffed they were how slow the kitchen was or anything about him deciding to close the kitchen in an hour due to the band in the back. After 15 minutes we were greeted and put drink orders in . 20 minutes later got our drinks then placed our orders. During our following 1.5 hour wait for food we witnessed two groups of people sat around us get up and leave after 30 minutes of no one even coming to their table to say hello. Our waitress kept throwing jokes out about wanting to just cry but never alluded to a problem with the kitchen. After the apps came out after 1.5 hrs the owner came over rudely commenting to us as if he was intoxicated and irritated that we were upset that it was taking so long for the food. By this time everyone in the group was hangry and over his nasty comments. The food finally started trickling in about 15 minutes later. Overcooked rubbery steaks like when you microwave them! Cold fries, cold Gumbo, cold crab legs with a foul smell, over seasoned dishes that were literally inedible, then the best treat of the evening, the owner coming back over and literally started mocking us! Saying if the food is cold fine, he’ll take it away and we won’t have to pay for it but not offering anything else to replace it! It was unreal how he was treating us like we had done something to wrong him in some way! No joke another 30 minutes goes by and not a soul to check in on us, 3 separate times we went to the bar to ask for our tickets so we could leave. We were all standing up by this time demanding our tickets so we could just leave! Not one thing had been discounted not one apology for the horrific service all we got was the owner taunting us with his group of drunk friends at the bar as we walked out! I wasn’t going to write this until people who ate the crab legs started getting sick and throwing up last night! We will be reporting you to the local health department and better business bureau!More