When arriving, long lines to sit, dirty floors, food very greasy, long wait for food, food not prepared well.
1 - 10 of 25 reviews
We used to go somewhat regularly (6 times a year or more) but then they changed up their menus, getting rid of lots of their classics late last year. The bathrooms are sometimes clean and sometimes there's paper products all over the place. The staff...More
The food was fine, took forever to get to the table however. I saw my server 2 times. Sitting nearby workers were sitting at a table chatting, maybe on break but being loud and obnoxious. Also had the pleasure of watching the manager stand at...More
This restaurant, even though it was only half crowded, seemed very noisy, perhaps due to their layout and acoustics. The menu is fairly extensive and the prices reasonable. The food is very average, good to eat but nothing memorable. The portions are big enough to...More
I think chilli's is a consistent place, across the different locations. Espanola seem to lack service personnel. The last few times there has been no hostess. We have a couple of favorite waitresss, and the were slammed yesterday. Food was good, meat was a little...More
Espanola's Chilies is a good place to eat and meet, BUT this afternoon, people were walking in and standing in the doorway, because no one was at the front desk to greet and seat them.
Going to a chain restaurant should offer some assurance of quality of service and taste of food. When it doesn't turn out it is especially disappointing. My son could cook a burger when he was 12. It's beyond me how a restaurant cook can burn...More
evening visit was noisy incredibly busy. service was great. food standard for Chilis. Kudos for how they handled a busy time.
Haven't had a wait whenever we've gone. Sometimes service can be spotty, even though they have multiple servers for your table.
Crabby Mgr. sent off a first impression. (family got dirty looks when we came in from her) Young lady at the front desk turned it around....she smiled and helped us to our sits. Serve was slow and we could hear the mgr. talking down to...More