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The Western Door

Certificate of Excellence
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310 4th St, Niagara Falls, NY 14303-1242
+1 716-299-1100
17:00 - 22:30
Closed now
All hours
Sun - Thu 17:00 - 21:30
Fri - Sat 17:00 - 22:30
More Info
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201 Reviews from our TripAdvisor Community

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Showing 196: English reviews
Toronto, Ontario, Canada
Level Contributor
103 reviews
101 restaurant reviews
common_n_restaurant_reviews_1bd8 52 helpful votes
2 of 5 bubbles Reviewed 4 weeks ago via mobile

Bad experience since they re-opened. Sent my steak back 3times and eventually gave up. Ordered a salad instead which was tasteless. The new manager told me he would "fix" everything. His "fix" was that he took the steak (that I never got) off the bill. Are you kidding? Too bad, the place used to be great and the old manager... More 

Thank Paul Z
Buffalo, New York
Level Contributor
26 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 4 November 2016 via mobile

Very nice decor, the steak was perfectly done and the service was top notch. If you can request a table over looking the casino and there are tables for large party families.

Thank mcsbravo852
Buffalo, New York
Level Contributor
40 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 3 November 2016

The Western Door at the Seneca Casino is a gourmets dream..having the opportunity to dine here several times, difficult to pick a favorite entree. However, two favorites would have to be the 1lb.Alaskan King Crab w/split legs $68 and 8oz. Fillet Mignon w/ side of Day Boat Scallops and Caramelized Mushrooms $65. The adventurous gourmet may wish to try the... More 

Thank ambergrisjohn
Buffalo, New York
Level Contributor
17 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 18 October 2016

Top shelf all the way. The waiters worked in teams providing awesome service. Food was awesome. Pricy but you get what you pay for.

Thank Terry384
Lancaster, Pennsylvania
Level Contributor
43 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 8 October 2016

The Western Door Seneca Steakhouse on the 2nd floor of the Seneca Casino in Niagara Falls NY was simply amazing in every way! This is an upscale restaurant in every way, including the quality and interaction of the wait staff, the chef's staff, and the quality of meal. We've been to MANY good steak houses in the U.S. and abroad,... More 

Thank HappyTwoGuests
Level Contributor
155 reviews
75 restaurant reviews
common_n_restaurant_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed 27 August 2016 via mobile

If you are in the mood for a great meal, this is the place to go! The Wagyu NY Strip with Foie Gras we had was cooked to perfection and the Chilean Sea Bass was delicious, melting in your mouth. The sides were very tasty and of great portion size to share. The service was good, very knowledgeable and informative,... More 

Thank Alex M
Buffalo, New York
Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 25 August 2016

Would definetly return here!! Great dinner and bartender was fantastic!! We sat at the bar and he didnt skip a beat!!

Thank Amy S
Tallahassee, Florida
Level Contributor
73 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
3 of 5 bubbles Reviewed 23 August 2016

We ate there shortly after their reopening. We each had a filet. I ordered mine medium and my husband well done. When we were served, they asked if we wanted pepper and my husband did and I did not. They then asked us to cut into them to see if it was to our liking. Mine was too well done... More 

2 Thank VivaMFl
Hamilton, Canada
Level Contributor
78 reviews
55 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed 18 August 2016

We were there to celebrate my daughters Birthday , they made a point of asking us if we were celebrating anything , not sure why they did , as they did not acknowledge it , i thought they may have put something on dessert but nothing. The new restaurant looks great, I really like the more causal section when you... More 

2 Thank logansgramma2009
Level Contributor
36 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 14 August 2016 via mobile

We expected great steaks. We got them. Filet for her and cowboy drumstick (bone in ribeye). Bonus was asparagus, carrots, blt salad, and beet salad. A good malbec was by the glass. Rob Thomas and Counting Crows show followed. This casino restaurant rocks.

1 Thank hank g

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    4 of 5 bubbles
American, Steakhouse
Dinner, After-hours
Restaurant features
Reservations, Private Dining, Seating, Waitstaff, Parking Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Business meetings, Groups, Special Occasion Dining, Romantic
Open Hours
17:00 - 21:30
17:00 - 21:30
17:00 - 21:30
17:00 - 21:30
17:00 - 21:30
17:00 - 22:30
17:00 - 22:30
Location and Contact Information
  • Address: 310 4th St, Niagara Falls, NY 14303-1242
  • Location: United States  >  New York (NY)  >  Niagara Falls
  • Phone Number: +1 716-299-1100

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Western Door and other visitors
2 questions
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Questions? Get answers from The Western Door staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?