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2223 Central Ave, Billings, MT 59102-4644
+1 406-652-7364
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13 Reviews from our TripAdvisor Community

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Showing 13: English reviews
Billings, Montana
Level Contributor
175 reviews
127 restaurant reviews
common_n_restaurant_reviews_1bd8 49 helpful votes
2 of 5 bubbles Reviewed 13 December 2016

As a kid KFC was one of my favorites and even into my early adulthood it was pretty good.Unfortunately the quality seems to be going consistenlty down and the prices keep going up. I have to admit I still do like their mashed potatoes and gravy. (Don't judge me! They're good! Lol) Also I really do like thier apple turnovers.... More 

Helpful?
Thank Tacoboy4000
Level Contributor
3 reviews
1 of 5 bubbles Reviewed 16 October 2016

Dirty dirty dirty. The whole store. Water stained ceiling tile. Chicken seams to be getting smaller. drum stick was barley larger than a wing. Forget about the down town store, it's even worse. Doubtless the same owner

Helpful?
Thank Jon B
Billings
Level Contributor
64 reviews
44 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
1 of 5 bubbles Reviewed 9 August 2016

The Kentucky Colonial would roll over in his grave on this one! We should have realized we'd get home with half of an order for the umpteenth time in the last year. The help are not fully trained in customer service nor do they know the difference between white meat or dark meat. Terrible!

Helpful?
Thank ronmL7713GJ
Butte, Montana
Level Contributor
195 reviews
163 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed 17 July 2016

Found another good KFC. The place was clean. Staff was attentive. Food was as good as I expect from every KFC. Just love their burgers.

Helpful?
Thank 2014AD
Billings, Montana
Level Contributor
78 reviews
59 restaurant reviews
common_n_restaurant_reviews_1bd8 91 helpful votes
2 of 5 bubbles Reviewed 16 March 2016

Over the years KFC had gone down hill and this place is no exception. When I was in there last, the kitchen looked a little suspect to say the least. I always wondered if I was going to be getting sick after seeing that. The one thing that is still solid is their slaw, which is the only thing I... More 

Helpful?
Thank MTFlyFish
Billings
Level Contributor
25 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
1 of 5 bubbles Reviewed 21 August 2015 via mobile

It is slow. The order is usually wrong. The chicken will smell old when you get to the bone at times. The place is dirty. Many times people will eat and leave and their table isn't bused for a long time. The help is very unfriendly. I started to go to Popeyes instead. The place is just way better.

Helpful?
1 Thank 3ofhrts
Billings, Montana
Level Contributor
79 reviews
44 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
2 of 5 bubbles Reviewed 9 July 2015

I love chicken, but I had to give up on KFC because they always made a mistake on our order, and are stingy with butter and napkins, and it's generally not as good as in the past. Also it is too expensive.

Helpful?
1 Thank Leslie H
Powell, Wyoming
Level Contributor
157 reviews
103 restaurant reviews
common_n_restaurant_reviews_1bd8 70 helpful votes
4 of 5 bubbles Reviewed 15 November 2014

The other half chose to have one of the pot pies and a soda; got to the room and to his delight and my chagrin, he found a freshly made chocolate chip cookie. I couldn't have anything to eat so the it was a bit hard for me to eye that cookie. He only ate half of it, I did... More 

Helpful?
Thank Barb F
Billings
Level Contributor
30 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
2 of 5 bubbles Reviewed 7 August 2012

If you want to spend your life waiting in line and then have your order wrong, go to the KFC on Central Avenue. The chicken is pretty good, but I have never been to a place with such consistently bad service. They are slow and almost always get the order wrong. They are lucky that they don't really have any... More 

Helpful?
1 Thank Steve P
Sheridan, Wyoming
Level Contributor
4 reviews
5 of 5 bubbles Reviewed 21 February 2012

Friendly & helpful workers, tasty as always and dining area was bussed and clean

Helpful?
Thank Linda K

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Restaurant Details

Rating summary
  • Food
    2 of 5 bubbles
    Service
    2.5 of 5 bubbles
  • Value
    2 of 5 bubbles
    Atmosphere
    1 of 5 bubbles
Cuisine
Fast food, American
Restaurant features
Seating
Location and Contact Information
  • Address: 2223 Central Ave, Billings, MT 59102-4644
  • Location: United States  >  Montana (MT)  >  Billings
  • Phone Number: +1 406-652-7364

Questions & Answers

Questions? Get answers from KFC staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?