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The Melting Pot

$$$$, American,
450 Ward Pkwy, Kansas City, MO 64112-2101
+1 816-931-6358
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Overview
  • Excellent39%
  • Very good30%
  • Average18%
  • Poor7%
  • Terrible6%
Travellers talk about
“cheese fondue” (28 reviews)
“salad” (41 reviews)
Open Now
11:00 - 22:30All hours
CUISINES
Swiss, American, Wine Bar, Gluten Free Options, Vegetarian Friendly
PRICE
$$$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
450 Ward Pkwy, Kansas City, MO 64112-2101
All Details
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Reviews (232)
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1 - 10 of 231 reviews

Reviewed 3 days ago

Judging by the negative reviews. the Melting Pot might be one of those places where quality is dependent on time and place. Four of us came for dinner with a reservation. Our waiter was attentive, slightly humorous, and he explained the intricacies of navigating the...More

Thank Pegapuss
Management response:Responded yesterday

We appreciate your honest review and understanding of how our restaurant works! Our team finds great pleasure in knowing that you all enjoyed your latest experience with us and we strive to have every visit be just as pleasant. Thank you for sharing your experience...More

Reviewed 1 week ago

My husband and I took our three adult kids to KC recently and our daughter insisted we try the Melting Pot. We had a great time. We tried two cheese fondues and two chocolate fondues, both were excellent. Everyone left full and happy. I would...More

Thank Classyglas
Management response:Responded yesterday

Thank you for letting us know about your recent visit with us! We apologize for the wait on Saturday and hope to be able to accommodate your party faster in the future. It does appear that our Host Stand could have been a little more...More

Reviewed 3 weeks ago via mobile

I cannot believe people give this a great review. The concept is great The cheese appetizer is good. But having raw meat brought out to the table seems odd and not safe. The place itself seems run down with cracks one the booths. It's dark...More

Thank DNStravfan
Management response:Responded 2 weeks ago

Hello! We are happy to hear that you enjoyed the cheese fondue with us on your last visit. Our team is saddened that you have not enjoyed the entire experience, but we do understand that the concept of a Traditional Swiss Fondue Dining style is...More

Reviewed 3 weeks ago via mobile

It took over 2 hours to be served lunch. Our waiter was inattentive and only had one other table. The food is expensive for small portions. I would not recommend this restaurant.

Thank corpokathryn
Management response:Responded 2 weeks ago

Hello! We are terribly sorry that your last experience wasn't a satisfying one. Is there a chance that you could reach out to valerie.mp@tds.net? We would love to dive further into what went on and find a way to correct any occurrences. Thank you!

Reviewed 4 August 2017 via mobile

I wanted to give 5 stars but there were a few things that deserved lower rating. Lots of open tables but a 20 minute wait, slow service, and the rip off $45 4 course meal. The rip off occurs when you have to "agree" on...More

Thank Geepsmom
Management response:Responded 8 August 2017

Hello, thank you for your review of our establishment. We pride ourselves in providing a real family style fondue experience mirroring the original Swiss Fondue. Our establishment definitely entails a very different shared experience that we hope you enjoyed enough to try again. Thank you...More

Reviewed 30 July 2017

We love the Melting Pot, but our most recent visit has us worried this place is headed in the wrong direction. First, they sat us at a table that hadn't been thoroughly cleaned. We were moved to a "clean" table, but there were sticky spots...More

Thank Midwestroadtrip
Management response:Responded 2 August 2017

Hello, thank you for your honest review of your last experience. It sounds like there are a few things our team could take from this and we will be sure to pay closer attention to the small details. We apologize that this was not the...More

Reviewed 27 July 2017

I seldom rate a restaurant excellent - but this is certainly one of them. Yes, it is pricey, if you are not careful, but the choices are excellent - a wide array of cheese fondues (or make your own), salad, a wide array of entrees...More

Thank David M
Management response:Responded 29 July 2017

Thank you for your fantastic review! Our team is extremely pleased to know you enjoyed your experience with us. We strive to make a lasting impression on our guests and hope to continue to do this in the near future.

Reviewed 25 July 2017

My husband and I ate at the Melting Pot for our anniversary. We both ordered the 4-course option. The issues I had were mostly because I'm a picky eater. I don't like the taste of beer and a decent amount of the cheese options included...More

Thank Ann E
Management response:Responded 29 July 2017

Thank you Ann for letting us know how your experience went! In the future, if you ever want a cheese made without beer, we would be happy to make that accommodation for you as well. We want you to have full availability to taste anything...More

Reviewed 23 July 2017 via mobile

Been going to various MP's for over 20 years, even worked at one for 11 years as server, bartender and manager. Food quality wise, all was fine, and the restaurant itself was beautiful... but the server (Travis) was probably the worst I've ever had at...More

Thank 417conessoiur
Management response:Responded 24 July 2017

Mike, thank you for giving us your honest opinion of the experience you had in our establishment the other night. We apologize that we did not meet the correct standards of service and will be diving into what occurred during your visit so we may...More

Reviewed 19 June 2017

I took my wife here for her birthday and we both really enjoyed it. We split one meal and had more than enough to eat. I honestly don't know how anyone could eat all of that by themselves. We both ate too much off of...More

Thank Adam H
Management response:Responded 21 June 2017

Thank you for your review! We are pleased to know that you had such a great experience and we hope to see you all visit again soon.

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$40 - US$60
Cuisine
Meals
Dinner, Drinks, Lunch, After-hours
Restaurant features
Reservations, Private Dining, Seating, Waitstaff, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Television, Highchairs Available, Wheelchair Accessible, Free Wifi
Dining Style
Casual Elegant
Good for
Romantic, Groups, Child-friendly, Special Occasion Dining
Open Hours
Sunday
11:00 - 22:30
Monday
16:00 - 22:30
Tuesday
16:00 - 22:30
Wednesday
16:00 - 22:30
Thursday
16:00 - 22:30
Friday
11:00 - 23:30
Saturday
11:00 - 23:30
Location and Contact Information
  • Address: 450 Ward Pkwy, Kansas City, MO 64112-2101
    (Pennsylvania)
  • Location: United States  >  Missouri (MO)  >  Kansas City
  • Phone Number: +1 816-931-6358
  • E-mail
Description
The Melting Pot is the original fondue restaurant where guests can enjoy several fondue cooking styles and a variety of unique entrees, salads, and unforgettable desserts. But we’re more than just a restaurant; we’re a unique destination offering a dining experience unlike any other. Our fondue restaurant is perfect for the everyday occasion, from a night out with friends or a romantic dinner with your special someone to a promotion celebration with colleagues. Enjoy a wide range of seasonal and fixed menu items, and you choose the way you want it all. Of course what’s delicious food without a selection of wines and craft beers to really make it great?

No matter what the occasion or how many courses you choose to partake in, The Melting Pot provides an unforgettable, interactive dining experience that turns moments into memories. From the time the first piece of bread is dipped to when the last nibble of dessert is savored, you'll have the time to discover new things about people you thought you knew, and those you're getting to know.
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