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4081 State Route 31, Clay, NY 13041-8785
+1 315-652-3786
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  • Excellent9%
  • Very good34%
  • Average31%
  • Poor13%
  • Terrible13%
13 Aug 2017
“Excellent Food! Poor Management and Training!”
2 weeks ago
“Food Quality and Value is Superb! Service Much Better On This Visit.”
Restaurant Hours
4081 State Route 31, Clay, NY 13041-8785
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Reviews (22)
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1 - 10 of 22 reviews

Reviewed 2 weeks ago

I don't think there is any restaurant in the area that offers the food quality and value of this Friendly's. Although the wait was long on this Sunday morning, our meals were worth the wait. There was a different manager on duty, and you could...More

Thank Noisefree
Reviewed 13 August 2017

The food quality is excellent, and the prices very attractive, but the structure and service is sadly lacking. Although there were many empty tables, we waited with at least 15 others for 10-15 minutes to be seated. Once seated, we were fortunate to have Laura...More

Thank esatraveler
Reviewed 3 July 2017 via mobile

First off I want to say the service and staff was excellent. The food and overall appearance of the restaurant was terrible. We normally wouldn't go here but we were at the mall with a hungry toddler. I had a clam chowder to start and...More

Thank rfsalomone
Reviewed 29 June 2017

Service and food at this establishment is really sub par. Had the special and could have done better at McDonalds. Burgers paper thin and food cold, Will not go back

Thank Tanner1029
Reviewed 9 February 2016

This place is legendary and the atmosphere and service are great - especially for families. The place was clean and upbeat despite the constant traffic and screaming babies. But there are not enough healthy options. I would love it if they served breakfast all day.

Thank ThePickledPeddler
Reviewed 11 December 2015 via mobile

I don't get why my son likes it. Fried blab food, dry chicken sandwiches w raw bacon, no salads that are good. Shakes I Quess are ok. Got rid of senior meals. So damn expensive. Family of 4 will cost you 75 bucks w 1...More

Thank Autumn S
Reviewed 2 October 2015

At the time of our visit, it was very busy with mostly young families. Nice server made it pleasant. Food was good and dessert excellent.

Thank henryfe
Reviewed 7 September 2015

Took my daughter and 4 small grandchildren to eat at the Friendly's in the Great Northern Mall, in Clay, after shopping all day, and was so sorely disappointed! I grew up in Massachusetts only minutes from the birthplace of Friendly's, and Friendly's was always a...More

Thank Loriellen1964
Reviewed 28 August 2015 via mobile

We stopped in for an early dinner. I ordered the Veggie Burger and my wife ordered the Original Burger. Both were good. The fries were delivered in baskets that got in the way. Ketchup was delivered in a tiny dish - not enough for the...More

Thank Dan K
Reviewed 16 August 2015

Good breakfast with very good French toast. Good burger for lunch. However, milkshake was thin have to much mike and little ice cream. Other locations we have visited did NOT have this problem and got higher ratings. Probably a local management issue.

Thank Jim S
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Nearby Attractions
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7.74 km away
Baldwinsville Farmer's Market
10 reviews
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Regal Great Northern Mall 10
12 reviews
.49 km away
WT Brews
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8.96 km away
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Restaurant Details

Rating summary
  • Food
  • Value
Breakfast, Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Wheelchair Accessible
Good for
Location and Contact Information
  • Address: 4081 State Route 31, Clay, NY 13041-8785
  • Location: United States  >  New York (NY)  >  Finger Lakes  >  Clay
  • Phone Number: +1 315-652-3786
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