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Crazy Otto's Empire Diner

100 W Albany St, Herkimer, NY 13350-1901
+1 315-866-8801
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  • Excellent59%
  • Very good29%
  • Average9%
  • Poor2%
  • Terrible1%
Travellers talk about
“eggs” (23 reviews)
“burger” (36 reviews)
“omelette” (10 reviews)
Closed Now
American, Diner, Vegetarian Friendly, Vegan Options, Gluten Free Options
$$ - $$$
100 W Albany St, Herkimer, NY 13350-1901
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Write a ReviewReviews (251)
Traveller rating
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1 - 10 of 251 reviews

Reviewed 3 weeks ago via mobile

We took my friends mother and cousin on a Nostalgia trip to Herkimer as they grew up there and were looking for some lunch. Well this was the spot. We had a group of 8 and they made it work. The service was great and...More

Thank Kevin z
Reviewed 27 March 2018 via mobile

We had been traveling back from Nashville and decided that we just could not stand yet another meal at a highway rest area. This place is 3 minutes off the NY Thruway, in Herkimer, NY. The place is immaculate, service is very attentive, bathrooms are...More

Thank Peter A
Reviewed 23 March 2018 via mobile

Burger of perfection. The bacon was remarkable. Overall amazing environment and amazing food. My husband had the steak it was cooked perfect.

Thank linda854
Reviewed 24 February 2018 via mobile

As if out of a movie, everything that a diner has a reputation for is here. There’s a little “crazy” twist on some of it, but it’s all classic nostalgic, American Diner 101. And it’s all great! Huge menu, huge portions, over the top decor...More

Thank GeneseoSupremo
Reviewed 28 January 2018 via mobile

Old Diner old charm. Wait staff very upbeat. There Italian breakfast is so good. The place is so local that we didn't want to leave.

Thank Michael F
Reviewed 23 January 2018

This place has quite a history and could have been just another grease pit but a couple from California (who had their own successful chain of restaurants) bought it and brought it back from a coma. There are license plates, frames, movie posters, and so...More

Thank laurennedwards7
Reviewed 22 January 2018

This was a great find. Standard diner look from the outside, bright and clean and upbeat inside. Our Great waitress Lisa took excellent care of us considering we had ordered breakfast and lunch items. Everything was perfect, as we ordered it. My omelet was outstanding...More

Thank bigdogobi
Reviewed 22 January 2018

Being a Brit abroad finding sausages like the ones back home can be a challenge. However Crazy Ottos serve pork sausage links in a roll which satisfied my sausage cravings. All they need now is HP brown sauce! My husband had a steak sandwich which...More

1  Thank Judith6591
Reviewed 15 November 2017

A large variety of food to fit everyones pallet . The atmosphere is nostalgic. The waitresses are the best. One needs to take time to read the walls, ceiling, and enjoy the photos of famous people and listen to the train clock whistle. The history...More

Thank Esther L
Reviewed 11 November 2017

Loved the hot chocolate. The Reuben sandwich had some tough stringy meat in places, but was, overall, good. Corn Chowder was good, brithy, but not the best ever. Overall, good eats, but not superior.

Thank durrinhome
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Questions & Answers
Esther L
11 November 2017|
AnswerShow all 7 answers
Response from rainbowlake6 | Reviewed this property |
Parking is not an issue. they do have daily specials but as someone else wrote.. they have a huge menu to select from..
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
Breakfast, Lunch, Dinner, Brunch
Restaurant features
Free Wifi, Takeout, Seating, Waitstaff, Parking Available, Street Parking, Highchairs Available, Accepts American Express, Accepts Mastercard, Accepts Visa
Good for
Child-friendly, Local cuisine, Kids
Open Hours
5:00 AM - 4:00 PM
5:00 AM - 4:00 PM
5:00 AM - 4:00 PM
5:00 AM - 9:00 PM
5:00 AM - 9:00 PM
5:00 AM - 9:00 PM
5:00 AM - 9:00 PM
Location and Contact Information
  • Address: 100 W Albany St, Herkimer, NY 13350-1901
  • Location: United States  >  New York (NY)  >  Herkimer
  • Phone Number: +1 315-866-8801
  • E-mail
Welcome to our original 1952 Mountainview Diner voted Best Upstate New York Diner. Best Atmosphere. Best Bacon. Best Hollandaise. Best Pie Crust. Now celebrating 65 years in the Mohawk Valley and once noted as the "most modern kitchen in New York." We have a HUGE menu and the best staff around. We offer special menus for Gluten Free, Kids and Seniors as well as a great Value Meal Menu including a beverage. Our food is homemade and we pay attention to all the small details. Located only one mile from the New York State Thruway (Interstate 90) at exit 30. You'll be so glad you decided to come visit. Thanks for checking us out.
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