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Panera Bread

Commercial Drive, New Hartford, NY
+1 315-768-1702
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  • Excellent41%
  • Very good26%
  • Average9%
  • Poor17%
  • Terrible7%
19 Oct 2016
“Busiest place in town”
9 Sep 2017
Open Now
6:00 AM - 10:00 PMAll hours
American, Soups, Fast food
$$ - $$$
Commercial Drive, New Hartford, NY
All Details
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Reviews (41)
Traveller rating
Traveller type
Time of year

1 - 10 of 41 reviews

Reviewed 10 September 2017 via mobile

This place is nice, cozy and quick. They need more of these places near colleges, it does seem as if it would attract a college crowd. Friendly staff, good food. Highly recommend to all.

Thank Gromx83
Reviewed 14 August 2017

Had stopped coming here until just recently when we got a "free bagel a day for August" offer. We like the coffee, so took them up on it. I like using the kiosks and avoid the counter, since it usually is just a couple of...More

Thank Jon C
Reviewed 20 October 2016

My favorite thing about Panera is there new ordering system. Then you don't have to wait in line. Just order and swipe. Their squash soup is excellent and I always like their clam chowder. Sandwiches are fine. Certainly the busiest place in town. If you...More

Thank MarilynUtica_NY
Reviewed 9 October 2016

I stopped here to get bagels and danish to bring it to the office on my way to the office while in town on business. The service and the food was fantastic.

Reviewed 21 August 2016 via mobile

When you go to Panera, you expect fresh, healthy and fast. This location is popular and busy at lunch, but they met expectations easily. Got our salads, sandwiches and pastries fast even though it was really busy, and got a table before our food. Salad...More

Thank Vic V
Reviewed 1 August 2016

online to checkout selection gave no clue as to overall costs. Went anyway and cashier says out of my selection. Cashier seemed very distracted and with our order messed it up when we got it at a table. Price structure on boards very confusing especially...More

Thank thods2016
Reviewed 21 July 2016

The first Panera we ever went to was in Latham, NY and my wife and I loved it. We eventually got our own Panera in New Hartford and things were OK for the first few years. It has been going downhill and three recent experiences...More

Thank Jon C
Reviewed 3 May 2016

Deli sandwiches are on the menu but I think the soups are best. Nice cafe style where you can spend as much time as you like enjoying a book, catch up on email, read for a bit. Comfortable place to meet with friends.

Thank RonL40
Reviewed 27 February 2016 via mobile

We love Panera and this location is great. It's located close to the shopping areas and easy to get in an out. We wish the location had more seating but if you catch it at the right time it's fine.

Thank KylersKL
Reviewed 23 January 2016 via mobile

I love the food. Great customer service and great coffee. I love the soups, and great breakfast selection. The nice thing is that everything is fresh!

Thank Trey M
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Restaurant Details

Rating summary
  • Food
  • Value
Breakfast, Lunch, Dinner
Restaurant features
Seating, Wheelchair Accessible, Takeout
Good for
Open Hours
7:00 AM - 9:00 PM
6:00 AM - 10:00 PM
6:00 AM - 10:00 PM
6:00 AM - 10:00 PM
6:00 AM - 10:00 PM
6:00 AM - 10:00 PM
6:00 AM - 10:00 PM
Location and Contact Information
  • Address: Commercial Drive, New Hartford, NY
  • Location: United States  >  New York (NY)  >  New Hartford
  • Phone Number: +1 315-768-1702
This is part of the Panera chain of stores.
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