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Hotel Grande

$$ - $$$
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9 S Main St, Norfolk, NY
+1 315-384-8991
16:15 - 21:00
Closed now
See all hours
Sun 16:15 - 21:00
Wed - Thu 16:15 - 21:00
Fri - Sat 16:15 - 22:00
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56 Reviews from our TripAdvisor Community

Traveller rating
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Time of year
Showing 56: English reviews
Potsdam, New York
Level Contributor
64 reviews
60 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago

Arrived when they opened at 4:15 (?), to find only one other person at the bar. Were seated quickly by a very friendly waitress who took drink orders at once. Nice deep fried portobello strips were ordered and arrived along with complimentary chips & salsa. Salsa could use a bit more creativity & taste, but not awful. Margaritas were very... More 

Thank steve p
Ogdensburg, New York
Level Contributor
39 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago

This joint is jumping on Friday nights! Cozy three dining rooms with a working, roaring fireplace and bar. No soup the frigid night I went. All tortillas are store-bought, corn or wheat-flour. Good margaritas. Tasteless chips sit crisply on tables. Bottled hot sauces (Cholula and McIlhenney's brands) can spike your meal, but you cannot order a meal picante. Nice little... More 

Thank WorldTraveler1905
Level Contributor
154 reviews
93 restaurant reviews
common_n_restaurant_reviews_1bd8 59 helpful votes
5 of 5 bubbles Reviewed 19 November 2016 via mobile

This restaurant looks like it could be the setting of a horror movie. Nothing bad about the appearance but just something you might glance at and pass by. But don't! Because inside awaits a stellar food experience. I love that at night in the dark it feels like you are in the middle of nowhere and then you enter this... More 

Thank Thoughtfultraveller1
Norwood, New York
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 13 September 2016 via mobile

Bartender is great. Always remembers customers orders. Great atmosphere. Highly recommend. Best Mexican food around. Chips and Sala alone are worth a visit.

Thank swsports10
Massena, New York
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 27 August 2016

Out for a Friday night dinner after a long week at work so we went to our "go to" place with friends... 6 total. We had a couple of drinks in the bar as we waited for a table. Chatted with the owner and the other denizens in the bar. Seated in about 30 minutes and then enjoyed an excellent... More 

Thank HockeyVoice
Massena, New York
Level Contributor
3 reviews
4 of 5 bubbles Reviewed 25 June 2016

Being a mexican restaurant it would be nice to get a margarita in a margarita glass! The food was quite good and filling.

Thank busybut
Norfolk, New York
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 2 June 2016

Fajitas are delicious and plentiful. Service was good; a colorful, fun Mexican family restaurant. Highly recommend.

Thank Jan B
1 review
4 of 5 bubbles Reviewed 16 March 2016 via mobile

Had a Chicken Fajita, was cooked perfectly on sizzling platter. Very flavorful chips and salsa was free. Margaritas were awesome. Service was quick and friendly. A nice quaint little restaurant.

Thank Lynly G
Potsdam, New York
Level Contributor
164 reviews
114 restaurant reviews
common_n_restaurant_reviews_1bd8 62 helpful votes
2 of 5 bubbles Reviewed 4 March 2016

What I like about this place is its appearance. The exterior looks like an old tough Western hotel/saloon and practically begs to have a row of Harleys lined up out front. The bar inside is gritty with its soft orange tones and vintage coolers. So, for a place to ride in and have a beer... it's pretty cool. Service and... More 

1 Thank Thomas M
Canton, New York
Level Contributor
174 reviews
89 restaurant reviews
common_n_restaurant_reviews_1bd8 49 helpful votes
2 of 5 bubbles Reviewed 11 February 2016

We were greeted by a host that was rude - I will spare you the details, but in a nutshell he argued with me about how many were in our party with us all standing there. Confused the heck out of me. The restaurant is noisy, crowded, so so clean and serves barely average Mexican food. The kitchen was slow... More 

2 Thank TomFNY

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    4 of 5 bubbles
Lunch, Dinner
Restaurant features
Seating, Waitstaff, Serves Alcohol, Takeout, Television
Good for
Open Hours
16:15 - 21:00
16:15 - 21:00
16:15 - 21:00
16:15 - 22:00
16:15 - 22:00
Location and Contact Information
  • Address: 9 S Main St, Norfolk, NY
  • Location: United States  >  New York (NY)  >  St. Lawrence County  >  Norfolk
  • Phone Number: +1 315-384-8991

Questions & Answers

Questions? Get answers from Hotel Grande staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?