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The Melting Pot

$$$$
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450 Ward Pkwy, Kansas City, MO 64112-2101 (Pennsylvania)
+1 816-931-6358
Today
16:00 - 22:30
Closed now
See all hours
Hours:
Sun 11:00 - 22:30
Mon - Thu 16:00 - 22:30
Fri - Sat 11:00 - 23:30
More Info
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210 Reviews from our TripAdvisor Community

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Showing 209: English reviews
Level Contributor
13 reviews
11 restaurant reviews
5 of 5 bubbles Reviewed 1 week ago via mobile

We have never been, what a fun experience! Food was great and really enjoyed atmosphere.. came for happy hour dinner. Cheese chocolate and entree for Two! Great!

Helpful?
Thank Becky C
Management response:

Thank you for your great review! We are happy you enjoyed your first experience with us and we look forward to seeing you all in the future. More 

Liberty, Missouri
Level Contributor
99 reviews
63 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

This was my second time going to a Melting Pot (first was in Littleton, CO) and my husband's first. Staff were all really nice, helpful, and friendly. Firstly, people going here have to understand, if you're doing the 4 course dinner, you're going to be there for a while; at least 2-3 hours. You should go expecting that and have... More 

Helpful?
Thank Hezzy_t
Management response:

We are extremely honored to receive such a positive and detailed review about your most recent experience. Thank you for taking the time to share with others about what to expect. Our team hopes to see you all again in the near future! More 

Lincoln, Nebraska
Level Contributor
262 reviews
147 restaurant reviews
common_n_restaurant_reviews_1bd8 89 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago

We were able to book online, and were seated at the reservation time. Seated way in the back and our server was Ben who did a great job, up until dinner the main course was finished. It took 20 minutes to get main course dishes cleared and the desert portion brought to the table. We felt as though we were... More 

Helpful?
Thank trooper198
Management response:

Thank you for your review on your latest experience. We appreciate all of your feedback and will work toward finding solutions to the issues that occurred. Have a Happy New Year! More 

Albuquerque
Level Contributor
86 reviews
55 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago via mobile

I would have rated this higher but the place was not organized. We came in at 11:00 for lunch.....no wait staff...... no seating.....stood around with a few other parties..... nothing.... than the gal at the desk said 1:30..... we left and took care of business and came back.....and than waited thirty-minutes to be seated....than sat at a table for twenty... More 

Helpful?
Thank Margie T
Management response:

Margie, We would like to apologize for the amount of time your lunch took the other day. Our team strives to give great service, and it appears that we were not able to provide you with that. Hopefully after this visit you will grant us another chance to better take care of you all. If you have any questions or... More 

Kansas City, Missouri
2 reviews
3 of 5 bubbles Reviewed 3 weeks ago

Who has 1 waitress working the lunch crowd on the week between Christmas and New Years when the a lunch special is being offered? The management at the Melting Pot should be FIRED for what happened today. I know the manager was working along side, but there's no excuse to not be overstaffed during the holidays. We waited for a... More 

Helpful?
Thank Ruby G
Management response:

Ruby, We would like to extend an apology to you for your experience. If there is any chance we may get in contact with you about your recent visit, we would appreciate the feedback to further better our establishment. We would like to prove that we can provide a much better experience. You may reach us at valerie.mp@tds.net More 

Holton, Kansas
Level Contributor
180 reviews
110 restaurant reviews
common_n_restaurant_reviews_1bd8 65 helpful votes
3 of 5 bubbles Reviewed 4 weeks ago

over three hours to eat is just a tad to long...kind of liking getting stranded on a desert island...food was okay. Our server was friendly and helpful but no more busy than they were I put some of the blame on him. This should be a fun experience

Helpful?
Thank Dennis W
Management response:

We apologize for the service you all received during your last visit. If you all would like to contact us further to give us more insight into your experience, you may reach us at valerie.mp@tds.net. Thank you for your time. More 

Topeka, Kansas
Level Contributor
18 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 12 December 2016

I will say this, it was a neat experience and I'm glad we went. It was a fun time with my husband on our 12th Anniversary. However... this location is slightly lacking. For a place that you can easily drop over $140 for the 4-course experience, drinks, and tip, I really expected it to feel more up scale. It was... More 

Helpful?
Thank kld80_trips
Management response:

Thank you for your honest review. We are glad that you enjoyed the food, but apologize that we were not able to meet all of your expectations. It sounds as if we have some room for growth with the wait staff, which we will take note of and work towards a healthy solution. We apologize that uncontrollable conditions also hindered... More 

Level Contributor
7 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 1 December 2016

I wasn't really looking forward to going here (date wanted to go there) but it ended up being a really nice place. Food was good, not spectacular. Service was very average. I'd definitely go there again!

Helpful?
Thank Dennis B
Management response:

Thank you for choosing our establishment! We hope that when you join us again, we can wow you with a perfect night out instead of just a good night. Thank you for taking the time to send a review. More 

Level Contributor
119 reviews
84 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed 27 November 2016 via mobile

Took our adult children here for meal during visit to Plaza on Black Friday. Food was decent-service was very good. We had 2 different cheese pots and 2 different meat pots. One of the cheese dishes(white)and one of the meat dishes(red)had wine which was overpowering in taste. This was plenty of food for 4 people-in addition we dessert which was... More 

Helpful?
Thank 3020
Management response:

Thank you for your review. We apologize for not quite hitting your expectations and hope that you all will join us again at a later date for a better experience. More 

Andover, Kansas
Level Contributor
12 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 27 November 2016 via mobile

We arrived at 6:00 for our reservation and were seated immediately. Server discussed options and the courses were brought out quickly. We never had to wait between courses. The manager even brought my son his own bowl of strawberries! We ordered the original cheese, salads, mojo cooking style and original chocolate. We even received an extra tray of goodies for... More 

Helpful?
Thank r0ckchalktraveler
Management response:

Thank you for your fantastic review! We are proud that you had such a great experience with us. Our staff looks forward to seeing you all in the near future! More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Average prices
US$40 - US$60
Cuisine
American
Meals
Lunch, Dinner, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Serves Alcohol, Private Dining, Wheelchair Accessible, Full Bar
Dining Style
Casual Elegant
Good for
Romantic, Special Occasion Dining
Open Hours
Sunday
11:00 - 22:30
Monday
16:00 - 22:30
Tuesday
16:00 - 22:30
Wednesday
16:00 - 22:30
Thursday
16:00 - 22:30
Friday
11:00 - 23:30
Saturday
11:00 - 23:30
Location and Contact Information
  • Address: 450 Ward Pkwy, Kansas City, MO 64112-2101
    (Pennsylvania)
  • Location: United States  >  Missouri (MO)  >  Kansas City
  • Phone Number: +1 816-931-6358

Questions & Answers

Questions? Get answers from The Melting Pot staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?