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651 Kapkowski Rd Jersey Gardens Mall, Elizabeth, NJ
+1 908-282-4813
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54 Reviews from our TripAdvisor Community

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Showing 36: English reviews
Level Contributor
11 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 4 January 2017 via mobile

Had to take our Food to Go as the rep at the front told us that we had to wait 30 minutes for a table as there was only four servers available for all those tables that were empty, basically she was telling not to waste our time and wait to get a seat. Not sure if that's what you... More 

Helpful?
Thank Dwayne J
Level Contributor
15 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 28 November 2016 via mobile

Though extremely busy, wait was under 10 minutes and food came out quickly and accurately. Everything was good. Wish they would do specials that all Chili's do ... only negative

Helpful?
Thank Robin D
A TripAdvisor Member
2 of 5 bubbles Reviewed 14 October 2016 via mobile

Not many diners in the restaurant but a lot of waitstaff for a Thursday night. I felt ignored but waitstaff would spend time catering to the other few diners! They also did not bring me the Cadillac for my fajitas but i was charged for it. Food is good but service is terrible! Manager walked by several times but did... More 

Helpful?
Thank A TripAdvisor Member
Level Contributor
64 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
2 of 5 bubbles Reviewed 29 September 2016 via mobile

I agree with other reviewers about the poor service at this location. Just 2 weeks ago I waited almost 10 minutes before being offered a seat. This at an afternoon time that was not busy and it appeared various employees were trying their best to ignore me. Norman Brinker would not have been happy. The food was the usual Chilis... More 

Helpful?
Thank DallasGatr
Southold, New York
Level Contributor
297 reviews
178 restaurant reviews
common_n_restaurant_reviews_1bd8 114 helpful votes
5 of 5 bubbles Reviewed 12 August 2016 via mobile

We were walking around the mall and stopped in. Our waitress was friendly and attentive. The menu had some great lunch specials at some great prices. We had the chicken enchilada soup (delicious) carnita fajitas, chicken fajitas, ribs and salads. Everything was hot and plentiful. Enjoy!

Helpful?
Thank chris m
Level Contributor
38 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
1 of 5 bubbles Reviewed 11 June 2016

The first time the service took forever and when finally served our burgers were cold. The second time we waited 10 minutes to be seated because the host was MIA, and when we were finally seated no one came to take our drink orders. After 30 minutes of waiting to meet our waiter/ess we left.

Helpful?
Thank Meg W
Orlando, Florida
Level Contributor
125 reviews
105 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
3 of 5 bubbles Reviewed 9 June 2016

Service was fast and friendly. Food was very average. The ribs had very little meat on them. Maybe stick with a burger!

Helpful?
Thank Kevin H
Jersey City, NJ
Level Contributor
411 reviews
269 restaurant reviews
common_n_restaurant_reviews_1bd8 90 helpful votes
1 of 5 bubbles Reviewed 31 March 2016

Been there several times and every time the service is just the worst..... Never seen a manager there because I think he/she is hiding in the back all day. Something needs to be done here because it's been the SAME FOR YEARS NOW.

Helpful?
Thank Jaymaxx
Forked River, New Jersey
Level Contributor
388 reviews
243 restaurant reviews
common_n_restaurant_reviews_1bd8 57 helpful votes
1 of 5 bubbles Reviewed 31 January 2016 via mobile

Waited almost 20 minutes, no waitstaff. Had to call a manager over. Was seated almost immediately, so it's not like they were super busy.

Helpful?
Thank alertfive08731
Level Contributor
34 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 19 January 2016

My plane was stuck overnight so I endend up at the mall. Went in for a late lunch and Melissa made the experience terrific. I thought she was the manager becasue of take charge attitude, muti-tasking, reliance from her co-workers, product knowledge and her servvice skills. The salad was great! The place was very busy! Thanks Melissa!

Helpful?
Thank Rick2959

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    3 of 5 bubbles
Cuisine
American, Mexican
Meals
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Serves Alcohol
Good for
Child-friendly
Location and Contact Information
  • Address: 651 Kapkowski Rd Jersey Gardens Mall, Elizabeth, NJ
  • Location: United States  >  New Jersey (NJ)  >  Elizabeth
  • Phone Number: +1 908-282-4813

Questions & Answers

Questions? Get answers from Chili's Too staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?